SimpleSpa

RATING:

5.0

(34)

About SimpleSpa

SimpleSpa is a cloud-based salon and spa management solution for small, midsize and large day spas, beauty and hair salons. Primary features include online booking management, marketing, appointment management, product management, package management, gift certificate management and reporting. Other features include credit-card processing, photo management, weekly scheduling, reception mode, a dashboard, SMS and text reminders and transaction management. The scheduling module provides a calendar view, an appointment wizard, staff management, overbooking management and color coding. The dashboard provides a view of upcoming appointments, statistics, daily transactions and revenue. The payment tracking feature records items sold, discounts and tax rates. It is of...

SimpleSpa Pricing

14-day free trial, no credit card required. Basic: $10/month or $100/year Standard: $20/month or $200/year - 5 staff Pro: $40/month or $400/year - 10 staff Enterprise: $80/month or $800/year - 30 staff

Starting price: 

$10.00 per month

Free trial: 

Available

Free version: 

Not Available

Dashboard

SimpleSpa Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for SimpleSpa

1 - 5 of 34 Reviews

Jamie

Cosmetics, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

[SENSITIVE CONTENT HIDDEN] and his customer service made me trust SimplSpa

Well, I am a new business owner (February 2020) and have been doing everything the old school way and by myself. My friend, in the business, told me I needed a booking site. I looked into various sites , trying to do my research..when I came across SimpleSpa. I looked into it and started the free trial (as I did on a few other sites). As a new owner, and not super tech savvy, I reached out to a few sites with questions. [SENSITIVE CONTENT HIDDEN] was the first to write me back!!! He was super quick, and extremely informative. From that point on I focused on SimpleSpa (also because the price was affordable and most importantly...worth it). As the week went on I had tons of questions, to which [SENSITIVE CONTENT HIDDEN] was always there to help guide me and solve my concerns. I even called the customer service line the other day and spoke with [SENSITIVE CONTENT HIDDEN] . He was extremely passionate about SimpleSpa! I truly appreciate that! I have been in the customer service industry fro most of my love and I love when someone is passionate about what they do!!! He earned my trust...which is everything!!! I am sure you know this by now, but [SENSITIVE CONTENT HIDDEN] is an asset to your company! Other sites finally reached back out to me, but because of [SENSITIVE CONTENT HIDDEN] outstanding help to always go above and beyond to help me, and his passion...I already enrolled with SimpleSpa for 1 year!!!! Thank you

PROS

At first I was drawn by the fact that it was geared towards those of us in the Beauty/Service industry. I do Permanent Makeup, Eyelash Extensions, Eyelash Lifting, Eyelash and Eyebrow Tinting, and Tattoo Removals. I have various departments that require various forms to be sent out to clients and I love that SimpleSpa not only has that option available, but it is user friendly and had pre-loaded forms!!! AMAZING!!! I love the simplicity of the software, yet it is well developed with so many options and answers to my questions so to speak! It gives me all that I need and more!!!

CONS

The one thing I would love...is the ability to be able to attach images in the Forms section of the software. Other than that...it is PERFECT!

Reason for choosing SimpleSpa

Customer service (definitely #1), forms option, affordability, easy of use, the simplicity- yet depth of information, text options, etc.

Reasons for switching to SimpleSpa

They do not have the ability to have forms added to their site at this time.

Michael

Health, Wellness and Fitness, 1 employee

Used daily for less than 6 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

Great software!

I wanted a cloud-based software that managed appointments, clients, products, and could handle a range of services. It needed to be a POS and provide reports. An important feature to have is digital forms.

PROS

I love the multiple features - appointment book, POS, inventory control, forms, reporting, and options like credit card integration, automatic email reminders, and SMS messaging. Customer service has been incredible!

CONS

I would like a more thorough training feature. I used a similar software and the FAQ shows how to use most functions but I think for someone who hasn't used a software like this, it might be challenging without training.

Reason for choosing SimpleSpa

The main reason was price, SimpleSpa can't be beat. It is available on man platforms. Aesthetic Record is an app for Apple only, so purchasing Apple products to use the app isn't something I want to do, and I cannot add past transactions. Vagaro seemed to fit most of my needs but by the time you add forms and credit card processing, the subscription becomes much more expensive.

Reasons for switching to SimpleSpa

The reason for switching was price; Simple Spa offers so many features at an incredible price. My subscription would increase to $217/month as a single practitioner to keep the features I'm getting with SimpleSpa.

Jim

Alternative Medicine, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed April 2018

Only went through the initial 14 day free trial and all features are great except it's fee based.

PROS

Online booking is sharp and can sell online gift certificates. Client can receive a custom questionnaire to fill out that gets sent back with the appointment. Did not experience tech support but sales will normally get back to you within an hour to four hours. Cloud based software with back up systems in case there is a crash on the main server.

Melina

11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2016

Professional software & Easy to use

I think my title says it all, we are all very happy using this software my choice was first made in our salon a few months ago in Greece and now in Portugal that we opened up I cannot be more happy with this decision. My front desk needed only to know how to use a computer, because SimpleSpa is very easy to use booking was done with no training. And the wonderful part is that I can be anywhere in the world and monitor exactly what is going on in each store, planning on opening more in another country and this software is the software I now recommend for anyone starting their business.

PROS

We made a request for invoicing to be adjusted with something for Greece, and they did it for us with no additional charge. I would get this service in the past with something that would cost more and have probably less features, let alone that now I work solely off my iPad and I have setup my front desk with iPads too accessing the SimpleSpa page so I have reduced the cost of all my hardware

Maria

2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2016

Working like a clock

I am very meticulous with our selections, and our dutch nail bar needed to start sending out reminders both to improve my relation with my growing customers and second to be more productive. I tried a few software like Shedul, Acuity and then SimpleSpa - shedul I read was backed by a company called surge ventures which seems to have stopped doing business and there was no phone support second there was acuity which looked nice at first, but lacked features and was actually harder to use but not awfully hard, I took another swing and also tried out SimpleSpa software and I found everything I needed to run my appointments and most importantly send reminders as Texts and as Emails which they actually get delivered (shedul delivered one out of every 3 and I didn't have a way to check if they had been sent out etc.). Well to make a long story short and my lesson which I want to pass on, is first there is no such thing as free software especially when you want to have something to run your business, second try this software, it is excellent, the customer care people are always helping us (we wanted to embed on our site and they helped us right away), and finally the price was more than reasonable which I don't have to worry about it.

PROS

We can see which SMS messages have been delivered, and is very easy use of booking