FieldAware vs Simpro

RATING:

3.3

(63)

FieldAware has 63 reviews and a rating of 3.31 / 5 stars vs Simpro which has 129 reviews and a rating of 4.17 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.3 (63)
4.2 (129)
Ease-of-Use
3.5 / 5
4 / 5
Value for Money
3 / 5
4 / 5
Customer Support
3 / 5
4 / 5
Functionality
3 / 5
4 / 5
Last Review Written
November 17, 2022
March 26, 2024
Pros/Cons
  • Pros

  • I use this software on a daily basis for my job. After the recent set of updates it has improved it hugely.
  • It's easy to sort through the customers with the search feature, and the itemizer allows our techs to better organize our parts cost.
  • Cons

  • If you look on their website and talk to them, they will sell you the world. The invoicing is pathetic on this software.
  • Customer service is not consistent on there advise. Setting up the software to track key customer information is difficult, and report design is very limited.
Read all user reviews
  • Pros

  • Simpro is a powerful platform and integrates very well with other financial software that we use. It allows for all departments in our company to work seamlessly together.
  • Dispatching, Purchase order, Estimating and billing portion of the software top notch flow great to together awesome.
  • Cons

  • Inventory management is difficult in my business. Also forgot to hit save a few times and lost my quote.
  • Simpro lied and misled me at the very start to get my business now wont refund me what i have paid now i have cancelled. Now in the hands of my solicitor.
Read all user reviews
Pricing Range
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos