All MyCuts Reviews

1-25 of 103 Reviews

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America

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

Love

PROS

I absolutely love this app! I've used it for over a year. It's been really easy to use. My clients love that they get automatic reminders & confirmation texts. As a busy stylist, I am at ease with knowing that I don't have to take the time to contact my clients. I also love the latest updates of shortcuts! The color formula history & the last appointment history.

CONS

I really wish there was a way to upload client pictures to their profile! It would help a lot to put a face to the name. The app sometimes freezes & then says I have no appointments scheduled.

Brittany

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

Very easy program once you get used to it!

PROS

I like the ease of it, the option of two different reminder settings, and the confirmation texts it automatically sends out for me.

CONS

A lot of moments where I go to select the time of appointment, and when I go back to finish the rest of appointment - I find it switches my time to a different one than I set. With the confirmation texts, I believe there should be a reschedule/cancellation option, then prompt the client to contact me directly.

Vendor Response

Brittany, thank you for your review! In our latest iOS update, we greatly improved the appointment time selection issue. Please email us at support@mycutsapp.com for further assistance.

Replied May 2018

Gena

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

5

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed April 2018

I love the app. Very easy to use and works great!

PROS

The reminders and the ease of use . Everything is well organized and works well for my salon. The customers love it.

CONS

Can't think of anything that I really don't like with the app. I guess it would be nice to be able to add customers pictures to their profile.

Vendor Response

Gena, thank you for your review. We're happy that you love the app and your customers love it too!

Replied May 2018

Lorrie

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

I have used this app for my business for the past year. It is the best!

PROS

Everything! My appointments are always at my fingertips. I like that I can add services, with price and time. This app always reminds and confirms appointments. It keeps everything organized and professional. I rely on this app to help keep my business running smoothly and it has fulfilled every expectation!

CONS

I have only been in touch with customer service once. I was in a different time zone and some of my appointments were mixed up. Customer service quickly and happily handled the problem!

Sela

Apparel & Fashion, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2019

Great!

Great overall experience though. Loved using the app

PROS

Free and amazing for being free. Used it to keep track of clients, appointments, notes and even lets you keep track of inventory super easily

CONS

Only allows a couple clients before needing an upgrade and doesn’t let you change some of the default questions

Candice

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

One of the best scheduling programs I've used

PROS

It's easy to set up, easy to use and my clients love the confirmation/reminder feature! Being able to add additional stylists and see everyone's schedule is such an added bonus!

CONS

There's not really much I don't like about this software. The only thing is that your unable to search your clients last appointment

Vendor Response

Candice, thank you for your review! There's a few ways to view the client's last appointment. One way is to swipe left on one of their appointments, tap "More" and then tap "View Client's Appointments." Another way is to simply search the appointment list by their name, which will show you all of their appointments. Please email us at support@mycutsapp.com for further assistance.

Replied May 2018

Chaqweila

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

I love this app

PROS

This app helps me keep track of all my appointments and how much I make monthly. And My Cuts helps me maintain a stable clientele, and keep up with my products that needs to be restocked. It's easy to use and affordable.

CONS

I wish it had a reminder on it I don't really have anything bad to say about besides I wish my clients can go through the app their self n book appointments by them selves

lindsey

Consumer Services, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

High quality app on a budget.

I am very happy with my purchase of My Cuts. All my clients love the reminder and confirmation texts.

PROS

I like the ability to have the app on both my phone and tablet. I like that the software breaks down subtotal, tax, tip and grand totals. I also love the functionality of the software. It’s easy to operate which is very important to me. The main reason why I bought this monthly software is because it confirms my appointments for me. That’s worth so much more in my industry.

CONS

I don’t like how the server is slow at times. It makes me worry. I do wish that I could break down my weekly and monthly totals easier. Maybe not using the dial like it has now.

Reason for choosing MyCuts

Reviews Price Meets my expectations Customer support is 100%! The app does exactly what it promises

Reasons for switching to MyCuts

The other app didn’t break down subtotals, tax, tip etc... the other app didn’t confirm my appointments

Sarah

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2018

Easy, accessible, reliable, cost effective

PROS

Clear and simple. Easy access and great customer service. Very cost effective for small business like mine.

CONS

Wish it kept note of previous checkout totals. I often run specials so prices do change. I sometimes don't check client out every time!

Vendor Response

Sarah, thank you for your review. To view past appointments totals for a client, we recommend that you swipe left on an appointment in the list, then tap "More" and then "View Client's Appointments." This will show you all of their appointments, past and future and you can view each of their totals from there. Please email us at support@mycutsapp.com for further assistance.

Replied May 2018

Lara

Cosmetics, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

It's the best cost efficient app I've used in the industry!

The best hairstyling app I've used! Super easy to use!

PROS

Love the new update! It has now allowed me to store my clients color formula. And my repeat clients now are in the calendar months ahead! I love how I can email my totals to myself every month which makes book keeping a snap!

CONS

Since the update several weeks ago, I honestly have nothing bad to say about this app. It's super easy to use!

Erin

Consumer Services, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2018

Love this app! It's a great tool to keep me on track!!

PROS

I love that I can see my partners appts so we can schedule accordingly. My clients love the confirmation and reminder texts.

CONS

I wish that it kept track of client files, for example, date&time of last appt as well as what was scheduled and I would really like to be able to see all future appts that are scheduled.

Vendor Response

Erin, thank you for your review! There's a few ways to view a client's past and future appointments. One way is to simply search the appointment list by their name, and it will show you all of their appointments. Another way is to swipe left on an appointment row in the list, tap "More" and then "View Client's Appointments." Please email us at support@mycutsapp.com for further assistance.

Replied May 2018

Tiffany

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed April 2018

It's a great app

PROS

Client reminders Repeat booking Reports Style Client info Products Inventory Service Reminders Confirmations

CONS

Can't select the time of the client reminder delivery Can't prebook by clicking repeat for a certain day Can't block your calendar for certain days

Vendor Response

Tiffany, thank you for your review! In our latest update to our app, you can make any appointment a "blocker" which will help block out your calendar for certain days. Also, we greatly improved the recurring feature so that it shows at least a year out of their future recurring appointments. Please email us at support@mycutsapp.com for further assistance.

Replied May 2018

Ginger

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2018

Love this app! I keep my appt book with me everywhere I go. EASY PEASY!

PROS

Everything for the most part. Convenient and easy to use. Love that u can send mass text to clients!

CONS

When entering appt time, I have to make sure it stays the same. When I click DONE and view the appt I just set, sometimes it changes the time to AM OR PM (opposite of what I set) or changes the time.

Vendor Response

Ginger, thank you for your review! Please download the latest update to our iOS app that fixes the appointment time selection issue. Please email us at support@mycutsapp.com for more help.

Replied May 2018

Wendelynn

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2018

Great like the format

PROS

Convenient, shares my info on all my devices so can go from phone to iPad with ease. Clear and love that it confirmed appointment and sends reminders also

CONS

Limited clients unless you buy more space or upgrade , and wish there was colour to ease appointments at a glance .

Amanda

Consumer Services, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2020

I love it! So much easier than pen and paper!!!

This works so well for booth rental. It allows me to enter unlimited clients as I can save all their info in one place!!!

PROS

The software is easy to use and I love the automated features of reminding and confirming my clients appointments without me having to prompt it. So good!

CONS

I wish I could see my whole week on one screen without having to scroll left to right but that’s probably impossible with size of the screen.

Kayla

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2018

Overall a great app!

PROS

I like that it will send reminders out to my clients. I like that I can text them directly from app.

CONS

It constantly changes the time I set by 30 min either direction. I wish it would connect to my contacts in my phone.

Vendor Response

Kayla, thank you for your review! Please download the latest update to our iOS app that fixes the appointment time selection issue. Please email us at support@mycutsapp.com for further help.

Replied May 2018

Willa

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2018

MCuts is the best!!! I use it every day. The ease of use and functionality is suberb.

PROS

The ease of use. I can schedule appointments weeks in advance.My fellow Stylists also were very impressed and also have this software.

CONS

Nothing. I'm very happy with this app.

Megan

Verified reviewer

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2018

I've had a good experience using it so far.

The ability to have the majority of my important information at my fingertips.

PROS

I like that I can store my formulas for my clients. I also like that I can store the prices for my services.

CONS

It doesn't synce with my calendar, so I have to enter my appointments multiple times. It makes it inconvenient and time consuming

Jennifer

Cosmetics, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed April 2018

Good app,very user friendly

I'm able to keep my appointment in one place

PROS

It is very affordable. I am able to keep my appointments straight. I can find all my clients easily. I like being able to set appropriate time frames.

CONS

I wish l could see my appointments for the week with time frames with out changing screens.

Amanda

Health, Wellness and Fitness, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

My cuts review

I was so nervous to leave my paper apt book but it’s the best thing I have ever done !!! It’s easy to use the customer service is amazing !!

PROS

I love how easy this software is to use my clients love the reminders !!!

CONS

I have not found any aspect of this software that I dislike so far !!

Glenda

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

Very easy and dependable for my business.

My inventory and client profiles are all on one system.

PROS

Easy to navigate and use. Very helpful for me and I like that I can track my inventory and monthly income.

CONS

Not applicable. I like this Website and its ability to help me make my life easier. It's very efficient.

Cynthia

Cosmetics, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

My experience with MyCuts

Love love love this product

PROS

I love the price how easy it is to navigate through and the feature that text clients for you is awesome.. I love this product and do recommend it all the time

CONS

I haven’t had any issues with this software

Jody

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

I am very happy with this program. I use it to schedule all my appointments and store my formulas

PROS

I like the client history with past appointments and color formulas. The text message reminders are great

CONS

Once in awhile I can't pull up my schedule. It doesn't happen often, and it usually is resolved in a few minutes

Jillian

Cosmetics, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2018

Effortless & Simple

MyCuts has helped me quickly and easily schedule while I am on the go

PROS

What I like most about the software is that there are so many additional pieces of information that you can add to a clients profile or schedule Including notes, hair formulas, inventory and so much more!

CONS

The only con I would have is only having a minimum number of clients that you are allowed to have saved when you are not paying for the app. Otherwise, for a free app, it has given me much more use than any other Beauty apps that are much more restricted

Corey

Consumer Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2023

My opinion of MyCuts

Very satisfied

PROS

Ease of use and how it streamlined our appointment scheduling process.

CONS

Set up information wasn't as clear as I would have liked. I had to contact customer support for clarification on reminder emails and text messaging set up.

Showing 1 - 25 of 103 Reviews