Shedul Software


 

Shedul by Surge Ventures Inc. is a cloud-based appointment scheduling and business management software solution. It offers slot booking, calendar management, product management, service management and a point of sale (POS) functionalities within a suite. The product caters to caters to the needs of hair and beauty salons, massage centers, spas and saunas, health clinics, gyms and trainers industry segments.

Shedul allows customers to book appointments online via browser app or mobile app. Shedul also allows users to send automated reminders or alerts to customers about appointments, events and offers. The activity dashboard allows users to keep track of the daily activities, such as booking dates, notifications and actions.

Schedul also offers retail management, which allows users to manage POS transactions, invoicing, receipts and taxes.

Other features of the product include appointment preferences, appointment histories, contact details and future bookings. The vendor offers online and knowledge base support to the customers.

 

Shedul - Appointment scheduling
 
  • Shedul - Appointment scheduling
    Appointment scheduling
  • Shedul - Calendar
    Calendar
  • Shedul - Multiple devices
    Multiple devices
  • Shedul - Dashboard
    Dashboard
  • Shedul - Service menu
    Service menu
Supported Operating System(s):
Web browser (OS agnostic)

894 Reviews of Shedul

 

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Software Advice Reviews (7)
More Reviews (887)

Showing 1-7 of 7

Steven from SF Hairdesign
Specialty: Salons
Number of employees: 1 employee Employees number: 1 employee

May 2018

May 2018

Great for Appointments

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Easy to use appointment system which i can access at home or on the go. Can be set up for individual or whole salon.

Cons

None so far. App would be good..but they seem to be working on that. Being on the web my only concern is what would happen if it crashes or freezes.

Review Source
 
 

Christy from Carlen's Aesthetic
Specialty: Salons
Number of employees: 1 employee Employees number: 1 employee

May 2018

May 2018

I love it

Ease-of-use

Functionality

Product Quality

Customer Support

Would be nice if it can be used offline

Pros

Easy to use, i like that i can easily input appointments and reschedule them if needed, i like that i can book appointment even outside my working hours. simply wonderful.

Cons

Cannot be used offline. i would like if one can download the software or app and can be able to use it even without net. Customer services are a bit slow in replying mails.

Review Source
 
 

Sam from Frisco Inn
Specialty: Spas
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Terrible customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It's free for now. Also it's easy to add workers and their schedule. The online booking doesn't look pretty but it's very straightforward

Cons

Completely unresponsive customer support. I had a security issue where someone had accessed my account and they will not respond.

Review Source
 
 

Helen from Epsilon
Specialty: Salons
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Best salon software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Love it love it love it. The support is 10 out of 10

Pros

I originally just wanted to store client history but now I use a lot more and it has a lot more to offer than I use

Cons

Nothing as yet. As soon as I think something needs to be improved , it gets done before I even have. It is always evolving

Review Source
 
 

Macey from Emerson Home Services
Specialty: Salons
Number of employees: 1 employee Employees number: 1 employee

December 2017

December 2017

Shedul makes scheduling appointments easier than ever!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I would say Shedul is worth the expense simply due to the fact of ease of use. Scheduling appointments can be time consuming & confusing, but Shedul makes it so much simpler.

Cons

Sometimes the software is very slow & freezes at times, but it never misses an appointment so I would say that is minor.

Review Source
 
 

Stephanie from Fade Hair Studio & Barbering
Specialty: Salons
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

So easy and user friendly. Gives you everything you need to have a successful schedule book

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I would recommend Shedul to anyone trying to use a useful software for their salon. As a matter of fact, I did and they are using it as well.

Pros

Easy, efficient, free. Itemizes cash, check, credit for easy tracking. I love that you can drag an appointment from one spot to another with ease.

Cons

No customer service to speak to, can't seem to put color and haircut under one service. When booking online you have to be aware of the color being booked before finish time.

Review Source
 
 

Stephan from Amatsucentre.com
Specialty: Medical clinics
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Shedul - Great tool for any practitioner / therapist

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very efficient and friendly support team!

Pros

Ease of use, web based, works from any smart device, on-line booking, reminders, by sms & e-mail etc.

Cons

a bit of fine tuning needed, additional functions to come, a link to add files would be useful, colours could be better

Review Source
 
 
 
Showing 1-20 of 887

Hannah from HD Beauty
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Great App adn excellent customer service with the personal touch!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Great App! Easy to use! Great Features! Fab Customer service! - I downloaded this app about a week ago after seeing it advertised on my facebook page. I had been using another but this is so much better! Love the reminder service, and the details you can add to your clients info including no shows!

Highly recommend it!

Cons

None

Review Source: Capterra
 

Vinh from Vinhairclub
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Best salon software I’ve use so far!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

90% of my clients used online booking and they love Fresha. I used to use other online booking platform before but clients complain there are too many step to go through and sometimes their appointments don’t even book and that cause us sometime have to send clients home when they’re assuming that their appointment is booked. Only been using this for a week but so far so good, hopefully I don’t have any more clients come to my salon and assuming their appointment is already booked but infact their appointment didn’t go though. Thank you and keep up the good work.

Pros

Very easy to use
Very quick response from customer service team

Cons

Freasha app sometimes won’t let clients book appointment aka freeze, until clients refresh the app. Not a huge problem but still need to be fix.

Review Source: Capterra
 

Emily from Total e
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

AMAZING

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I’ve been using shedul.com for a few years now. And I wouldn’t use anything else. It’s fantastic so much easier than Other programs I’ve used before, and love that I can use it on my mobile.

Pros

I love that it’s so easy to use. Sending invoices and receipts is so easy when your checking out a clinet. I love that it will always send a thank you email when you check out a clinet.

Cons

That it doesn’t have a remember me option when you long in :p love everything else

Review Source: Capterra
 

Nicola from Nyx Beauruque
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

This is the LIFE of the salon

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Amazing!

Honestly, shedul has literally been my rock since I opened the salon.

I've worked with the best booking systems and this is well on its way to the top. It's still a working progress so patience should be expected with the wait for some features, but they are constantly evolving and updating, so the wait isn't an issue. The system does everything I need it to to keep the salon running as smooth as possible.
Thank you to the whole shedul team who make this happen x

Pros

Too many things to like, but mostly remote access and ease of use

Cons

Would be great to reach out to customers with regular updates via email or text

Review Source: Capterra
 

Helen from Hels belles and beaus
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Best scheduling app I've found!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This has already boosted my client base in just 1 day. It's so much easier for clients to see what slots I have available and book without back and forth messaging. I've tried a few in the past but never got on with any.
This can be added to my Facebook page, or sent in a message, they don't need to download anything or sign up to anything. All round ita fab

Pros

It's very easy to use, clients do not need to download anything to book with me

Cons

Nothing so far, all seems very good. I would love it to be an app in the future :)

Review Source: Capterra
 

Demetria from Neurobehavioral Associates
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Easy peasy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Makes scheduling a breeze. It's helpful to have a website like this.

Cons

Still learning how to use the salon software.

Review Source: Capterra
 

Hannah from Scratch Divas Nails And Beauty
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Love Shedul :)

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My accounts, when doing my self assessments i can go to reports and it shows me everything, so so handy when doing my accounts. My clients love the reminders :)

Pros

It's user friendly, I can customise sales receipts. Helps me with my accounts as its really structured with its financial reports. I use this software in the salon I work at, I can use it on my phone, laptop... Its absolutely amazing! I looked at so many other salon softwares and they were so so costly, but Shedul by far ticks all the boxes. I've been using it for a year now. Oh... I also love the auto msg reminders!

Cons

There's nothing I really dislike, I guess with auto reminders the text version doesn't have much characters, therefore it's really short and sweet. However it works, if anything maybe more characters for the text message to send out to clients.

Oh, I don't know how to use my mobile number when for the auto text reminders I think it's sent from a different number, some of my clients have sent messages but I haven't got.... Oops! But there's not enough characters to write alot.

Review Source: Capterra
 

Sandra from SV registered massage therapist
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Best scheduling software ever!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This booking software does everything my old software does and more. I paid over $3000 for my previous software and it didn't do half of what shedul offers. And shedul is FREE. Amazing support staff always gets back to me with answers to my questions within 24 hours but most of the time way faster than that. So happy I found this.

Pros

Easy to use. And free! And the support staff is very quick and efficient.

Cons

Ability to customize invoices with a logo or signature. But the staff is always open to opinions so hopefully these features will be added soon.

Review Source: Capterra
 


October 2018

October 2018

Shedul is the best

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Shedul is easy to use. Not reall complicated. And it is free

Cons

I did not find anything wrong so far....

Review Source: Capterra
 

Karin from Tangerine Dream Skincare Studio
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Shedul Perks

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Shedul is easy to use and easy to set up. I dont use all the features as it's just me. The POS isn't convenient at the moment and I dont do much retail as of yet but it's nice to know they are there for me in the future.

Pros

The simplicity of this software is great for my business.

Cons

I would prefer if it was an app to have easier access on my phone

Review Source: Capterra
 

Laura from Hair envy limited
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Amazing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Amazing

Pros

This program is 100% the best and easiest to use ! I run a hair and beauty salon and it works for both ! Also works well with online booking and send reminder texts and emails to all my clients even sends a thank you after checkout !

Cons

There is nothing I have found at fault with this software love love love

Review Source: Capterra
 

Helena from My Micro-pigmentation
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

My Search For Software Ends Here!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My over all experience has been a complete pleaser. I am completely cyber challenged, seriously, this is the first Software program that I've ever been abke to use with such confidence.

I love it!

Pros

I love EVERYTHING about this Software! I'm in my 50's, yup old school, always felt I was one of those hard to teach an old dog new tricks people. But I downloaded the free version of Shedul, a bit intimidated I played around with it adding my products & sevices etc... very simple to do.

I finally got up the nerve to actually start booking clients... but also continued to use my old appointment book as a back-up.. yup still intimidated by these on line things.

However, in about a week, I saw how much more this appointment booking Software did, I was so amazed & confident, I ditched my old hard copy appointment book. I no longer had to give my clients a handwritten appointment card or call to remind them the day before.

It also helps with accounting, keeps track of your sales, prints out receipts, monthly reports... what more do you need??

And this is the FREE version!! Its a keeper.

Cons

There's really nothing that I don't like. I see there's an email you can set up to send clients promotional offers etc. I have to look into that, I'm not sure if it comes with the free version.

The only thing more I would like is perhaps an occasional email update from the company to give me tips or provide info about other features that Shedul can do to make running my business easier.

Otherwise NO complaints. If an old dog like me can use it with confidence, anyone can.

Review Source: Capterra
 

Nina from Hair By Nina
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Excellent for my mobile business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great for my mobile business. Works out my timings and I an clearly see what I have available

Pros

Easy to use, easy to set up. Adds clients and services. Send out reminder messages to clients too

Cons

Needs an app so I can access it easier to use

Review Source: Capterra
 

Ashley from HAIR ARTIFEX
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Loving shedul

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to you, Easy to customise to what I need and client text and email reminders. I think the online client booking will be amazing to when I'm ready to use it.

Cons

Loving it all so far. I think it would be helpful to set a budding/process time after colours. For example once I select retouch colour and then select cut it automatically leaves a half hour space in-between. (It may already have the option and I haven't found it yet)

Review Source: Capterra
 

Shannon from Daron Mann Media [creative.media.events]
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

LOVE LOVE LOVE this system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I emailed the team with a query and the personal response was phenomenal, fast and personal! Something you don't often experience when it comes to these apps! Their service is EXCEPTIONAL! I highly recommend this app for your business.

Pros

Amazingly easy to work with and the interface is extremely user friendly. Love that the technicians can access the system, make appointments and monitor commissions. All round excellent system!

Cons

I really didn't find anything lacking at all!

Review Source: Capterra
 

TN from Puttharaksa
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Excellence !

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I find the application is simple, clean and easy. It contains necessary functions. Also it is able to be integrated into the existing website.

Cons

I think this application is excellent and I do find that there is anything i do not like.

Review Source: Capterra
 

Adam from Limited Mobility Racing Photography
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Perfect for a single front office software

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

This is really a great (and free right now) scheduling software that is perfect for a one person business. It is simple,free, and will change your business in the way that you schedule clients.

Cons

Having an app where you can book and use the software like MindBody would be a game changer and make this one of the best software items I've seen.

Review Source: Capterra
 

Capri from Bayside Remedial Massage and Healing
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Easy to use with great customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Shedul offers my business a complete package with automated text messages and emails, complete flexibility over how its set up and allowing my clients to book themselves appointments.
I have looked at other programs over the last year but non of them have the complete package like Shedul.
I recommend this to all my colleagues and friends who need such a system.

Pros

I find this software easy to use and my clients love it. The new booking links have really made the software a lot more professional and i cant wait for the new integration payment function to come online.

Cons

With the recent improvements there is nothing I do not like about this software

Review Source: Capterra
 

John David from Northcrest Baptist Church
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Great product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Shedul is a fantastic product packaged in a very nice interface. Our favorite thing is the easy-to-use, nice looking online booking system that works great with our website. Would recommend Shedul over and over again.

Cons

Would love integrated credit card processing but it’s coming soon!

Review Source: Capterra
 

Marianita from Beauty Aesthetics & Wellbeing Clinic
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

an amazing appointment scheduling system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

i get a complete understanding of my revenues and seeing the results at the end of every month.

Pros

what can i say.. its the best addition to my clinic. 10/10. the extra added features give me a complete understanding of how well my business is doing and the necessary tools that i have at my disposal to make sure i am always in control.

Cons

there are no negative points in my view..all positive.
i just hope this software can expand to other countries soon. maybe Spain

Review Source: Capterra