WikiPro

RATING:

4.7

Overview

About WikiPro

Wikipro is an all-in-one texting platform for small to midsize businesses in various industries. It enables businesses to request online reviews, payments, e-signatures, and more via text. It is designed to streamline customer communication and team collaboration. Texting features can be used on a desktop using existing business phone numbers as well as on mobile devices. The Wikipro mobile app is compatible with iOS and Android devices. This solution can integrate with Zapier. The platform offers various communication features including text-to-pay, voice and video calls, file sharing, appointment reminders, shared inbox, auto-replies, chat widgets, messaging templates, plus more. Wikipro’s text-to-review feature can request reviews from customers for both Google ...

WikiPro Pricing

WikiPro is offered across four pricing plans, outlined below. A free trial is available and a discount is given for annual commitments. Basic: $50 per month and $40 per month billed annually Standard: $100 per month and $80 per month billed annually Pro: $200 per month and $160 per month billed annually Enterprise: Contact WikiPro directly for pricing information.

Starting price:

$50.00 per month

Free trial:

Available

Free version:

Not Available

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WikiPro Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for WikiPro

1 - 5 of 31 Reviews

Read All 31 Reviews

Gurvinder

Verified reviewer

Information Technology and Services, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed April 2022

"Best ever app for texting, sms for buisness"

All my problems and issues are gone with this awesome app. This app is very easy to use and professional too.

PROS

First of all very user-friendly and easy-to-use interface. Great app for contacting all clients and sending files and others as well. Best tool for business. This tool help with tax also. This great and powerful tool comes with so many features. this helps me to search for my customer faster in my business.

CONS

According to me, it's the best tool in the market for business. I have never faced any issue regarding this. I recommend it to all.

Dave

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed February 2021

Awesome SMS Website Chat, Business Texting and Review Management Product with Affordable Pricing

Easy to set up and simple to use. Allows me to receive additional Google, Facebook, Yelp reviews, gets me leads through text, and replies to user messages instantly using templates.

PROS

WikiPro helps my business reach clients faster with business SMS. WikiPro text chat is much better than any browser chat widget because we can reply to the user at any time, even if they close the browser. WikiPro also makes it very easy to request reviews with an outbound text review outreach system, as well as monitor and respond to online reviews. There are other features such as text-to-pay, SMS appointment reminder, text to e-sign. I Highly recommended this multi-function business program.

CONS

The WikiPro mobile App lacks some of the features in the web app, though it's not a deal-breaker as I can use the web app on my phone.

Carey

Real Estate, 201-500 employees

Used more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed August 2020

User

Easy to find app and easy to communicate

PROS

Easy to find the appEasy to communicate

CONS

Little conflicted to use , Can not find the conversation history .

Grace

Accounting, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

FUNCTIONALITY

Reviewed August 2020

Handy app for tax and accounting tasks

PROS

The app is fast and simple to use. It saves us time to collect client data and information It is convenient and provides instant messaging. Even our elderly clients can easily and instantly communicate with us. It allows e-sign via SMS both on the app or on regular text messaging. Clients can view their e-signed documents on phone.

CONS

It got stuck during e-sign if the document size is too large. For example, if the file has more than 10 pages.

Vendor Response

Sometimes the signature got stuck because the PDF document is corrupt. There is no 10 page limit. Please contact wikipro support if you have issue signing a PDF document.

Replied September 2020