Concord Contract Management Software

4.41 / 5 (81)

About Concord Contract Management


Concord is an online contract management solution designed to help companies create new contracts and keep track of existing contracts.

It allows businesses to automate contract management and e-signature processes and is suitable for all types of businesses and industries, ranging from freelancers to multinational corporations.

Concord is designed to manage contract authoring, track approvals, enforce workflows and audit contracts. Users can edit contracts directly through an online interface and legally bind contracts with the system's e-signature functionality.

Concord's workflow management feature helps track multi-step contract approvals and permissions, allowing businesses to make their approvals process all-electronic.

Concord provides integration with various cloud storage platforms, including Salesforce, Google Drive, Box and Dropbox, offering unlimited contract storage in the cloud to the users.

Other features include customizable templates, deadline alerts, change tracking, document versioning, sending bulk notifications and LDAP integration, among others.



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Supported Operating System(s):

Windows 7, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

81 Reviews of Concord Contract Management

Average User Ratings

Overall

4.41 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(45)

4 stars

(28)

3 stars

(6)

2 stars

(0)

1 stars

(2)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 81 reviews

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February 2019

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

February 2019

Bring Concord aboard!

Pros

I honestly can’t imagine life without Concord. I now have several thousand contracts at my fingertips, all easily accessible with a few keystrokes. We compared several contract management platforms and Concord was the clear choice. I would say this to other in-house attorneys: the longer you wait to get Concord, the harder you’ll be kicking yourself when you see how much more efficient and productive it makes your legal department!

Cons

I wish I didn't wait so long to make Concord an essential tool in my daily practice!

October 2016

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2016

Great & Easy to Use Product

My company struggled to find a contract management product that didn't cost thousands of dollars. Concord very nicely meets that criteria and comes with wonderful features. We unfortunately don't utilize all of the features available, but the repository and the reminders are extremely helpful. I also love being able to add comments as notes to myself when I check back in on a contract at some point. Another plus for Concord is the search feature. When dealing with hundreds of contracts sometimes I cannot remember all the names of each vendor. You can add "tags" to your contracts and can search for tags very easily. This makes the process of searching and finding a contract very easy. The ability to have reminders sent to yourself so far in the future is wonderful. I never have to worry about missing a deadline as long as my contracts are uploaded in Concord. Great product that we will continue to use!

August 2016

Andrew from 2pifi

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

August 2016

Concord Review

The software has helped us to reduce the number of errors and the time to draw up a contract. I wish we could automate all of our processes like we have for contract management with Concord!

Pros

The templates with predefined fields to be filled out work great.

Cons

Some formatting issues. Can't print documents from internet explorer without having a very tiny font size (I know it's not your issue but I don't care to explain that to our clients). One other problem is that a contract has to be shared via email before it can be printed and manually executed. I would also like to be able to upload an executed physical copy of an agreement to existing document that is in negotiation (instead of voiding it and uploading it separately).

February 2019

Adam from WALTERS SERVICES INC

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2019

Good Product Overall

Overall, I really like the software and I would recommend it to companies who need an easy and efficient way to get their contracts signed by their customers without the headache of using actual paper.

Pros

I appreciate the organization features of this software. It allows you to create templates for various contracts which you can save for multiple uses between multiple customers. It makes signing, organizing, and saving contracts quick and painless.

Cons

It can take a bit to get used to the overall formatting of the software. Overall, it is easy to maneuver through but it does benefit if you are a bit tech savvy.

September 2016

Anonymous

Verified Reviewer

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2016

Terrific! Great value, and great features

So far, this product has been amazing! We needed a way to stay on top of deadlines for renewals and terminations, and found the perfect solution. Being able to set reminders has helped stay on top of these important dates. Another great aspect of the software would be the ability to add Tags to each contract. This enables us to sort and determine how many contracts, and what contracts different areas are currently using.

Pros

Ease of Use
Email Notifications
Value for Money

Cons

There is nothing I would recommend changing

November 2016

Eric from Parley

Company Size: 2-10 employees

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2016

Bootstrap to Growth

I'm a fan of ease of use, as a long time SaaS user a product needs to be easy to use right away and i want to be able to get to work quickly. Concord has built just that . When needing to get a contract out quickly and struggling with making the contract sound "legal" enough Concord delivers. Concord has helped me take a 1 man PR agency to a 10 person Agency in 6 months.

Pros

Ease of use, easy to roll out to the team as we grow and we don't need to hold hands to get contracts out

Cons

None, the customer service is second to none

November 2017

Candice from Right Now Media

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

November 2017

User friendly with good functionality

Ease of use and one location to track contract negotiations and records.

Pros

The ability to negotiate and sign contracts online. Managing all aspects of the contracts online and quick access to the software. Have not had any programming issues delaying productivity.

Cons

The need to customize many necessary features specific to our industry. Would like to see more features added that address accounting needs and track comments within the same screen.

February 2019

Jacob from StackPath

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

February 2019

Great for SMB

Pros

It's incredibly easy for us to manage our vendor and independent contractor agreements. Our favorite and most used feature is the automated templates, allowing us to save hours a month in paperwork for all of our independent contractors.

They're also incredibly simple, which, for us is a huge plus.

Cons

- We have over a dozen entities and we wish that we could manage users in one panel, then giving them inherited/overridden permissions by the entity, instead of each and every entity one-by-one.
- The analytics piece is bare bones and could use some TLC.

October 2017

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

October 2017

Streamlined our agreements process

We moved from doing all contracts on paper to being 100% digital. It's streamlined our whole contract process incredibly and made it much more organized & efficient.

Pros

It's very easy to track contracts throughout the writing, negotiation, signing, & execution process. The on-boarding process was made very easy, thanks to our Account Manager who walked us through that process and went the extra mile to make sure it was setup perfectly for our needs.

Cons

I wish there were more robust reporting features- such as summarizing financial clauses by month/year and some way to mark them as paid or unpaid. That would be an invaluable tool for our finance/accounting department.

October 2017

Kasie from Victor

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

October 2017

Overall very easy to use & useful. I like that they are constantly improving & adding new features.

Pros

Easy to use and navigate, functional, easy to keep categories organized. Easy to make edits and updates. The Concord team is responsive.

Cons

I wish that there was the option to stack folders. The tags are useful, but ideally I'd like to be able to store contracts in folders AND with tags.

September 2016

Vishal from First and Franklin LLC

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

September 2016

Great contract management system

After researching all of the major e-contracting products in the market, we concluded that Concord offered the most functionality for the price. In particular, we were seeking a product that allowed us to customize workflows and set up approvals before a contract is sent out. Surprisingly, we were unable to find another system that could do that.

Pros

Ability to customize work flows.

Cons

There is no mobile app and the signature function does not seem to work on mobile phone browsers.

September 2016

Casey from Linden Row Inn

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

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