Salonized Software


Salonized is a cloud-based salon management software designed for salons of all sizes. It offers appointment setting, payment management and marketing functionalities within a suite.

Salonized features appointment scheduling, which allows users to schedule appointments from their websites and Facebook pages. Once an appointment is scheduled, Salonized sends automated email and message notifications to customers, thus reducing the number of no-shows.

Salonized features Salonized Register, which allows customers to make payments online using their credit cards. Once a payment is made, the software also creates and sends automated invoices to customers by email.

A key feature of the software is the marketing module, which allows users to send targeted emals and text messages to their customers, such as birthday wishes and special offers. With the help of this functionality, users can build loyalty and reward programs aimed at improving customer retention.

Salonized is available on a per month subscription basis.



42 Reviews of Salonized

Overall rating

4.86 / 5 stars

Filters:

Showing 1 - 20 of 42 reviews

January 2019

Wietske from Sportmassage Fryslan

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

'I'm super happy with Salonized!'

Pros

I'm really happy with Salonized, I can definitely recommend it to everyone! I use it for my sport massage practice.

I have gotten a quick response on any questions I ask via the chat. If it's a bit too complicated they will schedule in a call with you to take some extra time to explain things.

I even got sent a bouquet of flowers when my mother suddenly passed away on the day that my practice was supposed to open... This came really unexpected and I appreciated it a lot, thank you for that, it meant a lot to me!'

Cons

Nothing , I like Everything on this program salonized

July 2017

Valentina from YouFirst Company

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2017

The Ferrari of salon software

Online booking system, online payments, super happy customers, no hassle

Pros

I have tried just about all the salon software packages; Salonized remains the best. It is the perfect online booking system, with Mailchimp and Mollie user-friendly integrations and good management information. The guidance and service is also very good. You can chat with them, get questions answered quickly, and the application has been actively developed by an enthusiastic team.

July 2017

Ann Marie from Chic-beautyuk

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2017

The system works fantastically well for me I'm very pleased.

Makes my business run smoothly. The booking system runs perfectly for me . I've now linked my personal google calendar to salonized that's makes my life so organised being a small business . Customer service have been fantastic always answer your enquirys promptly.

Pros

The system saves me time which I love.
I wouldnt be with out it now .
Before I used a dairy & pencil .
I can be away from my salon and still check and take bookings.

Cons

you can't see your deleted booking if you've made a mistake .

Your feed back can't be tranfered to your face book or website .

I think your text messages should be free or run from your own net work .

August 2017

Debbie from Beautysalon Pure

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2017

Extremely user-friendly and it offers a solution for everything.

Pros

I was able to work more efficient with Salonized, and gained customers through the low-threshold online plan system. There has been less no-shows, if any, because of the easy-to-set reminders and much less administration due to automatic rapports. There could still be features added to make it even easier for me, but Salonized is ongoing in development, so I expect this will happen soon!

Cons

There could still be features added to make it even easier for me, but Salonized is ongoing in development, so I expect this will happen soon!

August 2017

Belinda from LIN Huidverzorging, Elst GLD

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2017

Excellent sytem!

Pros

This professional system perfectly fulfills my needs. For myself and my customers, it is very pleasant to use. Customers can even schedule their own appointments. The ability to pay in advance has received excellent feedback from my customers as well. Nice, smooth service from the Salonized employees. They take good care of the wishes of the customer. I am very satisfied and definitely recommend this system.

Cons

I'll wish that I could send the reviews to my website. I have no other things that I like least about Salonized.

August 2017

Inge from Pedicuresalon Voetje voor voetje

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2017

Should have done it much sooner! Should have done it much sooner! Great product!

I have more time to do other things. People easily make appointments online.

Pros

Should have done it much sooner!

Switched from another online calendar. I should have done that sooner! My clients never have problems with booking appointments. It's always carefully organized. I can see a clear overview of everything and it saves me a lot of time! Great support team, too. If I have any questions, they respond quickly :)

Cons

There could be introduced a kind of picture of feet so that we can draw into these pictures and sign the problems on feet.

July 2017

Jay from High st beauty

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2017

I love how easy it is to use and how there is someone to answer questions fairly quickly

Pros

That it has made my life easier, with bookings and the running of accounts stock takes and being able to log in remotely from the salon

Cons

That you can double book a room, this idea I put forward and was told it would be done well over a year ago. Plus I don't like that we can't print ea h therapist day list only the whole week, or all therapist

August 2017

Michaëla from Mi-Wellness

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2017

super! Since October 2016, I have worked with Salonized and I think the system is very user-friendly

Since October 2016, I have woeker with Salonized and I think the system is very user-friendly and that it becomes more and more convenient with use. I have been very satisfied since I started with this system.

Pros

Now the appointments are neatly confirmed and reminders are sent out and I am able to produce attractive invoices. Everything is being kept in good standing within the reports. It works very efficiently. The Salonized customer service is extremely helpful and friendly! I can definitely recommend it to any practice/salon.

July 2017

Nyk from Jack Rabbits & nanoo

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2017

Affordable, Reliable and Supportive.

Pros

I love the constant new features being implemented by the customer demand. I love the ease of use of the system and the great reports that give me daily and monthly chart based visuals on my business.

Cons

Lack of social media links to reviews and I would like to see more business marketing tips or any tips to improve small business.

July 2017

Jolande from Healthy & Dreams

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2017

Excellent customer care.I wish that I had changed a lot sooner as it gives me so much more joy

happy clients

Pros

That customers can book their appointments online.
That feedback can be given by customers and imprinted on your website

Cons

Sometimes it's hard to see if updates are actually being applied. For the rest, I am very pleased with the product. I have no negatives about the product.

July 2017

Melanie from Kubee

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

July 2017

All in one

Pros

A very good system that combines all my needs. It works very smoothly and easily. After having 4 systems running consecutively, now, finally, I have them all in one.

Cons

Not possible to reserve a room or appliance when this one is always used in combination with a service

June 2017

Suzy from Total Looks 4 You

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2017

Awesome!!

Pros

Awesome!

Clear and simple software! Easy to use by multiple employees and even over the phone. Great service! Quick answers to questions through online chat, too. I will definitely recommend Salonized if someone asks me for an online agenda. Five stars!!

July 2017

Marissa from Marissa Gelden

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2017

Salonized = PERFECT!

Professional to clients and easy to use.

Pros

The chat service is super fast and nothing is too much of a problem. If there is a problem, you will be helped quickly. Do not wait until your salon becomes more successful to get this program, use it immediately. This is what I did and my clients are very positive about the professional emails (confirmation + appointment reminders, feedback and online appointment system). In addition, this makes life a lot easier for the bookkeeper. It's an easy-to-use program that you'll master within a day.

Cons

I like everything about the software. If you really want to say something negative about the software, it will be about the price. It is not for free ofcourse. But the software is defenitly worth it.

July 2017

Anoeska from BeautyStudio Anoeska de Wit

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2017

Very satisfied, especially as it is constantly developing!

Pros

I should have done this much sooner! It is a simple and easy system to work with. Quick chat service for questions. Not yet 5 stars because it is still improving and they are working on this, but I can definitely recommend it!

August 2017

Cynthia from Petite Beauté

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2017

Best Option

it just does everything i need to for my salon & i've recommended it already

Pros

It has preatty much all you need from appoitment to client database, history of sales & services, inventory... And the customer support is simply the best i've ever dealt with.

Cons

There is nothing i dont like i would just love some upgrades such as loyalty point and birthday reminder (instead of having to go check manually)

July 2017

Janna from Stam & Beauty

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

July 2017

Good service!

A great overview at the end of the month and the digital agenda.

Pros

We are very pleased with our new system! The staff are getting familiar with it's use and we are receiving very good guidance. Salonized is open to improvement and is constantly being enhanced.

Cons

That not everything is possible yet. I would like to have the possibility to add a digital autograph to the invoice.

July 2017

Stefan from Centre Cosmetique Carmen

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

July 2017

Easy to use system that covers most of what we need as a beauty salon.

Pros

The fact that we can look into and update our schedule anywhere we are, even on our phone. Besides that it has a lot of usefell features like reporting. And the support team does great work. Easy to access and will do anything to help you.

Cons

At some points input could be made better, like adding a service or product when entering an invoice.

March 2018

Monique from MONIQCARE Massagepraktijk

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

Perfect support for my practice! Perfect support for my practice!

This software gives me more time and rest because it works good. I usedLast to send my confirmations and my reminders by What'sApp daily. Now it is going automatically. I cannot make mistakes in this anymore. I can send an invoice easily. Clients have the possibility to pay forward. (iDEAL) I get compliments for the easy way they make a booking. I am online 24/7 so I am always available to be booked. And last but not least it gives me a very professional image.

Pros

"I'm really happy with the support that Salonized gives me. It gives me peace of mind that matters are handled automatically, for example confirmations, reminders and payments. Clients give me compliments because of the professional appearance Salonized has. Needless to say, I can recommend it to anyone!".

July 2017

Daisy from Natural Me

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2017

Good service and quality

Pros

My experience with Salonized is still too short to assess it in the long term. However, what I can see
and have experienced is the service. For example, there is always a quick response to my questions. I think the programme needs some work but it is easy for those geniuses that have a little computer experience.

Cons



August 2017

Lyonne from medisch pedicure lyonne

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2017

Very good

Pros

Very good!


Salonized is perfect for me. I only use the agenda function, but I should have done this much sooner. In case of problems, you get super support and it's quick. Definitely recommended it.