About NOVA by Aurora Software

NOVA by Aurora Software is a cloud-based and on-premise transport management solution for small, midsize and large businesses. It is designed for carriers that specialize in truckload, LTL, intermodal, air freight, warehousing or depot operations. Primary features include accounts payables, accounts receivables, auto ranking, billing, document imaging, sales management, dispatch communication and reporting.

Other features include shipment quoting, color coding shipments, route mapping, customer web tracking and customer invoicing. NOVA has built-in modules for tracking vehicle maintenance and fuel and mileage. Summary reports are matched up with individual requirements by state and the system also provides important information about driver and vehicle perfor...


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Supported Operating System(s):

Windows 7, Mac OS, Windows 8

29 Reviews of NOVA by Aurora Software

Average User Ratings

Overall

4.69 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(21)

21

4 stars

(7)

7

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 29 results

March 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2019

Aurora Software

They are terrific to work with, very friendly and helpful. They have always been able to solve any problem I've had quickly and efficiently. Great people!

Pros

It is very robust and functional. The billing process follows closely with the structure of the transaction source documents making the process more reliable and trainable.

Cons

A few of the older, less utilized modules and functions need upgraded.

October 2019

Tawnia from Supply Chain Services

Verified Reviewer

Company Size: 2-10 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

October 2019

Aurora Software

The people have been great to work with. They have guided us along the process of building our customized software needed to operate our business model.

Pros

That it could be customized to fit our industry needs.

Cons

The change over from our old software to the new software was a bit challenging as a user. Also we are not extremely compatible with Quick Books and it currently forces us to re-enter a lot of information.

May 2020

Shana from Screamin Eagle Trucking INC

Verified Reviewer

Company Size: 11-50 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

impeccable customer service

huge thank you to this team! We really appreciate the kindness and efforts we constantly receive from you all!

Pros

This program is EXTREMELY easy to use and the integration process was simple!

Cons

Anytime I find something that doesn't work for me, this team of professionals goes ABOVE and BEYOND to correct it where at all possible.

Reasons for Choosing NOVA by Aurora Software

We did a "test run" run with 3 other companies but none compared to Aurora with the options available for the price, other customer service teams were robotic, and their features were somewhat limited. [SENSITIVE CONTENT HIDDEN] sold this product to us on his customer service skills and willingness to help us through a difficult time business wise. The program nor their team has not let us down in any way since day one! their response time is immediate and that is hard to find in this industry!

November 2019

SUSAN from Phoenix Systems International, Inc.

Verified Reviewer

Company Size: 11-50 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Customer support

5.0

Functionality

3.0

November 2019

Many Transportation Requirements Not Featured

Pros

The professionalism of the support team. Always cordial and a sincere desire to help.

Cons

The software does not alert you when a driver has an upcoming expiration; cdl, medical certificate, annual review. The maintenance section does not have any alerts for upcoming service, annual inspections, tag renewal. Also, the maintenance section has very limited search capabilities. It will not let you search by VIN #'s or by Tag #'s. This is a huge disadvantage.

March 2020

Bryant from Pulse Transportation

Verified Reviewer

Company Size: 51-200 employees

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2020

Great Software

The Aurora Nova Software system is a great tool for those in the trucking industry. But even better than the software is the great group of people at Aurora. They are always pleasant to deal with. They work hard at making sure they understand what your software needs are, and provide solutions within their software system. Thanks Aurora team for your great support over the years.

Pros

Drag and Drop capabilities, EDI, customizable layout.

Cons

Can be a little slow at processing/carrying out commands at times.