About You'reOnTime

You’reOnTime is a cloud-based spa and salon management solution that helps users manage appointments, marketing and sales operations and online bookings.

The solution helps users automate marketing campaigns, email reminders, text message confirmations and follow-up emails. Customers can book appointments from social media pages and mobile websites. Key features include support for walk-in appointments, loyalty and promotions management, business reporting and staff scheduling.

You’reOnTime provides an appointment book that enables users to assign appointments to multiple staff members and create breaks between appointments or classes. The appointment book module provides users with daily, weekly and monthly resource views and highlights b...


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Supported Operating System(s):

Web browser (OS agnostic)

48 Reviews of You'reOnTime

Average User Ratings

Overall

4.83 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(40)

40

4 stars

(8)

8

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 48 results

January 2020

EDUARDO from EDUARDO STYLE

Verified Reviewer

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

January 2020

Efficient tool! Very easy to use.

I love that it is very complete, I consider that one of the most outstanding features is that it provides the possibility of generating a database of our customers, with an added profile which has allowed us to manage offers and promotional packages, in addition to its effective appointment booking system and automatic tracking. Another aspect to highlight is that as a business owner I rent chairs to my staff, where they earn a percentage of sales and services provided to customers, You'reOnTime is one of the few tools available on the market that between its functionality provides the management of rental cabins or chairs ... Last but not least I love the layout of the board and that within the calendar can be distinguished thanks to the different colors used to know the status of the appointment.

Pros

You'reOnTime is an online system very easy to configure, navigate and use, has a very simple but functional design so it does not require learning curve, as its interface is very friendly, in terms of its operation is very complete and robust and provides many flexible and automated functions, which will facilitate the management of your business, from administration, management of employees and customers, inventories and payrolls, such as billing and point of sale (POS) more, all in a package easy to use and affordable.

Cons

I consider it should be done an update and develop Apps that modernize the system, in addition to facilitating integration with other mobile applications such as Whatsapp for the generation of alerts and notifications, to go to the forefront, because emails and SMS, today are not at the forefront.

June 2019

Lauri from Simply Elegant Salon

Company Size: 1 employee

Industry: Cosmetics

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

June 2019

Very Satisfied

I have been very pleased.

Pros

I like that everything I need is easy to access. I like that it is web based so I can sign in on any device. I am in the beauty industry and my clients love that they get text message reminders of their appointments.

Cons

Anything I don't like gets addressed and fixed for my needs immediately.

Reasons for Choosing You'reOnTime

I wanted to be able to contact someone right away for help if I needed to. I liked the reminder feature.

June 2019

Theresa from Hair Dimensions

Company Size: 2-10 employees

Industry: Cosmetics

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

3.0

Functionality

4.0

June 2019

Great Software

Pros

Very straight forward, easy to navigate.

Cons

The speed sometimes is not up to par. Would like more features for sms or email reminders. Or reminders in general on the software for the administrators.

September 2018

Robert from Tranquility Therapy Salon

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

All the functionality that any beauty/hairdressing business could want

The software enables our 5 part time self employed therapist to access their diaries from anywhere, book clients and process bookings and payments whilst allowing management total overview and full financial reporting.

Pros

Simple to use. Easy for staff, easy for management functions. Provides all the functionality that you could need. Website downtime is almost non existent. Support is instant and effective. Friendly helpful staff.

Cons

Difficult to think of anything to dislike

September 2017

Gary from Hair Beauty Now

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2017

Needs higher than 5 stars

Pros

I searched and searched AND SEARCHED and had nearly given up on finding software so good, so complete and at this value for money. It was one of the last I came across after looking at and spending time with up to a dozen other packages. Then I found this and it kept ticking boxes and I was like I can't believe it..... It's got everything !!! And the tech support - unmatched in just about any software I've used (in any genre). I think this is because they are still small(ish) and growing and there is a very active owner developer. But this is super great as the response to requests is so quick and timely and EVERYTHING I've requested to be tweaked or added has been done !!! I can't speak highly enough of this software and it SHOULD DEFINITELY be on your shortlist to trial.

Cons

umm... umm.... nup got nothing. This does it all. When I first started trialling there were a couple of things as I say it didn't have or weren't suited for a large busy salon - but the developer has added these now.