--- title: "ProcurementExpress.com Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of ProcurementExpress.com. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ProcurementExpress.com is a good fit for you!" source_url: "https://www.softwareadvice.com/za/scm/rubberstamp-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Procurement Software](https://www.softwareadvice.com/scm/procurement-software-comparison/) / [ProcurementExpress.com](https://www.softwareadvice.com/rfp/rubberstamp-profile/) / ProcurementExpress.com Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/rfp/rubberstamp-profile/) Reviews [Alternatives](https://www.softwareadvice.com/rfp/rubberstamp-profile/alternatives/) # ProcurementExpress.com User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 423 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.7/5 - Value for money: 4.6/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 293 reviews (69%) - 4 stars: 121 reviews (29%) - 3 stars: 9 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Additionally, the ability to generate detailed reports supports better financial planning and informed decision-making, making it a valuable tool for streamlining procurement processes. - The platform reduces the risk of late payments or missed invoices and simplifies the approval process, cutting down on time spent on back-and-forth emails. - It provide an online job opportunities for peoples of different country without distinction.it is recent secure plat form ### Most mentioned cons - the customized report function require improvement as the current version has limited ability generate specific reports. - The inability for us to make changes, we have to reach tech support. - Sometimes the program runs slow making it hard to work fast. ## ProcurementExpress.com customer reviews Showing reviews 1-25 of 423 (page 1). ### Brilliant, friendly, helpful - Overall rating: 5/5 - Reviewer: Blanche P. - Verified reviewer: Yes - Industry: Veterinary - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered Friendly helpful perfect staff! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use Multi site Approval on the go Easy to set up #### Cons Integration to accounting software expensive and cumbersome. #### Reasons for choosing ProcurementExpress.com Multi site, ease of approval --- ### Best in this space - 2 years on! - Overall rating: 5/5 - Reviewer: Alex E. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We've used Procurement Express for almost two years and in my decades of experience, I have never found a better solution for purchase requests, POs, and service in this space. The adoption has been incredible as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very easy to use and the customer service going forward has just been incredible. #### Cons Setting it up took a little longer than expected but once I did, my team and I were able to make changes on the fly to make it suitable for our evolving needs. #### Reasons for choosing ProcurementExpress.com The PEX team was just the most professional and helpful of all the companies. Plus their software looked the best suited for our user base. #### Vendor response Thank you Alex for you kind words. You've been a fantastic customer and we are really happy to continue to serve your needs as best as we can. Replied September 2024 --- ### Procurement Express changed my Life - Overall rating: 5/5 - Reviewer: Delia R. - Verified reviewer: Yes - Industry: Government Relations - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered This is a super system and an excellent reference tool to search for older PO's or suppliers. Would highly recommend #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Software is easy to use and has many functions that make working smart! #### Cons Sometimes the amount changes if you do not fill in the details in order ie don't fill in the amount before reason for PO --- ### Super excited about this product - Overall rating: 5/5 - Reviewer: Candace S. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered Set up and implementation has progressed nicely with hands on training from Procurement Express. Customer service is easier to talk to than any software company I've dealt with. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Being able to customize the software to capture the information that is important to us, has been a gamechanger. Everything about this software has been easy, customer service is great and friendly and the price point is well worth it for the value. Highly recommend for any business looking to track and streamline spending. #### Cons So far... I've found no cons.... The software is user friendly #### Reasons for choosing ProcurementExpress.com Customization and available features not present in the alternative products --- ### A excellent program - Overall rating: 5/5 - Reviewer: Charles C. - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall this is an amazing tool and an awesome addition to our company. The live customer support is fantastic they are extremely helpful and knowledgeable and they respond very quickly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use it’s very easy to navigate and the live customer service is amazing I give this company a 10/10 stars. #### Cons So far nothing has been bad I really don’t have any negative thoughts. #### Reasons for choosing ProcurementExpress.com They presented their own plan and we liked what they were offering us and we decided to go with Procurement Express. It was by far the best decision we have ever made. #### Vendor response Thank you so much for your review. It's so nice to see that our support guys are doing a great job for you. Best Richard Replied September 2024 --- ### Reflections Review - Overall rating: 5/5 - Reviewer: Luke H. - Verified reviewer: Yes - Industry: Printing - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use in all aspects. Provides great accountability. #### Cons Nothing! We are completely happy and satisfied with the product #### Reasons for choosing ProcurementExpress.com Had a great demo and seemed like best fit for our business #### Vendor response Thank you, Luke. It's a joy to reply to this great review. Very helpful. Replied January 2020 --- ### Easy to use and great value for money. - Overall rating: 4/5 - Reviewer: Gonzo H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Feature set more than enough, customer service and price. #### Cons Could do with more customisation of fields and settings. #### Reasons for choosing ProcurementExpress.com Price and set-up. The hurdle to start using Procurement Express is way lower than it's competitors. #### Vendor response Thanks for the very helpful review, Gonzo. We'll reach out to you about the customisation functionality you're looking for. Replied August 2019 --- ### Easier Process Using Procurement Express - Overall rating: 5/5 - Reviewer: Amy H. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. For the last few months, procurement has been a life-changing process for my reimbursement of mileage. I like using procurement, and I would recommend it to other companies. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's a much easier and faster process. The way you upload your documents makes the process smoother. #### Cons Initially, when I didn't understand it, the supplier list was for me. I didn't understand what to put in the box. --- ### Review from SIA TILTS - Overall rating: 5/5 - Reviewer: SERGIY S. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I would say that so far - so good, it is well-thought and neatly made program. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease-of-use, quality of support, mobile app #### Cons Reasoning for information on the dashboard seems a bit odd --- ### Be in control of all payments to your suppliers with ProcurementExpress.com - Overall rating: 4/5 - Reviewer: Sebuguzi W. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered My overall experience has been the best with procurementExpress.com and encourage every organization be it small or big in Africa to join. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Procurement Express has helped our organisation to process payments with suppliers easier and we have been able to monitor all processes #### Cons The staff needed training for them to be able to use the system comfortably. --- ### Great Purchase Order Tool - Overall rating: 5/5 - Reviewer: Wendy W. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered From set up to live usage, we have full support from the team almost 24/7. Most important, team are very helpful and listening to the customer needs and providing excellent service and support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is extremely user friendly and easy to use. #### Cons I think it would be the team is very far away, and I cannot send them an appreciation fresh coffee and donuts --- ### Procurement Express- You wont look back ! - Overall rating: 5/5 - Reviewer: Terri D. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fast , Efficient , User Friendly , Excellent ! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Procurement Express is excellent , it can be built to your needs which is a bonus and the extras that is added really helps like the scanning of documents for saving time when processing PO'S and adding Invoices , I purchased PE for my company who never had a Purchasing tool ,all staff love it and it is so easy to use .Excellent Customer Service which is truly second to none . Integrate with your Invoicing system this will save time in your accounts department too. #### Cons I truly do not have any dis likes regarding this Purchasing tool none that i can remember anyway ! #### Vendor response Thank you so much for the fantastic review. Replied September 2024 --- ### Easy to use system - Overall rating: 4/5 - Reviewer: Ben F. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's a good system. I prefer it to systems that I've used in the past from more well known providers. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's easy to navigate. Raising purchase orders and submitting them for approval is simple. The scan feature allowing you to scan a quote to generate a purchase order is excellent, and saves time but needs some refinement. #### Cons The scan function needs some refinement. --- ### Customizable Purchasing Software for Any Size Business - Overall rating: 4/5 - Reviewer: Kevin M. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use, and set up. It can be tailored to most industries and has a great user interface. You can make changes to the layout yourself or have Procurement Express help. They are very helpful. It is a realatiely affordable option that works well. I came across many other clunky software platforms that were not worth it, before picking Procurement Express. #### Cons It could have more precise tools to track supplier performance by metrics. That is its biggest weak point. We must track supplier performance for our end users. Currently we do that outside of Procurement Express. --- ### Procurement express - Overall rating: 5/5 - Reviewer: Amy K. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered From the first phone call they have been wonderful. They answered and worked with our office to meet our needs for a new PO system that would work with Quickbooks. The training and support offered by the company has been great. They make sure that we are able to use and understand the system. Offering a group training as well as individual training. Our support team has walked us through all of the issues we had and made sure that we understand how to operate with competency. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Procurement is super user friendly, intuitive. Works well with Quickbooks. The team is fantastic, competent. Willing to assist and work through any questions or concerns. #### Cons I currently do not have any, so far it seems to work well for our needs. --- ### Procurementexpress Experience - Overall rating: 5/5 - Reviewer: Catherine G. - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good. All purchases are easily viewed with its status. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its user-friendly app. All features are organized. #### Cons None. So far, all features are very helpful. #### Vendor response Thank you so much Catherine. Replied September 2024 --- ### Amazingly simple and effective streamlined Purchase Order management product - Overall rating: 5/5 - Reviewer: K L. - Product usage: Used daily for unspecified - Reviewed: December 2016 - Review source details: This reviewer was invited by the software vendor to submit an honest review. After screening multiple PO products, ProcurementExpress.com was by far and away my favorite. The platform provides virtually everything that could be desired in a simple user-friendly solution. Consulting at a construction company that is used to a loose paper process, the user friendliness of the product made the transition to electronic option feasible. There is a history shown on each PO, allowing visibility into any edits that are made (the edit feature is something we use every day). It is great to be able to add custom fields and control which fields are required vs optional. We look forward to the app being available as well in the future. The fact that we were able to pay for some company specific customizations that were owner requisites was phenomenal (as nice as the standard product is without the customization, we greatly look forward to the enhancements). After the free trial, we were sold on deciding to move forward with company-wide implementation. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - Customization Options - particularly enjoy being able to make some fields optional vs mandatory -Searchable - going to the list of POs it is easy to search for a specific word that is contained in any given number of POs in virtually any field -Customer Service - during the implementation phase and beyond customer service responsiveness has been great (usually able to get a response within 24 hours from around the world) #### Cons -Customer Service (occasionally the time zone seemed like it caused confusion for when a support call might be scheduled given the international nature of the company) #### Vendor response Thank you Katie for your insightful review. We love to hear from our clients and how they find our System. Hopefully our 24hour support will change the confusion with the different time zones. Replied June 2017 --- ### Thank you for your support - Overall rating: 4/5 - Reviewer: Raed E. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of interfacing and the many reports it could generates. #### Cons not sure, but i would ike to be able to create budgets and related to schedules and or timelines. --- ### Easy to use - Overall rating: 5/5 - Reviewer: Mario M. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is easy to use and amend where needed.Predominantly use it to create P.O.'s and it works a treat.With the add-on to my browser, it makes large orders very easy to do. #### Cons Would be better if all venders were set up so i could purchase direct through You. --- ### Helpful products. Gets the job of POs done. - Overall rating: 4/5 - Reviewer: Dan B. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2020 - Review source details: This review was submitted organically. No incentive was offered Positive. Helpful when there is issues. Setup takes some effort but once it's set it's pretty maintenance free. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Electronic approval process. Simple for end users. #### Cons Budget process is pretty useless for accounting. Budget doesn't have a date range so could be $ per week, month, year.... Employee access is determined by department but approval is by GL account. Employee has to choose a budget from ALL budgets in the ALL accessible departments, not just those they have approval rights to. Too much to look at. For example, IT only has approval on Computer Supplies in every department but has to see every budget in every department to choose a budget for a PO. #### Reasons for choosing ProcurementExpress.com Was not aware of alternative products. --- ### Solid Purchase Platform - Overall rating: 5/5 - Reviewer: Tom C. - Verified reviewer: Yes - Industry: Wholesale - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good and user friendly. Good chain of custody for tracking the purchases. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Easy to use and responses are timely. Definitely like the forms that are printable. #### Cons Print is a little small for us older users. --- ### New User with No Previous Background - Overall rating: 4/5 - Reviewer: Dustin R. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2020 - Review source details: This review was submitted organically. No incentive was offered Thus far as everything has been good. If you fix the enter key issue I mentioned above, you'll have a friend for life. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros It makes the whole PO process easier for all departments throughout my organization. I haven't had much time to scope out the bells and whistles yet. It was basically learned on the fly, so that should speak to your ease of use. #### Cons If you could fix this one issue I have and I'm betting other do as well and if they read this will be like, "oh yeah, he's right". Where you are on the screen creating the PO, every time you hit the enter key it submits the PO. This happens most when you're entering in quantities or price. I think that it's habit for most people to hit the enter key after they've typed in the price expecting that it may just close the window or something, but instead it sends the PO whether you're finished or not. This alone accounts for 96% of all our canceled PO's. I find it especially obnoxious when our company has certain PO's setup for a manger approval. They get kinda pissy when they've just approved it and then 10 seconds later he comes the canceled PO email. Anyways, if that were fixed, I would be a happy camper. I'm also curious if it's just me being a weirdo. --- ### Easy to use PO/Invoice approval and tracking Budget Vs Spend - Overall rating: 5/5 - Reviewer: Conor O. - Verified reviewer: Yes - Industry: Utilities - Company size: 5001-10000 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered We run a program with multiple other Utilities who contribute funds each year. Approvals and management of POs/Invoices and spend control is important to us. Procurement Express is an easy to use tool with powerful functionality which allows us to do that. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of Setup Excellent customer support Easy to use - not a lot of training required. #### Cons For our purposes - it does what we want. Perhaps more graphics on reports? --- ### Simple, fast communication - Overall rating: 5/5 - Reviewer: Virginia M. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The benefit to Procurement Express is that we can work on two different campuses and accomplish quite a bit together. (I share a library budget with a librarian on another campus.) #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I like Procurement Express because it is express! I can enter a purchase request, have it approved within seconds via email, and then have the item ordered. This is one software that really "plows through" the bureaucracy and is transparent. #### Cons I least like the fact that when I edit it, it re-sends the PO. #### Vendor response Thank you, Virginia! Your review really hits the nail on the head. The PO is resent for approval after edits for security reasons. We hope it's not too much of a con :) Replied December 2019 --- ### Very User Friendly - Overall rating: 5/5 - Reviewer: Tara P. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have found that Procurement Express helps me to be more accurate in daily use. I am able to quickly reference what I am looking for. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I can vouch that I use Procurement Express on a daily basis. The ease of use and practicality make it a great tool for my work. I am please with the results that it has given me. #### Cons The reports that it generates could be a little easier if it requested what I was looking for before it created them. #### Vendor response Hey Tara, Thanks for the great review. We'd love to hear more about your ideas for reporting. We've been trying to reach out to you, please check your inbox for an email from Vince :) Replied July 2019 ## More reviews [Next reviews](https://www.softwareadvice.com/rfp/rubberstamp-profile/reviews/?page=2) --- ProcurementExpress.com Reviews, Pros and Cons - 2026 Software Advice