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Shipping Software


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WISE logo
 
For companies looking for a warehouse management solution, WISE by Royal 4 Systems is a rules-based WMS system that is configurable to suit the unique needs of each business. The rules are in English and are user defined. This system... Read More
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For companies looking for a warehouse management solution, WISE by Royal 4 Systems is a rules-based WMS system that is configurable to suit the unique needs of each business. The rules are in English and are user defined. This system... Read More
 
Infor Supply Chain Management logo
 
Infor Supply Chain Management is a powerful tool designed to help organizations optimize their supply chain from end-to-end. With analytics at its core, Infor SCM helps you gain greater visibility into every facet of your supply... Read More
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Infor Supply Chain Management is a powerful tool designed to help organizations optimize their supply chain from end-to-end. With analytics at its core, Infor SCM helps you gain greater visibility into every facet of your supply... Read More
 
Halo logo
 
Halo offers a supply chain management analytics platform that helps businesses plan and forecast inventory needs. Deployment options for Halo include on-premise, SaaS (Software as a Service) or PaaS (Platform as a Service, which allows... Read More
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Halo offers a supply chain management analytics platform that helps businesses plan and forecast inventory needs. Deployment options for Halo include on-premise, SaaS (Software as a Service) or PaaS (Platform as a Service, which allows... Read More
 
S2K Warehouse Management Software logo
 
S2K Enterprise Management Software by VAI is a fully integrated ERP system designed to manage mid-sized and enterprise businesses in the wholesale distribution, manufacturing and speciality retail industries, across many vertical markets... Read More
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S2K Enterprise Management Software by VAI is a fully integrated ERP system designed to manage mid-sized and enterprise businesses in the wholesale distribution, manufacturing and speciality retail industries, across many vertical markets... Read More
 
SphereWMS logo
 
SphereWMS warehouse management software optimizes workflow, direction, and processes at an operational level to increase efficiency and drive down costs for 3PL's, distribution, fulfillment, e-commerce, and retail operations. Inventory... Read More
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SphereWMS warehouse management software optimizes workflow, direction, and processes at an operational level to increase efficiency and drive down costs for 3PL's, distribution, fulfillment, e-commerce, and retail operations. Inventory... Read More

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Lead Commerce logo
 
Lead Commerce is an integrated order management suite that offers applications like inventory management, merchandise planning, and customer relationship management. The solution helps small and midsize businesses streamline and automate... Read More
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Lead Commerce is an integrated order management suite that offers applications like inventory management, merchandise planning, and customer relationship management. The solution helps small and midsize businesses streamline and automate... Read More
 
Geneva Business Management Systems (GBMS) logo
 
Geneva Business Managements Systems (GBMS) is an ERP suite that we recommend to organizations looking to improve supply chain management. GMBS includes modules to improve labor management, warehouse control and planning.
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Geneva Business Managements Systems (GBMS) is an ERP suite that we recommend to organizations looking to improve supply chain management. GMBS includes modules to improve labor management, warehouse control and planning.
 
Blue Ridge logo
 
Blue Ridge is a cloud-based supply chain management (SCM) and inventory planning solution for businesses in a variety of industries. Key features include demand forecasting and planning, aggregate forecasting, replenishment optimization,... Read More
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Blue Ridge is a cloud-based supply chain management (SCM) and inventory planning solution for businesses in a variety of industries. Key features include demand forecasting and planning, aggregate forecasting, replenishment optimization,... Read More
 
Rose Rocket logo
 
Rose Rocket is cloud-based transportation management software (TMS) that helps manage the business requirements of Less-Than-Truckload (LTL) carriers. Rose Rocket can be used either as a full-suite TMS or carriers can add any Rose... Read More
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Rose Rocket is cloud-based transportation management software (TMS) that helps manage the business requirements of Less-Than-Truckload (LTL) carriers. Rose Rocket can be used either as a full-suite TMS or carriers can add any Rose... Read More
 
Kenandy Cloud ERP logo
 
Kenandy is a comprehensive cloud-based ERP solution created for companies that design, manufacture, or distribute products. It helps businesses manage core processes including order-to-cash, planning and production, procurement, TPM,... Read More
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Kenandy is a comprehensive cloud-based ERP solution created for companies that design, manufacture, or distribute products. It helps businesses manage core processes including order-to-cash, planning and production, procurement, TPM,... Read More

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TPSynergy logo
 
TPSynergy is a Web-based supply chain management (SCM) solution that offers users a suite of applications to that can help companies of many sizes and types manage their supply chain from beginning to end. Integrated supply chain planning,... Read More
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TPSynergy is a Web-based supply chain management (SCM) solution that offers users a suite of applications to that can help companies of many sizes and types manage their supply chain from beginning to end. Integrated supply chain planning,... Read More
 
Apprise logo
 
Apprise offers organizations an enterprise resource management (ERP) and supply chain management solution developed for consumer goods manufacturers, importers and distributors. It is suitable for companies operating internationally... Read More
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Apprise offers organizations an enterprise resource management (ERP) and supply chain management solution developed for consumer goods manufacturers, importers and distributors. It is suitable for companies operating internationally... Read More
 
RELEX Solutions logo
 
RELEX Solutions is a provider of supply chain management (SCM) software including demand forecasting, inventory planning, replenishment, allocation and supply chain analytics. RELEX systems are designed for midsize to large retailers... Read More
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RELEX Solutions is a provider of supply chain management (SCM) software including demand forecasting, inventory planning, replenishment, allocation and supply chain analytics. RELEX systems are designed for midsize to large retailers... Read More
 
SAP - SCM logo
 
Over 30,000 companies, spanning 120 different countries, are using SAP ERP Financials to conduct their financial management. Noteworthy names include General Mills and Office Max. SAP ERP Financials is a part of SAP’s Business Suite,... Read More
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Over 30,000 companies, spanning 120 different countries, are using SAP ERP Financials to conduct their financial management. Noteworthy names include General Mills and Office Max. SAP ERP Financials is a part of SAP’s Business Suite,... Read More
 
E2Open logo
 
Founded in 2000, E2Open, Inc. offers cloud-based end-to-end supply chain management (SCM) software solutions that include process management, planning and response, cloud connectivity and analytics.  The E2Open Supply Management... Read More
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Founded in 2000, E2Open, Inc. offers cloud-based end-to-end supply chain management (SCM) software solutions that include process management, planning and response, cloud connectivity and analytics.  The E2Open Supply Management... Read More

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ShipWorks logo
 
ShipWorks is an on-premise shipping software for e-commerce companies, online retailers and warehouses of all sizes. Key features include import-shipping information, print labels, automated tasks and scheduling, workforce management... Read More
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ShipWorks is an on-premise shipping software for e-commerce companies, online retailers and warehouses of all sizes. Key features include import-shipping information, print labels, automated tasks and scheduling, workforce management... Read More
 
ProShip logo
 
ProShip, a Neopost company, is a global provider of multi-carrier shipping software serving industries including aerospace, education, health care, retail, e-commerce and wholesale. ProShip help companies automate their business,... Read More
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ProShip, a Neopost company, is a global provider of multi-carrier shipping software serving industries including aerospace, education, health care, retail, e-commerce and wholesale. ProShip help companies automate their business,... Read More
 
ShippingEasy logo
 
ShippingEasy is a cloud-based shipping and inventory management solution suitable for small to midsize e-commerce businesses. Key features include order management, label customization, integration with multiple seller channels, rate... Read More
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ShippingEasy is a cloud-based shipping and inventory management solution suitable for small to midsize e-commerce businesses. Key features include order management, label customization, integration with multiple seller channels, rate... Read More
 
PackManager logo
 
PackManager is a comprehensive solution developed to support the unique and often complex needs of contract packagers and manufacturers. PackManager effectively manages every facet of packaging and fulfillment operations, from quoting... Read More
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PackManager is a comprehensive solution developed to support the unique and often complex needs of contract packagers and manufacturers. PackManager effectively manages every facet of packaging and fulfillment operations, from quoting... Read More
 
Circle Commerce Manager logo
 
Circle Commerce Manager is a powerful, customizable order management solution. This modular-based system handles aspects of accounting, forecasting and reporting, as well as shipping and selling channels through Ebay and Amazon. The... Read More
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Circle Commerce Manager is a powerful, customizable order management solution. This modular-based system handles aspects of accounting, forecasting and reporting, as well as shipping and selling channels through Ebay and Amazon. The... Read More

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Buyer's Guide

by Lisa Hedges,
Content Analyst
Last Updated: September 22, 2017


When your customers place an order, their satisfaction and repeat business could be in jeopardy with poor shipping management. When the package arrives late or not at all, you've lost future revenue.

That's why shipping software is seen as an invaluable tool for any business that ships products—solutions are available to help streamline the entire process, from the second the order comes in to the moment it arrives on the customer's door.

This guide is designed to help you learn what shipping software can do and which features and capabilities to keep in mind when seeking a solution.

Here's what we'll cover:

What Is Shipping Software?
Common Functionality of Shipping Software
What Type of Shipping Software Buyer Are You?
Key Integrations
Market Trends to Understand

What Is Shipping Software?

Whether your store is online or a brick-and-mortar location, shipping software allows you to manage orders as they arrive, determine the most appropriate shipping option, generate printed shipping labels with all the correct information and send the package with your preferred carrier.

A lot of work goes into making sure each order is fulfilled accurately and at an acceptable cost, and shipping software assists or, in some cases, fully automates parts of the shipping process.

Due to the growth of e-commerce businesses, shipping software vendors offer a wide array of integration options with carriers to offer the best possible rates, no matter what you're shipping.

 

A list of orders and order details in ShipStation

A list of orders and order details in ShipStation

 

Common Functionality of Shipping Software

Shipping solutions can offer a wide variety of features, which often include several of the following:

Order management Sort and prioritize each order based on predetermined filters, or users can manage manually. Most systems offer a “dashboard" where users can see all orders and their status to avoid lost packages.
Label printing For bills of lading or shipping labels, many systems offer tools to streamline label generation for large batches.
Order tracking Monitor orders and customers can track them using emailed tracking numbers.
Drop shipping Facilitates selling for stores that don't stock all their products. Instead, when they sell a unit, the store buys it from a third-party and has it shipped directly to the customer. Software can help manage this specialized process.
Route optimization For companies using a private fleet for shipping, this helps reduce costs by finding the quickest, cheapest route to a delivery.
Rate management Find and compare the best carrier rates in real time. Most systems work with the top carriers, e.g., USPS, UPS, DHL, FedEx.
Reporting and analytics Spot trends in shipping operations, such as cheapest carrier rates or average cost per trip. This gives users the ability to make more strategic decisions based on historical data.

What Type of Shipping Software Buyer Are You?

Shipping software users can expect some key benefits specific to their business type. These can include:

  • Retail. Physical stores are competing against giant online retailers and trying different methods of shipping to make deliveries more convenient. In addition to typical benefits experienced from integrated software, such as boosts in efficiency and accurate tracking, shipping software can help facilitate methods such as ship-from-store, where retailers fulfill orders from nearby stores instead of remote distribution centers.
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  • E-commerce. The key benefit of shipping software for online stores is the level of information you can offer customers; From purchase to delivery, customers can see when and where the item was shipped and how soon it will arrive, which can reduce customer service phone calls.
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  • Third-party logistics (3PL). These companies often help e-commerce companies operate a supply chain, so retailers can focus on marketing and customer service. 3PLs want to ensure their shipping processes are optimized to maintain service quality, and shipping software can offer real-time dashboards that reveal trends about key shipping metrics.

Key Integrations

In addition to partnerships with carriers, many shipping software users choose to integrate other solutions to close the loop on the supply chain and gain a more holistic view of their business. Some of these integrations include:

  • Accounting systems. From QuickBooks to Xero, shipping systems can sync up all your financials with your order data for a more conclusive view of operations.
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  • Online marketplaces. There are hundreds of places to offer your products online beyond your own website. Shipping systems can also integrate with dozens of the top online retail companies, such as Amazon, eBay, Walmart, Etsy and more, to reach a larger group of potential customers.
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  • Marketing solutions. No marketing means fewer customers. Connect your shipping system to marketing solutions like a CRM or email automation products to personalize offers and boost brand loyalty.

Market Trends to Understand

Here are a few important trends in the shipping industry that could impact your business:

  • Drop shipping grows in popularity, reduces inventory costs. The number of companies utilizing drop shipping is growing. This method allows retailers to offer more items online, but don't have to keep them in stock. Instead, suppliers ship the items directly to customers.

    Many companies find the inventory cost savings compelling, though the trade-off is that retailers must pass control of some of their supply chain, which may result in less company visibility into shipping processes.
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  • Most shopping now done online. A 2016 study performed by comScore and UPS found that most purchases now occur online. It's no surprise that giants like Amazon are changing the way consumers purchase everyday items, so strong shipping software should be a priority for online stores. Shipping systems that integrate with your website can offer customers various shipping options to help increase convenience for consumers.
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  • Gartner predicts blockchain's big supply chain disruption. Blockchain, a distributed, decentralized ledger that records a history of transactions and typically associated with the crypto-currency Bitcoin, also has significant implications for the supply chain, Gartner claims:

    “For shipping, blockchain could reduce trade documentation and processing costs, and eliminate extra time and errors that result from manual paperwork to track goods. In addition, real-time visibility and the availability of information for risk analysis will improve accuracy and accelerate shipping at ports.

    By securing information, blockchain will aid in mitigating counterfeit products. During Gartner's research for the 2017 Supply Chain Top 25, we found evidence of manufacturers considering the use of blockchain to secure products and deter counterfeits during loading and transport."

    (The full report, “Supply Chain Brief: Is the Use of Blockchain in Transportation Hype or Reality?" is available to Gartner clients.)
 

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