Ventiv IRM

RATING:

4.0

(5)
Overview

About Ventiv IRM

Ventiv IRM is an Integrated risk management software platform that can provide the insights you need to monitor and lower your Total Cost of Risk (TCoR). Make informed decisions with real-time analytics by integrating multiple data sources in one system while connecting risk mitigation activities across the business. Integrated risk management software designed for your organization: Incident Management: Allow your managers to focus on their core business. Ventiv IRM allows you to effectively manage the complete incident lifecycle. Capture all incidents, notify and escalate to management, investigate and identify root causes, and use analytics to identify the best corrective measures for your budget. Claims Management: Take control of your claims and drive your prem...

Ventiv IRM Pricing

Pricing available as any of the following: Flat Rate Per User Per Feature Usage Based

Free trial: 

Available

Free version: 

Not Available

Interactive dashboards allow you to consolidate cross module indicators with a variety of graphical visualisations, including heat and geographic maps, to show aggregations, trends, hot spots and forecasts.
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Ventiv IRM Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

4

Value for money

3.5

Functionality

4

Most Helpful Reviews for Ventiv IRM

5 Reviews

Greg

Food & Beverages, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2022

Solid Risk Management Information System - Ventiv IRM

Ventiv IRM is a reliable, easy to use risk management information system. The platform has helped us identify our loss trends, provides detailed reporting and dashboards, and is where we capture claim and litigation records. It is critical to our success in risk management for our organization.

PROS

Very reliable, easy to use for most people, powerful reporting and automation.

CONS

The platform on mobile needs improving. Also, new features and integrations can take a long time to implement.

Reason for choosing Ventiv IRM

Deep capabilities of software, easy to use, great customer support

Kim

Telecommunications, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Total Customization

PROS

Ability to completely customize everything is amazing. Integration with Digital for claim input and reporting allows for consistent reportable data and ease of use for our employee population.

CONS

Creating reports is a bit cumbersome, but queries provide similar features with greater ease of use.

Patricia

Staffing and Recruiting, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed December 2021

Sales Demonstration vs. Product Delivered = Disappointment

It appeared that Ventiv IRM was not fully beta tested before offering it and presenting it in sales demonstrations.

PROS

We used RiskConsole prior to IRM. We were excited for the new software with enhanced technology. We were shown things in the sales demonstration that were exactly what we were looking for safety technology, claim intake tool with decisions trees, etc. Specifically, technology that RiskConsole did not have. We were lead to believe that IRM had everything that RiskConsole had and more. It did not. Specific example was email to journal.

CONS

What we were present in the sales demonstration and what we based our purchase decision on is not what we received. IRM did not seem to be completely beta tested. We have had to work with Ventiv support on capabilities we were told were already in place. Specific examples, we are two years into implementation and still waiting for safety technology. We have purchased another tool for this purpose. Digital was launched but there was no decision tree as sale demonstrated.

Reason for choosing Ventiv IRM

Since we already were using RiskConsole we were told it would make the implementation easier. It did not. What Ventiv demonstrates in sales presentations should be available and functional at implementation.

Reasons for switching to Ventiv IRM

Our company wanted a risk management information system that could be used enterprise wide. At the time, I highly recommended Ventiv. All the issues have made me reconsider my recommendation.

Kelley

Consumer Goods, 10,000+ employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2022

Great tool

Great team and very support and helpful

PROS

Integration with Claims Enterprise and ability to perform analytics.

CONS

Not very intuitive if you are not using it daily.

Reasons for switching to Ventiv IRM

Functionality

Adam

Insurance, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

3

Reviewed December 2021

IRM Feedback

The support team has been engaged with us and we meet weekly to discuss open items & issues which has been helpful. In some ways I feel like we're still trying to reach status quo but we're making progress.

PROS

Simple interface. The Cognos tools look promising but to be honest I haven't been able to invest too much time with it so far.

CONS

Administration is much more cumbersome and time consuming than with previous system.

5 Reviews