Shedul Software


 

Shedul by Surge Ventures Inc. is a cloud-based appointment scheduling and business management software solution. It offers slot booking, calendar management, product management, service management and a point of sale (POS) functionalities within a suite. The product caters to caters to the needs of hair and beauty salons, massage centers, spas and saunas, health clinics, gyms and trainers industry segments.

Shedul allows customers to book appointments online via browser app or mobile app. Shedul also allows users to send automated reminders or alerts to customers about appointments, events and offers. The activity dashboard allows users to keep track of the daily activities, such as booking dates, notifications and actions.

Schedul also offers retail management, which allows users to manage POS transactions, invoicing, receipts and taxes.

Other features of the product include appointment preferences, appointment histories, contact details and future bookings. The vendor offers online and knowledge base support to the customers.

 

Shedul - Dashboard
 
  • Shedul - Dashboard
    Dashboard
  • Shedul - Appointment scheduling
    Appointment scheduling
  • Shedul - Calendar
    Calendar
  • Shedul - Multiple devices
    Multiple devices
Supported Operating System(s):
Web browser (OS agnostic), Windows 10

933 Reviews of Shedul

 

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Software Advice Reviews (9)
More Reviews (924)

Showing 1-9 of 9

Sonia from SV Skin Care
Specialty: Spas
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

Amazing App

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I love the app so far and it's free. Great job to the developers.

Pros

Customer Service is exceptional. They respond to your questions within a day if not sooner.

If there is anything in the app that does not make sense, or that is questionable, they are on it and can make the corrections or offer a suggested wayaround.

It is very user-friendly. I'm so glad I found it.

Cons

I don't have anything negative to say. I have not found anything that is not userful or questionable.

Review Source
 
 

Chanel from Nails By Chanel
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

More successfu and proffesional l client communication

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

No miscommunication between me appointments and clients. Proffesional way of communication. Organising my life and see how moneymatters grow. I can see who has paid for services and if not i can send a pro invoice instead of personally calling is very convenient. I have no clients not showing up for a appointment!!!! Linked to fb and website and googlemabs jyst amazing. I dont have to answer my phone or explain things while im busy with a client. Everyone know they can book online and all info is givin on the app. I just paste the link on whatsapp and dont have to do anything else.

Cons

That i cant change the colours of my calander view like u want. I can be incorect but i miss the option where every service that is listed had a option where i could explain each of the eg manicure soak exfoilation scrub..... I like it when my clients book they can read about eash service ti understand what to expect so i dont have to explain what they are on the ohone. To avoid having to awser my phone.

Review Source
 
 

Steven from SF Hairdesign
Specialty: Salons
Number of employees: 1 employee Employees number: 1 employee

May 2018

May 2018

Great for Appointments

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Easy to use appointment system which i can access at home or on the go. Can be set up for individual or whole salon.

Cons

None so far. App would be good..but they seem to be working on that. Being on the web my only concern is what would happen if it crashes or freezes.

Review Source
 
 

Christy from Carlen's Aesthetic
Specialty: Salons
Number of employees: 1 employee Employees number: 1 employee

May 2018

May 2018

I love it

Ease-of-use

Functionality

Product Quality

Customer Support

Would be nice if it can be used offline

Pros

Easy to use, i like that i can easily input appointments and reschedule them if needed, i like that i can book appointment even outside my working hours. simply wonderful.

Cons

Cannot be used offline. i would like if one can download the software or app and can be able to use it even without net. Customer services are a bit slow in replying mails.

Review Source
 
 

Sam from Frisco Inn
Specialty: Spas
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Terrible customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It's free for now. Also it's easy to add workers and their schedule. The online booking doesn't look pretty but it's very straightforward

Cons

Completely unresponsive customer support. I had a security issue where someone had accessed my account and they will not respond.

Review Source
 
 

Helen from Epsilon
Specialty: Salons
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Best salon software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Love it love it love it. The support is 10 out of 10

Pros

I originally just wanted to store client history but now I use a lot more and it has a lot more to offer than I use

Cons

Nothing as yet. As soon as I think something needs to be improved , it gets done before I even have. It is always evolving

Review Source
 
 

Macey from Emerson Home Services
Specialty: Salons
Number of employees: 1 employee Employees number: 1 employee

December 2017

December 2017

Shedul makes scheduling appointments easier than ever!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I would say Shedul is worth the expense simply due to the fact of ease of use. Scheduling appointments can be time consuming & confusing, but Shedul makes it so much simpler.

Cons

Sometimes the software is very slow & freezes at times, but it never misses an appointment so I would say that is minor.

Review Source
 
 

Stephanie from Fade Hair Studio & Barbering
Specialty: Salons
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

So easy and user friendly. Gives you everything you need to have a successful schedule book

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I would recommend Shedul to anyone trying to use a useful software for their salon. As a matter of fact, I did and they are using it as well.

Pros

Easy, efficient, free. Itemizes cash, check, credit for easy tracking. I love that you can drag an appointment from one spot to another with ease.

Cons

No customer service to speak to, can't seem to put color and haircut under one service. When booking online you have to be aware of the color being booked before finish time.

Review Source
 
 

Stephan from Amatsucentre.com
Specialty: Medical clinics
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Shedul - Great tool for any practitioner / therapist

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very efficient and friendly support team!

Pros

Ease of use, web based, works from any smart device, on-line booking, reminders, by sms & e-mail etc.

Cons

a bit of fine tuning needed, additional functions to come, a link to add files would be useful, colours could be better

Review Source
 
 
 
Showing 1-20 of 924

Valerie from Advanced Smile Lab Cosmetic Teeth Whitening
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Love it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My business overall experience has been great! Easy to use, great management with new business owners learning how to successfully run a business.

Pros

I love that it’s so easy to use! Keeps track of everything!

Cons

No payment integration yet for you to book and accept payment for no show rate but still a good software

Review Source: Capterra
 

Ashley from Nails by ashlii
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Schedul scheduling app

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This company customer service is A1 they reply to emails right away and really worked with me to make it work with my schedule for preset appointment times.

Pros

Love the ease of clients booking their own appointments, I work with my hands so it’s definitely convenient for someone who isn’t able to reply right away.

Cons

Few key features as in requiring a credit card to book appointments also would love an option to sync with my calendar.

Review Source: Capterra
 

Daniel from Simply Fitness LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Great Scheduling Software and FREE!

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

I used this software for booking personal training clients, sales consultations, fitness assessments, and tanning appointments.

Pros

It was FREE. The ease of scheduling clients and notifying them was great. The dashboard is easy to navigate too. Seamless integration into our Facebook page and website!

Cons

Does not send notification to employee after customer books session. Browser-supported only; an app would be nice but once again; it was FREE!

Review Source: Capterra
 

heather from HairsbyHeather
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

Awesome!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Just really great and simple and easy on the wallet!

Pros

I like the pricing for one!!! Very easy to use, and the interface is easy to see, and adjust!!

Cons

So far, nothing!! I will be very happy when an application launches!

Review Source: Capterra
 

Takuya from Juvenile Beauty
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Best Customer Service of the year

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I was looking for a plug-in to the website that will automate the booking system for my client and finally located the one that best suits their purpose.
It was a breeze to set up the account and staff members.
And out of all, the customer service is so good.
They have went an extra mile to provide a solution and proactively suggest other options as well.
They desirves a big thumbs up!

Pros

- Ease of use.
- Ease of training staff.
- Ease of modification/tailoring.
- Value is top notch!

Cons

Do not have OTP option
Security measures are a little grey

Review Source: Capterra
 

Claire from Guilty Hairdressing
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

The best salon software available completely free

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I will continue to use this forever!

Pros

Free. Updated regularly. ease of use. Full access to important data recorded throughout use

Cons

I have recommended this software app to everyone I know. It is absolutely amazing and 100% free

Review Source: Capterra
 

Kelly from The Beauty Spot
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

Great system for salons

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I love having access to my appointments from anywhere via the mobile app

Pros

It's free and perfect for a small salon.
I love that at the end of the year I can quickly print reports for my accountant

Cons

I wish it was compatible with square. It would also like to see a better form for client notes.

Review Source: Capterra
 


November 2018

November 2018

Free Salon Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall I'd recommend Shedul to new salon owners because its free and has the basic tools to get the job done.

Pros

As a new salon owner, my mother was looking for software to managed her clients for her Salon Business. We purchased the salon from a new owner who already was using Shedul to manage his clients so we continued to use. I must see, this is the best free software you can you use for salons and service businesses.

The platform is easy to use with a clean UI. My favorite part is that you can generate text messages and email reminders to clients when they book or confirm a new appointment.

You can manage multiple employees as well with their own schedule and allocated hours. They even offer free online booking for the entire company.

Cons

They notifications they can generate lack the ability to apply custom rules to the software. For example you can't say, send a notification to clients who haven't booked in x amount of days. Also, because this is free software, the support is lacking. They are quick but when you have a client in the chair or at the counter ready to book, you have to email them to get support which is a down side.

Review Source: Capterra
 

Cheryl from River Cities United Way
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Easy to Use

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Easy to use, helps me keep on track, setting appointments, very cost effective

Cons

Sometimes it locks up and I have to restart my phone

Review Source: Capterra
 

Christian from Mas Lacio
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Best salon software ever made

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It allows me to follow un real time the sales of different locations, gives you reports and inventories and you can have a database of clients and send them automated emails just to mention a few things.

Pros

It has a lot of features that other software dont have, for example the tips dividing feature which I use a lot, and you can give ideas for new features and the team at Shedul work with the community to develop these ideas. It is amazing overall and the most incredible is that is totally free. Thanks Shedul team. You are the best

Cons

At the moment the commision system only allows to give the same % overall when I need it to be able to give different % on different services and products.

Review Source: Capterra
 

Loubie from Manicure Masterpieces©️
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

MARVELLOUS MAKES SALON BOOKINGS A PLEASURE!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We took over from the previous owner in April of this year and we had to find a new booking system ASAP. This was perfect and better by far than the original system(TW)
We’ve been using the Shedul web app almost a year and I can’t rave about it enough!! We are a beauty, nails and body piercings salon based in the Peak District. Check out Balls & Claws Matlock if you want to see the client facing side of Shedul on www.Fresha.com search for BallsAndClaws
Shedul it’s fab our clients get a text 24 hrs before their appointment and it’s reduced our no-shows. Those that would at least call and cancel. Very happy with Shedul. Would definitely recommend and yes it’s free but more importantly it’s sooo easy to set up and mega simple for customers to use too! Get it. Check out fresha.com to see who around you is on there. I have got at least 2 other salons to sign up and I’m in the process of helping 2-3 other local business to use it too!!

Pros

I love that it was sooo easy to set up also the ease of use for our clients! Social media bookings are easier and the texts help reduce no-shows. The Thank you emails help to promote our other pages i.e. Facebook and Pinterest and reviews of our services on Fresha.com

Cons

A change to the client cards. I preferred the previous upgrade but I would also not prefer to see the amount overall spent when seeing a client card as our clients can see our screen in the salon.

Review Source: Capterra
 

Renlysa from Healthcare
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

Exceptional customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Love how easy it is and fast response and friendly customer service!

Pros

Love the limited free deal of course but the set up is pretty easy! Love everything about it.

Cons

I couldn't do a block time for the whole day or certain time for lunch or personal leave. Maybe I can't find it? but I had to create a service to block time

Review Source: Capterra
 

Jenilee from Wow Studios
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

i wouldnt go anywhere else

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

i will never go anywhere else. i am with shedul until the end. it's just amazing

Pros

The user friendliness of the site is amazing, its easy to use and efficient and the support is just unbelievable. i have on many occasions recommended this site.

Cons

there are no cons for me. if i cant figure out how to do something, i email and their friendly staff are ready to help and within 24 hours i have a answer. and most of the time its me doing something stupid.

Review Source: Capterra
 

Larisse from Piano
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

It does it all, and for free!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The online booking feature is great. Also the analytics. Considering I am using the software for a different profession to what it was made for, I think it is pretty good.

Pros

It is completely free and does most of the things I want it to do. You can configure almost everything.

Cons

I use it for music tutoring records and this is set up as hairdressing software. It would be good if it wasn't just geared towards one type of profession . I don't like how you can't cancel or change an appointment that has already lapsed.

Review Source: Capterra
 

Tracey from Touched by Colour
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

Very User Friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My over experience has been brilliant. Very easy to schedule appointments, you can set up how many days prior to an upcoming appt for the reminders, easy to input customer information and services. I love this software!!!!

Pros

I find this program easy to use and the mobile version is brillant. I also like that reminders are sent and its all free!!!!

Cons

I can honestly say that there isnt one thing I dont like about this software.

Review Source: Capterra
 

Alex from Hope St. Barbers
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

BEST FREE SOFTWARE WILL RIVAL ALL PAID

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Recommended by a fellow salon owner, could not believe how much better overall it was compared to the software I was using and paying a fortune for!! ANYONE who owns a salon or barbershop would be pretty daft not to use shedul.

Pros

Easy to set up and use, perfect platform for your everyday running

Cons

I have only been using for about a week, no problems so far

Review Source: Capterra
 

Stephanie from Lash Envy
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

FABULOUS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been already recommending this program to everyone I know who uses booking systems. So if you’re thinking of trying this, think no more. DO IT :)

Pros

This software is SO easy to set up, the staff have been more then helpful with helping to transfer all my clients over to this new system from my old. The organization on the program is incredible. The layout is beautiful. I am switching over from mindbody, and could be more excited. If you are using Mindbody, they almost look the same, dare I say Shedul is more appealing. So happy with this program. You have everything you need to run your business. Can’t wait for the app!

Cons

Is there any?! Nope :) however I did ask about an app, they are working on that. But for now, saving it to your home screen works just fine!

Review Source: Capterra
 

Sue from Blush Nail LAB
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

The best online booking service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Really easy to use for even someone like me who easily gets overwhelmed with tech stuff. All the features I could ever think of needing plus more is available. Plus the amazing customer service is a bucket of cherries on top!

Cons

Can't think of any. It really is that great.

Review Source: Capterra
 

Terilyn from Terilyn Taker
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

THANK YOU SHEDUL!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This is the most user-friendly scheduling app ever! The support staff are top shelf and I could not be happier with the product or the service. Thank you hard working Shedul staff for making this as great as it is. You make my life easier. I am cyber hugging all of you right now :)
Cheers
TL

Pros

*Easy to use
*Has online booking link for your website
*Can have multiple locations/Schedules
* The support staff really care!!

Cons

there are no cons... I guess i would like to have "skin options" but I mean... it's free!!! :)

Review Source: Capterra
 

Kristina from Spirit Holistic & Wellness Centre
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

Simple and easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's very simple to set up and use. I love the fact that clients can book appointments by themselves and it sends me notification after they do so. Also, it sends sms reminder which saves me a lot of time. Cannot believe it's free.

Cons

I haven't found any cons so far. I have small business and I need booking system exactly like Shedul.

Review Source: Capterra