Simple Salon
About Simple Salon
Awards and Recognition
Simple Salon Pricing
Single (1 staff member): $21.99/month Standard (2-3- staff members): $56.99/month Unlimited: $113.99/month
Starting price:
$21.99 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Simple Salon
1 - 5 of 147 Reviews
Sara
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2019
Easy enough to use
we use it on a very basic level, it has so much more potential than what we utilise it for
PROSit was easily customisable when first staring out with the software.
CONSSome commands are difficult with a lot of steps to set up appointments. some of our development needs are not supported.
Reason for choosing Simple Salon
Easier to use for an older non computer generation
Casey
Retail, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed October 2019
Simple Salon Review
I would like to see it be a bit easier to double book and never to crash again and I would think about recommending to other people
PROSThat I can use it on my phone
CONSThere has been 2 crashes and I was unable to see any appointments and one of the times was very close to Christmas the busiest time of the year Iv been paying for 2 columns because it’s to hard to use the double book feature It won’t let me double book where I need to.
Reason for choosing Simple Salon
Timely only gave me a 2 week trial and it was no where near enough
Elise
Consumer Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed October 2019
Customer service - face to face option
Using it as a basic booking system only. We have been able to implement the reply text confirmation but as yet nothing else is being used effectively.
PROSI like that I can use it anywhere anytime (when I have service). I like the potential of the product.
CONSThe software has been in use as a basic booking system for years in the salon before I came on board. I would have liked to be able to have face to face training or be able to attend a course to increase the use across the board. Once I requested this earlier in my time with the company and I was directed to research it myself. I simply do not have the time or inclination to do this. We are a busy salon and time gets away from us. The task of research of the software is always on the list but always gets pushed when we have to look after our clients or staff. I would learn better if I could attend a course or if someone could come out and spend some time with me. In short, we are paying for a system and not using it to its full potential. I have been researching other software as I think if I set it up from scratch I would have a better understanding of it and it would benefit business growth.
Vendor Response
Thanks for taking the time to share your experience, Elise. Simple Salon offers phone support after an initial ticket has been raised by submitting any query on the Simple Salon website here: https://www.simplesalon.com/contact-us/ From experience we've learned this is the quickest way to resolve any issue; we appreciate how busy salon operators are. And by offering support via email all necessary information is shared and accessible for future reference.
Replied November 2019
Brodie
Health, Wellness and Fitness, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Great salon software
It’s easy to see the day to day running and keep track of earnings making eofy easy!
PROSIt’s very easy to use and has everything I need plus more!
CONSNot many complaints. I wish the sms reminders were free, like some other salon softwares
Reason for choosing Simple Salon
I have considered changing as it’s free but have decided to stick to what I know
Kyla
Retail, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Love Simple salon
Keep track of stock, every day sale intake and easy tracking appointments
PROSWe love now we can offer afterpay to our clients. Easy and fast to use in a salon environment
CONSIt’s hard to say when you like so many things I can’t think of anything off the top of my head that we least like
Reason for choosing Simple Salon
Most offordable and most straight forward to understand
