Branch Messenger Software


 

Branch Messenger is a cloud-based employee time and productivity tracking solution designed for businesses managing multiple employee shifts. It offers the ability to track hourly work, view schedules, plan shifts, assign tasks and communicate with employees.

Branch Messenger provides both real-time and future visibility on workforce availability to help managers plan resources and workflows. A mobile self-service app lets employees track daily schedules, message coworkers and swap shifts. Managers can import photos of paper schedules or create digital calendars. Employees receive notifications of new activities or schedule changes, and can submit time off requests or apply for shift changes.

Other features include digital scheduling, geo-fenced location tracking, time clock corrections and paycheck advances. Branch Messenger integrates with the various third-party applications such as Zapier, Box, Salesforce and SAP.

Pricing is per user per month. Support is provided via phone and email.

 

Branch Messenger - Dashboard
 
  • Branch Messenger - Dashboard
    Dashboard
  • Branch Messenger - Mobile view
    Mobile view
  • Branch Messenger - Schedule filter
    Schedule filter
  • Branch Messenger - Activity feed
    Activity feed
Supported Operating System(s):
Web browser (OS agnostic)

598 Reviews of Branch Messenger

 

Start your review of Branch Messenger

Click to start
https://www.softwareadvice.com/scheduling/branch-messenger-review/
Software Advice Reviews (2)
More Reviews (596)

Showing 1-2 of 2

Bob from NBD
Specialty: Maintenance
Number of employees: 1 employee Employees number: 1 employee

July 2018

July 2018

easy peasy

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

easy for almost anyone to use, easy to set notifications, easy to swap schedules, love that I can see my schedule from my phone

Cons

no issues other than I have to upload a picture of my schedule for it to function, but all the other modules are great

Review Source
 
 

Jerry from E. Vaughan Rivers, Inc.
Specialty: Consulting
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Very Good Value

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Posting is very easy for everybody, very steamlined and easy to use. Going back to review is a button away.

Cons

Some limitation to the content being posted, and few bugs, but being fixed really quick. Overall, it is great.

Review Source
 
 
 
Showing 1-20 of 596

Ryan from Northview Christian Church
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

What not to like

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Everything was very organized and couldn’t be better!

Cons

I notice some small areas needed some minior improvement.

Review Source: Capterra
 

Kaelin from Fossil
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Awesome

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Love it!!

Pros

We have a big staff and it’s hard to reach everyone but downloading this app allowed us to post the schedule send emails and keep everyone up to date with what’s going on at the store

Cons

Took me about a week to learn the app fully

Review Source: Capterra
 

Dean from ArchiPro
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Branch Messenger Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Okay

Pros

It's an easy way to message my colleagues

Cons

I don't know too many people out of work who use it.

Review Source: Capterra
 

Tiffany from PBK
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Branch of Excellance

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

It's great

Pros

I like having my schedule available on my phone and in my calendar without much effort.

Cons

I don't really get the first page of the app, what's the purpose? Also, why can't I edit the address of our location? It's not the right address.

Review Source: Capterra
 

Charlene from Comcast
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

REVIEW

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I can easily keep up with my time even when I'm at home.

Cons

There's no least. I've enjoyed the system.

Review Source: Capterra
 

Alex from Carter's | OshKosh B'gosh
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Extremely Effecient

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Branch Messenger has taken my store from a very poorly communicated workplace to an efficient business with virtually no call-outs/no-shows because of the different features offered within the Branch App. I am very happy to be using this.

Pros

Ease of use, ability to offer shifts for coverage, ability to post on a forum for all colleagues to see, the “Heads Up!” Notification 2 hours before scheduled shifts

Cons

Can’t think of a single thing I don’t enjoy.

Review Source: Capterra
 


October 2018

October 2018

Great featyres

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Managing and reminding of shifts is easy and effective through Branch.

Pros

Shift swap is a nice feature to look for someone to take your shift. Schedule alerts are great to remind you two hours ahead of your start time. The chat and schedule features are also great.

Cons

Nothing comes to mind. So far it's proven to be perfectly effective.

Review Source: Capterra
 

BRAD from Playgrounds of Tampa
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Great app with free features

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

We have had a great experience using Branch. Besides the scheduling, it is an awesome tool for communicating with coworkers and pushing out important notices.

Pros

The app easily allows us to schedule our employees and push out communications in a snap.

Cons

It would be cool if this app also had an optional clock in/clock out feature.

Review Source: Capterra
 

Cole from Pizza Hut
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2018

October 2018

Good-most of the time

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It gives you an easy way to connect to co-workers and check when you have to work. It also allows you to easily messenger people to if you need to find someone to cover you for a shift you can’t work.

Cons

A lot of the time when I try to open the app to check my work schedule it sometimes won’t load.

Review Source: Capterra
 

David from Columbia Sussex
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2018

October 2018

Excellent

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

That it tell you when your next shift estarts.

Cons

That you have better communication with your coworkers.

Review Source: Capterra
 

Kelley from Taco Bell
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Branch review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I like that It tells me when my next shift is.

Cons

It tells me when my next shift is when I already know it lol

Review Source: Capterra
 

Blake from Learning
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Makes scheduling a breeze!

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I love how I can upload our work schedule for all employees to view instantly. Prior to Branch, you would have to head in person or ask a coworker what your schedule was. Now you know instantly!

Cons

I wish there was an ability to set what time our shops closes so that the app hours and pay estimate would be more accurate. Also, why do I need to add AM/PM labels now?

Review Source: Capterra
 

Raven from Noodles and Company
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

A good app over all

Pros

It I'd easy to use and works fast to keep intouch with coworkers and our managers

Cons

Nothing really everything works very good.

Review Source: Capterra
 

Roneka from Taco bell
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Manger

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It a good experience and very helpful

Pros

It let you no before your shifts start. I very easy to learn and it a very good thing you dont have to have all your worker call you all the time

Cons

Nothing i like everything about it not a bad software it really good

Review Source: Capterra
 

Melinda from BWW
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Easy

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I like the easy layout and it was easy to learn

Cons

I Haven’t had any complaints about this app

Review Source: Capterra
 

kelsie from kfc
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

kfc branch

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

my overall experience is great ! i love what branch offers

Pros

easy to access my schedule & important things from kfc

Cons

i dont really have a problem with the app.

Review Source: Capterra
 

Melissa from Donatos Pizza
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Love

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great communication with my crew

Pros

Ease of use and good communication with my crew

Cons

To many alerts coming in at once on my phone

Review Source: Capterra
 

Denise from Starbucks
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2018

October 2018

Productivity

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Branch Messenger software really helps automate the overall scheduling and communication between employees.

Cons

At this time scheduling isn't 100% integrated yet.

Review Source: Capterra
 

Melissa from McDonald's
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Manager

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

It is easy to read the schedule

Pros

Everything. It is a awesome app. I have referred a couple of people to it.

Cons

None. I absolutely love the app. It is so easy to use.

Review Source: Capterra
 


October 2018

October 2018

Branch review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

I really like it thus far.

Pros

I love that it can read a schedule and input it into the apps interactive calendar.

Cons

The app is a bit glitchy on Android and will not update as quickly as it does on an iphone.

Review Source: Capterra
 
 
Write a Review