MercuryGate Software

3.40 / 5 (5)

Our advisors have recommended this product 2 times in the last 30 days

About MercuryGate


MercuryGate is a transportation and supply chain management system (SCM) suitable for businesses of any size in a variety of industries. It can be deployed as either a cloud-based or on-premise solution. It offers support for all carrier modes including parcel, LTL, TL, rail, air, ocean and intermodal.

MercuryGate is a multimodal, multi-leg solution for planning, optimizing, executing and financially managing shipments. It also supports all types of freight management business models including buy/sell, management fee, gain-share and more. Global users can access information using localized terms, languages, currencies and units of measure according to their geography and requirements.

MercuryGate offers an online customer portal which enables customers to access necessary information, create their own quotes and track progress. The solution is available for purchase through subscription pricing or a perpetual license.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

5 Reviews of MercuryGate

Average User Ratings

Overall

3.40 / 5 stars

Ease-of-use

2.5

Value for money

3.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(0)

4 stars

(2)

3 stars

(3)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-5 of 5 reviews

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April 2018

Jordan from Dupre Logistics

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

April 2018

Robust TMS for various types of loads, but has a bit of a learning curve.

Pros

-You can work with the vendor to have the software customized to your specifications.
-Can integrate with other corporate systems.

Cons

-The options are limitless....very hard to find standardization if you want to manage on premises.
-The interface isn't very user friendly to begin with. Some tasks can be hidden and skipped by inexperienced users.
-Requires an experienced engineer to implement, and can have lingering effects if done incorrectly.
-Support is needed frequently, and is not cheap.
-New interface is slow to produce search results.

March 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

March 2018

This TMS has the tools to quote, book, manage and invoice shipments, however is not friendly user.

Pros

What I like the most about this TMS is that when you already learn how to use it, it has all the tools available for you to update your load, to create a new one, to set up customers, get documentation need it when moving a shipment, verify claims and provide invoices.

Cons

The way it looks is not friendly for new users. You have to look for the options you want to use and sometimes there are several steps that need to be follow when you want to complete a simple action.

December 2018

Jennifer from DGL Group

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

2.0

Functionality

4.0

December 2018

Too much information required

Pros

This is a very powerful program. There is a lot of information and customization possible and it is widely used by retailers. Most 3PL are familiar with it.

Cons

it's difficult to sort through what's needed and what's not, in order to route

December 2017

Joshua from TransPower

Company Size: 51-200 employees

Review Source


Ease-of-use

2.0

Functionality

4.0

December 2017

Simplified Mobile access Fleet Management for High Tech Trucks

Pros

Robust, and lost of customizable options. Able to handle very large Fleets. Integration with other corporate systems

Cons

Needs an engineer to configure. Very expense to purchase, operate and especially to customize / adapt

December 2016

Beau from Whitfield Holdings

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

December 2016

Good TMS but complex

Great TMS for larger companies but it is difficult to use and hard to train new users on. The software is very complex.