Torii

RATING:

4.9

(26)

About Torii

Torii is a cloud-based software that helps organizations manage licenses, vendors and users across a variety of applications including communication, identity management, CRM, HR, finance, accounting, marketing and more. The platform enables IT departments to view the available resources, active applications and track usage along with spending to explore optimization opportunities. Torii includes automation tools, which let administrators automate a variety of recurring tasks like assigning product owners, contract renewal alerts and onboarding/offboarding workflows. The analysis functionality allows managers to gain visibility into unusual account activities, finances, internal and external users and compliance via analytics. Additionally, the system automatically...
Torii autoamted app discovery

Torii Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Torii

1 - 5 of 26 Reviews

User Profile

Topher

Verified reviewer

Health, Wellness and Fitness, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Easy Solution for Getting a Handle on SaaS Creep

I've used Torii for 3 years now, across two companies, because it's such a cheap and powerful tool that has continued to show progress and usefulness.

PROS

The best thing about this software is the team behind it honestly. Support is super helpful and will literally add new functionality continuously based on feedback and support tickets. There's never been a major issue that wasn't solved by the team. That said, the software itself is easy to deploy. The integrations are all easy and behind the scenes so you can start getting the data you need right away without any intervention. Deploying the extensions to capture wayward services and shadow IT is key but out of the box, it's powerful on its own. The information and contract doc storage additions have been a game changer and made SaaS management much more centralized and transparent to stakeholders. Anyone dealing with a lot of services, dealing with compliance requirements, or managing spend in any number of ways can really get a lot of bang for your buck here!

CONS

Little nit picks only because there's just so much good: 1. Detection of apps is a little rigid for my tastes. Example, we utilize GSuite but Torii breaks these out in individual apps. I can see the need for both so having some parent/child structure there would be great. Also, it detects our users using Adobe and Adobe creative cloud and I don't even know where that split happens so being able to organize this would be great! 2. Offboarding is just something we don't use. We leverage Okta and Bettercloud for this so I don't know how useful these workflows are, but they aren't as robust or centrally managed as existing systems, but that's fine because it's not what we use Torii for.

Reason for choosing Torii

Price vs features as well as the ability to self manage without the hassle

User Profile

João

Verified reviewer

Marketing and Advertising, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2020

Total visibility on our SaaS applications

We purchased Torii to have one single place in which all of the SaaS applications used in the company can be seen. We started to use it a lot to search for software savings and tracking progress using their system was a life changer (coming from spreadsheet madness). We were very successful in this project and now we use Torii as a center for all things software management: Renewals, access request, software on and offboarding, shadow IT, expense forecast and review and many more.

PROS

Easy to use, very powerful workflow tool, a place to consolidate all the current adopted technology across the company.

CONS

Reporting can use some grooming and improvements.

Reason for choosing Torii

Support and integrations. The sales process was conducted in a very thoughtful and everyone involved understood our goals and pains very well. Also, Torii integrates perfectly with our stack.

amanda

Computer Software, 51-200 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2023

An easy way to stay on top of your platforms

PROS

I love that we can easily manage and configure our platforms across our growing team. The system is customizable, flexible, and the automated notifications keep me on top of our seats.

CONS

The amount of email notifications can be overwhelming. Although, that can still be a good thing because it forces you to get the tasks done.

Sebastian

Telecommunications, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Great Vendor Management platform

PROS

Torii's workflows and multiple options for customization make it very easy to keep track of all our vendors.

CONS

We took some time to fully understand and train employees on all the features, nooks and crannies that Torii offers.

User Profile

Graham

Verified reviewer

Information Technology and Services, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Quality Product!

All correspondence with Torii was excellent, easy Sales, implementation, and aftercare is tremendous. Highly recommend for quality product and customer service!

PROS

-Ability to find all Saas based products in our environment, calculate use and define usage needed. -Onboarding workflows and it's integration with G Suite to create and decomission a user as needed from start to finish.

CONS

A little clunky on the on-boarding but Torii listens to your feedback an improves the product quite often.

Reason for choosing Torii

Better response time, more seasoned staff, & and better presentation.