I protect my personal and business credentials with Zoho Vault and will continue to do so into the future. I recommend it to anyone who will listen.

I was originally a LastPass user until LP raised their prices and told me to kick sand. Zoho Vault is as good or better than LastPass for a quarter of the price. I use it for my business and personally. Have it on a desktop, laptop, Chromebook and 2 phones. Does what it claims to do and does not burn a whole in your wallet.

Has some issues on the Chrome and Edge browsers, seems like they have fixed the Chrome issues with the latest update.

I like the fact that you can define labels and group passwords and credentials by type. Also, I like the fact that Zoho Vault can generate and file secure passwords for me when I register to a new service. Maybe the user interface could be given a revamp? But these are unessential aspects, and all the juicy features are there.

Zoho Vault has a lot of useful features. You can associate passwords with icons, making it faster to find the one you need. You can file attachments (e.g., you can file a scanned copy of your bank code sheet together with your bank credentials). You can use you password vault on any device through an Internet browser, or use the dedicated mobile applications (which, however, requires you to be online). Password synchronisation across devices occurs in real time. You can define your own templates for different password, credential and document types. The paid version allows centralised management of credentials for teams.

Although you can have a password-protected, offline copy of your vault mailed to you every night, using it is not straightforward and the mobile app needs to be online to retrieve passwords (so it may be difficult to retrieve the password you need if you phone is in a blind spot).

The value is through the roof. Not only does the free single-user model give you full access, but even the paid version of the software is manageable and cheap to any organization. There is user provisioning/management for enterprises.

Honestly? The mobile app isn't amazing (keeper's is better) and the terminology ("secrets", "chambers", etc) is kinda daft. Organization between said units can be unclear when you're trying to figure out how it all works/looks/displays.

I have a team of 8 product analysts who are currently managing credentials for over 400 customers on up to 8 different sites per customer. Utilizing​ Zoho's API, we have been able to create a secure form for customers to submit their credentials directly to our admin account and then are accessible to all team members through their Chrome and Safari toolbar extensions. The main reason we went with Zoho was so that I could allow team members to login to client's accounts without ever being able to view (and potentially) copy the customer's secure information. However, it has also improved our workflow as the one-click login access makes it faster and easier to manage the program.

I like the ease of setting up Secrets and Chambers to easily organize customer credentials. Zoho Vault​ is also an excellent tool to manage credentials and provide multiple users access to one-click login ability without ever having access to the actual password information. Customer service is fantastic.

One-click login access is a little more difficult to set up for sites like Google where the login is multi-step, but it is possible with the correct URL structure. There can also be a slight delay for team members accessing credentials via the toolbar extension when updates are made via the admin account.

After I got hacked due to low password security, one friend advised a couple of Password Vaults. I long used Keepass, then turned to Zoho Vault as a way to bring my passwords online and manage it from both phone and laptop. Combined with strong master passwords for main apps, as well as Double Authentication, it provides a strong, reliable system and a lot of serenity :)

Ease of use, ability to generate strong random passwords, ability to create file and sort passwords (especially useful when dealing with several clients with similar apps / services)

Might get a little messy if you don't manage your files and folders, nice new interface but sometimes a display bug can occur