Commusoft
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Most Helpful Reviews for Commusoft
1 - 5 of 197 Reviews
Robert
Verified reviewer
Construction, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Perfect Management System
Commusoft is an excellent tool for my business and I couldn't be without it now. Customer support are brilliant.
PROSEverything can be kept in one place, job specific information, reports, certificates & photos. This really helps the engineers on site when carrying out the work.
CONSSome time keeping features. It only logs travel when travelling to the job, not returning.
MaryRachel
Electrical/Electronic Manufacturing, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Shockingly Grateful
The Trades have the reputation of being behind the times. Once we signed the agreement, we are able to break the stereotypical that plagues the Electrical Industry.
PROSTwo years ago we landed on Commusoft to take us, Voity Electrical, to the next level. Commusoft has delivered and we never looked back.
CONSThe system is so complex and customizable- Its a lot think about and figure out the best way to set-up. FYI- This is self doing. In this moment right now- I have Debit Chase Pipeline, Heat Pump Pipeline, Generator Pipeline, Sequences, ironing out the questions customer care before handing off to the Crew. I have so many solutions and figuring out the best way execute- I am playing the smallest Violin
Reason for choosing Commusoft
Off line access for our Field Electrician and we believe in you
Tracy
Consumer Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed October 2018
Commusoft v3 to v4 migration
Commusoft is at the core of our business - the diary is at the heart of every job, every day.
PROSMuch-improved features and design compared to v3
CONSDifficult to say, as still getting used to it - finding it hard to navigate exactly where I want to go and see exactly the information I want to see, but this may be largely down to needing more time on it.
Vendor Response
Hi Tracy, We're glad to hear you're liking our new features and design of v4. With regards to learning the new system, it can take time but you have plenty of tools at your disposal within need help, webinars, and email support. Please get in touch if you need any help navigating around and out support team will be more than happy to help.
Replied November 2018
Christopher
Construction, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2024
commusoft User
good, i have email response which is replied back very quickly
PROSdoes everything i need it to do to run ny business
CONSnot much really, sometimes i just have to remember to update the app to get thi gs back up and running
Luke
Construction, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Fantastic Service Management Software
10/10
PROSI like how easy it is to use and how quickly my team adapted to using it. Fantastic customer support.
CONSSome options are rigid and it would be good if I could turn certain things on and off for individual customers.
Reason for choosing Commusoft
I felt Commusoft looked most user friendly.
