Coupa Expense has been a great software for our company to manage the spent smartly with a full proof apprval process. It has brought more transparency and accountability among the team members. As an organisation, we really appreciate this platform and would like to suggest others to use this application in their business.

Coupa Expense is easy to use. The following features are most amazing to me - 1. Requisition and PO management. 2. Approval DoA/flow chart is very easy to assign. 3. Reimbursement process is simple. 4. Multiple currency is available. 5. Full spent analysis report feature.

Coupa Expense is one of the best expense management softwares and I personally do not see any improvement area for this software.

Overall, Coupa software is a great solution for companies looking to improve their expense management. It offers many benefits, including simplified expense management, process automation, detailed expense analysis, and integration with other business tools. It can help businesses save time, reduce errors, and make more informed decisions.However, there are also downsides to consider, such as high cost, learning curve for new users, limited customization, and limited customer support in some regions. These factors can make Coupa less accessible for small businesses or those with specific needs.Ultimately, Coupa is a solid choice for businesses looking to improve their expense management and have the resources to invest in premium software. However, it is important to weigh the pros and cons before making a purchase decision and consider specific business needs to ensure Coupa is the most appropriate solution for them.

Coupa is a very effective expense management software that offers many benefits for businesses. Here are some of Coupa's highlights:Simplified Expense Management: Coupa offers a complete solution for managing business expenses, from purchase requisition approval to invoicing and payment. It is easy to use for employees and provides a pleasant user experience.Process Automation: Coupa software automates many tasks, saving time and reducing errors. Workflows can be customized to meet business needs, and notifications are sent in real time to enable rapid decision making.Spend Analysis: Coupa provides detailed analyzes of company spend, allowing managers to better understand costs and make more informed decisions. Reports are easily accessible and can be customized to suit business needs.Integration with other tools: Coupa can be integrated with other business tools such as ERP systems and e-commerce platforms. This allows closer collaboration between the different departments of the company and better visibility on expenses.Overall, Coupa is a great choice for companies looking to simplify their expense management, automate processes, and gain better cost visibility. The software is easy to use, offers detailed analytics and can be integrated with other business tools.

Although Coupa has many advantages for businesses, there are also some disadvantages that should be considered. Here are some of the negative points of Coupa:High cost: Coupa is quite an expensive piece of software, which may make it inaccessible for small businesses or low-budget businesses. Costs may also increase if additional functionality is required.Learning Time: Although Coupa is user-friendly and easy to use, there can be a learning curve for new users. It may take some time to get familiar with the features and workflows.Limited Customization: Although Coupa offers basic customization of workflows, it may be limited in some cases. Businesses with specific needs may find that Coupa does not meet all of their requirements.Limited Customer Support: Coupa's customer support may be limited in certain regions or for certain languages, which may make it difficult to obtain timely assistance. Their support can also be expensive and not meet all expectations.In summary, Coupa is an effective expense management software, but it can be expensive and present a learning curve for new users. It may also be limited in terms of customization and customer support. However, if the business needs a comprehensive and easy-to-use expense management solution, Coupa can be a good choice.

Absolutely nothing. The software is the least institutive, user friendly I have ever used.

Regardless of whether I am using expenses, requisitions or invoices, I have never been able to submit or save anything without having to get the finance team to perform magic in the background. The end user typically gets an error message "Please fix the errors below", but there are never any highlighted fields or errors displayed.

Coupa enables you to identify new markets to market or buy products, as well as enables you to find the best prices and many good offers.

Coupa is the greatest procurement solution I've seen so far. I like that it automatically links with numerous global sellers, ensuring flexible purchase order automation, invoice matching, and tracking. Simply enter into the sellers site to monitor the status of their purchase orders and invoices, and track their progress to final payment and customer receipt of monies. Coup also prepares new suppliers, so suppliers submit the necessary information for payment and integration into buyer systems. Coup has helped keep track of deals from start to finish by ensuring payment for sellers and meeting all delivery deadlines for both sides. Coup offers a fantastic user platform with a distinctive visual design and various filters to help you locate what you need quickly and effortlessly.

Not a lot of annoying things, you just need both sides of the transaction to be aware of how to download documents and work the platform as required, and this becomes easily possible with the completion of sufficient training on the correct use.

Overall experience is positive considering the time it saves and power it gives to its users .

Coupa speed is excellent and its is easy to use, whenever nee features are launched they are also easy to deploy and integration was smooth

Sometimes it hangs and does not respond but it happens rarely

This system works well and eliminates a lot of manual entry on the AP department.

You can make it as formal or informal as you want. billing off of a PO is very simple

sometimes the servers speed is an issue. it can take up to several minutes to process a single record.

I am happy with using Coupa expense

The user interface is good and it allows real time tracking of your transactions.

The one downside i have is the lack to customize your view or dashboard.

It is easy to learn and use! The process for updating and communicating about various transactions is so much simpler than it used to be. It's saved us time by keeping communication between our users and approvers streamlined. The fact that I can just hit "reply" to an email asking me to adjust some coding on a receipt has kept me from digging around in my company directory, figuring out who to call with a question, and getting redirected often. So much faster.

It can be a little slow to load and the mobile version has often had issues uploading receipt images or giving me access to all the coding breakdowns I need.

The Simplicity of entering items to be approved. The different areas are very self explanatory and it is easy to navigate through.

Repetitiveness of entering information or submitting something. After entering all the information on one page it makes you re-approve on the next page. When adding another line to the items in cart, it makes you completely re-enter all information which is frustrating when the items are linked but may just be different in price.

Looks nice, after initial configuration quite easy to use when you repeat actions

Hard to do new things, not intuitive, sometimes you can't do something but UX doesn't tell you why

With Coupa invoicing, your Account payables can handle less paper, reduce errors and decrease the invoice processing times drastically.With Coupa Invoicing, electronic invoices flow into the system from the suppliers, are automatically matched to a PO or contract (two-way or three-way matching), channeled for approval, and then routed for payment. The entire automated invoicing process is electronic for 100% accuracy. With Coupa invoicing one can Strengthen supplier relationships, use resources more effectively, capture early payment discounts, increase compliance, and reduce business risk. Suppliers will love Coupa, because they can monitor the status of their invoice online via a self service portal. There are multiple ways invoices will be processed in Coupa invoicing Viz via supplier portal, Emailed invoices to Accounts Payables etc. Coupa invoicing has automated invoice matching and tolerances capability, supplier actionable notifications, mobile friendly app.

Coupa cannot handle accounting. It needs to be integrated with an accounting software or Enterprise Resource Planning tool.

We have used Coupa Accounting for a number of years, and just purchased Coupa Expense. Really excited about: - Mileage capture (save a lot of time) - Receipt parsing (e.g. we don't have to type in expenses--line items pulled from the receipt) - Mobile submission of expenses - Embedding tutorial videos for new users directly into the interface - Level of partnership and support to implement successfully

Too soon to tell, as we have not yet gone live. Based on our previous experience with Coupa AP and our current experience thus far, I have high expectations for the project.

1. Can be configured in almost any way a business needs. 2. Approval chains can be as simple or complex as you need them. 3. Administration can be managed by accounting team. 4. Integration with Google maps for mileage records. 5. Super easy for users to adopt

1. Implementation can be painful depending on which route you go. Coupa may direct you to a third party they partner with and you may be stuck we super strict deadlines and change orders if you aren't able to stick to them.

mobile app, automatic mileage calculations, streamlined approvals, inbuilt analytics

Coupa makes reimbersement of employee expenses a breeze. Credit card Transactions can be automatically loaded.Coupa expenses Mobile app comes with voice capture capability. The expenses approval workflows are streamlined. Expenses policies can be changed easily. Based on the expenses history and other industry data, coupa flags each expense on a frugal meter thus encouraging employee to spend less.

Coupa needs to be integrated with ERP for accounting and payments. Sometimes this is a pain as there can be integration issues.

Our company was stuck in an antiquated paper-based system of tracking indirect spend. Originally it was fine, as managers were able to keep up with their approving responsibilities. As time went on and the company grew, managers backed off of this responsibility and invoices were coming in without any purchase orders, let alone signed ones. Time for a change. I researched many indirect spend, procure-to-pay software systems until we decided on Coupa. We are very happy with the program. Not only does it put the responsibilities back on the requestors and the approvers, we have opened up more time for our Accounts Payable Clerk to handle other meaningful tasks.

Ease of use; supplier portal

Currently the phone application does not allow a user to create a requisition

Being able to Purchase and pay out of one system. Instead of using two systems that don't talk to each other.

The Customer Support has been wonderful so far. They always get answers right back to you and walk us through suggested options to try. Every time we have any kind of question they know the answer right away. There is never a wait time.

It hasn't been the most intuitive. Hence, why we use the Customer Support so often. I wish it was a little more user friendly.

Helps link employees with the financial department when processing invoices.

It's not very intuitive to use and can be quite difficult to understand what to enter if you're only an occasional user.

It is easy to search for previously entered invoices using our invoice number. It shows the status of an invoice

If an invoice is disputed, it is hard to delete it. We have also submitted invoices for approval and the approver never received.

I love the wallet feature used to attach receipts to purchases, and the app makes approving expense reports so easy!

As with any new product, the setup and end user training can be very time consuming. I also dislike the per-diem function and hope to see improvements with the functionality.

TripScanner has been an excellent way for me to help manage my company's travel expenses and policies. I've been using TripScanner for a few months and am impressed by the comprehensive reporting and ease of use. I previously had some issues with high travel costs caused by employees not adhering to our policies, but now I receive real time alerts if they go out of policy and can correct the situation immediately. Also with the Low-Price Scanner feature we have been able to spot deals and save money on hotels.

Quick and easy to setup. Real time reporting. Very easy for my employees to use.

I ONLY GIVE IT A "1" BECAUSE "0" IS NOT AN AVAILABLE OPTION.

NONE! LITERALLY; THERE IS ABSOLUTELY NOT A SINGLE FEATURE TO POINT TO AND SAY THAT IS EVEN ACCEPTABLE.

CLUNKY, CUMBERSOME BEYOND ANYTHING IN THIS CATEGORY I HAVE ENCOUNTERED IN 30 YEARS. PASSWORD FAILS EVERY SINGLE TIME, HAVE TO RESET FOR EVERY LOGIN, THEN IMMEDIATELY FAILS ON FIRST ATTEMPT FOR EXCESSIVE FAILED ATTEMPTS!!!!!

Overall Coupa is user friendly and easy to sue. Their customer service is easy to deal with.

As a user, Coupa is a good software. We are able to track invoices and process payments as needed with ease. It does what you need it to do for filing and submitting expenses. Payment procedures are easy to use. The software has a mobile app is also great to have on the road.

There is not much negativity with Coupa. However, there can be server speed issues. The mobile app can tend to be also slow but it is doable.

Expense reports that used to take hours to complete can now be done in less than half the time.

Long gone are the days where you have to keep track of all your receipts, and then fax them all in to be reimbursed. Coupa lets you easily snap a picture of the receipt, and include all details needed to be reimbursed.

Nothing. Coupa has answered all of our needs for expense management. Being able to access reports via mobile app and desktop PC is very helpful as well.

Submitting personal expense reports is all I use it for right now

In the past I had always worked for small companies that had very outdated methods of expense reporting. But I have recently been user this to submit expenses and have found it very easy to use without ever having touched it. It walks you through step by step and is very user friendly.

Nothing so far, I wonder if there is a way to alert an approver that they need to approve something every few days.

Worth the money for the amount of time and energy that this system saves any small to medium sized organization.

Very helpful in small dynamic start-up environment. Alleviates headaches of ordering, receiving, and AP. Scientists can concentrate on their labwork instead of worrying about whether something has been ordered. Easy to use. Customer Service is quick and helpful.

System could be more customizable