About AscendTMS Logistics

AscendTMS is a cloud-based supply chain management (SCM) solution designed for businesses of all sizes. Key features include load management, accounting, finance management, branch management and payment management functionalities within a suite.

The load management functionality of the solution allows users to track supply orders, delivery dates, carriers and distances in the dashboard. Users can also track the financials of their load assignments to find out the most profitable ones. This module also allows users to assign the most profitable carriers and third party logistics service providers to ship their loads.

AscendTMS features load GPS tracking which allows users to track the geographical location of their carriers on a physical map with the ...


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Supported Operating System(s):

Web browser (OS agnostic)

191 Reviews of AscendTMS Logistics

Average User Ratings

Overall

4.84 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(165)

165

4 stars

(21)

21

3 stars

(5)

5

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 191 results

October 2019

Tamara from Krewe Logistics LLC

Verified Reviewer

Company Size: 2-10 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Great TMS

I just started my business a year ago at that time I was looking for the best TMS for a small start up company that would fit my needs and I have found Ascend TMS to fit my needs. Customer servie rep was very helpful assisting me with setting up branches.

Pros

Ascend is very user friendly and cost effective

Cons

The shipper directory could use an update

Reasons for Choosing AscendTMS Logistics

Ascend is more cost effective

Response from InMotion Global Inc.

Replied October 2019

Thanks for the AMAZING review, Tamara. You ROCK!!! The AscendTMS Team

January 2020

Katherine from Peak Logistics Inc

Verified Reviewer

Company Size: 2-10 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Best choice!!

We started our brokerage in February 2019 -- and as we were growing, we needed a TMS system, excel spreadsheets were just not cutting it. We were able to really increase our capacity and use our time more wisely!

Pros

I love its customizability and their customer service! We were able to structure the load board how we wanted it. Also, they are really great about listening to their clients. I've had some suggestions that I provided them and they actually implemented them! It's great to see a company actually give you what you are looking for in a program. I know they have a lot in the works and I look forward to growing with them! Also -- with them being partnered with TriumphPay - it was been a lifesaver and timesaver for us. and the price is really great - as a start up -- it's a little tight with revenue and expenses. I really appreciate that as well.

Cons

I'm great! I really have nothing to complain about. Only thing that would be great to have is the bill payment communication to Quickbooks. But that is super minor.

Reasons for Choosing AscendTMS Logistics

I liked their loadboard look and feel, partnership with Triumphpay, Fourkites, and the load boards, and other companies. I love that they were explaining their future updates such as the customer portal. And the price was huge because there are 3 of us. And [SENSITIVE CONTENT HIDDEN] -- our go to guy --- we just clicked really well. I really appreciated his customer service!

Response from InMotion Global

Replied January 2020

Katherine - what an amazing review. THANK YOU SO MUCH. I will let our entire team know about your kind words. The AscendTMS Team

May 2020

Joseph from L6 Transport Inc.

Verified Reviewer

Company Size: 11-50 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Great Support

Has been great and support is always there to help us through questions and problems.

Pros

You can jump into and start using! No demo, 3 month setup, no contract pay by user not fleet size

Cons

While the software is one size fits all there enough customization and work around to get the job done. My back office reports that they would like better settlements.

Reasons for Choosing AscendTMS Logistics

Ease of entry and better pricing for our needs.

Response from InMotion Global

Replied May 2020

What an AMAZING review, Joseph. Thank you so much!!! The AscendTMS team.

February 2018

Daniel from Naked Lady Trucking LLC

Verified Reviewer

Company Size: 2-10 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

February 2018

Feature-rich, but somewhat clunky and time-consuming.

Since the software integrates with other offerings, I ended up signing up with Triumph Business Capital for factoring (because they were integrated) and Triumph has been great.

Pros

Ascend tries to be many things, with a host of integrations from DAT load board to Triumph Business Capital for factoring. There is a lot going on and for the most part, the software does its job. The address auto-populate feature is very helpful when entering new addresses. That is sort of where the positives stop for me.

Cons

There are simply too many steps to go through to enter and dispatch a single load. Instead of having everything on one screen to be entered quickly, you have to fill out one screen, click to go to the next screen, click to go to the next screen, all for one load. It simply took me too much time. I ended up switching over to Trucking Office (I am a smaller operation) and the difference in time spent dispatching was very noticeable. All in all, it was not bad software, just did not work out for me. There are also minor glitches with the formatting of the website interface that bugged me, like text running outside of a box, just little aesthetic touches that were distracting.

Response from AscendTMS

Replied February 2018

HI Daniel, it looks like you just had a BASIC subscription to AscendTMS and so you didn't get "all the goodies" you needed. If you want all the bells and whistles in AscendTMS you need to upgrade to the PREMIUM subscription for just $49. Once you get a PREMIUM subscription - you will see that ALL of your needs will be met, from driver payroll and full accounting to IFTA reports and load tracking etc. Thanks for the review.

April 2020

Anne from Clear Connect Logistics

Verified Reviewer

Company Size: 2-10 employees

Industry: Logistics and Supply Chain

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Ascend Review

Overall myself and my company have had a very positive experience with the software.

Pros

The software is extremely user friendly and I love that it is web based!

Cons

There really isn't anything I would change at this time

Reasons for Choosing AscendTMS Logistics

After leaving my family company to open my own company i took a class alongside my brother and business partner through International Freight Institute and[SENSITIVE CONTENT HIDDEN] recommend using this software. She was a trusted teacher and we had no reason to doubt that her suggestion on this software would be misleading and we have been very happy with implementing it into our work. A great tool to have!

Response from InMotion Global

Replied April 2020

Wow ..thanks, Anne. What an AMAZING review of AscendTMS. You are amazing, too! The AscendTMS family.