I’m a driver and Humanity is the app we use to clock in and out. It’s quick and simple to do and use and in my industry, time is money.

Very very easy to use. Everything that you need is right there in front of you. You don’t have to navigate thru tons of pages and links to get where you need to go. It’s basic and not over complicated which is what you want on a time clock program. It has never crashed on me.

The ONLY thing that I have to say that’s negative is that sometimes when I clock out, the app will freeze up or lag for a few seconds. After a few seconds it’ll catch up with itself and do what it’s supposed to do.

Before my previous employer implemented this software, it was really hard to track the hours, change shifts or check the amount of PTO available. The features of this software have been designed to assist business daily scheduling and besides the malfunctions, the software has high quality performance.

Humanity is a very user friendly software that allows you to check your schedule, track your hours and check the PTO available balance. My favorite features of this software is the time availability feature, this specific feature allowed me to choose my hours of availability as at that time I was going to school and working at the same time . Also, one features that I used a lot was the request to change shifts and being able to view the manager assigned for my shift. Both of these features smooth the processes at work and allowed me to balance my student and professional life.

Besides the high quality of some features, the features that allows you to check the PTO available balance never showed the correct amount of PTO and it was hard to keep track of it when asking for permission to take time off. While I used the software, there were some malfunction with the scheduling but this ight have been due to the person assigned of schedules in my previous employer.

From a IT standpoint, Humanity is good scheduling app. It has a few issues from time to time, for overall satisfied with the application.

However, their service client is horrible. We have been with Humanity over 5 years now. And we so unsatisfied with the service that we looking at our options. They literally take you for granted as a customer and never get back to you. You have to run after them constantly and hope to get an answer. When they promise to get back to you, they don’t or tell you they sent you an email, which you of course never received. For example, we had a new request regarding a service that they advised on their app (payroll integration). When we went forward with the change, they never got back to us. After multiple follow-ups on our end, they tell us our request is ‘’not a priority for them’’ - for a service THEY advertise. When we complained, they told us they would be getting back to us the following week. That was Nov 2018. We are Jan 2019, and I have let you receive a proper follow-up even after my multiple attempts. The app is not worth the service. I would recommend another one.

GREAT PRODUCT! I would recommend this to anyone who is short on time for scheduling. With text message and email communication, by just posting open shifts the schedule almost gets written by its self!

Mostly, I like the communication within all individuals linked to humanity makes it easy to generate weekly/monthly schedules and find accommodations for call offs. As a scheduler, being able to switch between position view and employee view, enables me to allocate shifts efficiently.

The only "con" i can really say is it does take alittle time to get use to navegating through the site.