FreightPOP
About FreightPOP
FreightPOP Pricing
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Most Helpful Reviews for FreightPOP
1 - 5 of 43 Reviews
Aaron
Verified reviewer
Food & Beverages, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
A great TMS platform for Mid-Sized Shippers
Overwhelmingly positive - we recouped our investment in the platform in 3 months.
PROSThe ease at which we could onboard all of our transportation partners to a single platform
CONSIt does not have a Business Intelligence tool
Reason for choosing FreightPOP
It had LTL rates pre-negotiated in the system.
Vendor Response
We're thrilled by your positive review! Your trust in us is truly appreciated, Aaron.
Replied September 2023
Christine
Building Materials, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Great TMS for any business
FreightPop has supported my one person department, and has already brought our LTL pricing down. The onboarding specialist (Garrett) was incredible. He has been patient, kind, and helpful regarding any issue that arose. The other support specialists (Sal and Ben) have also worked diligently to get us up and running. The customer service has also been wonderful with any other technical issues that have popped up. I am excited to see how FreightPop can further improve our business.
PROSThere are so many features I like about FreightPop. The tracking option was the main reason I started looking for a TMS system. Our company typically ships 400 flat bed/truck load shipments a month, and with over 100 carriers, that becomes a daunting task to follow up with each individual load. In addition, the quoting feature is incredibly helpful, especially with our variety of LTL shipments. The last feature that we are just now becoming familiar with is the invoice auditing feature. This was also one of the critical areas our company was looking for assistance with, and it has already delivered on its part of the investment.
CONSThe hardest thing for me personally was trying to upload negotiated freight rates myself. We have a few carriers with contract rates, or with pallet pricing, and they missed the initial upload time frame. I received help uploading them, and I will probably continue to need that assistance. However, the support to do that is fantastic.
Reason for choosing FreightPOP
The features offered between the three were comparable. FreightPop's pricing was almost identical to one of the competitors, cheaper than the third. The ease of use, and pleasing user interface was one of its best features. The training of my fellow staff members is a daunting task, and the look of each page and the easy way to enter in data has already won over some skeptics.
Vendor Response
Hi Christine - Thank you for your positive feedback on FreightPOP! We're thrilled to hear how our platform has simplified your tracking processes. Our team is dedicated to providing a user-friendly experience, and it's great to know we're hitting the mark. If you have any suggestions or need further assistance, we're always here to help!
Replied January 2024
Corinna
Furniture, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Ease of use
Customer service is very quick to help with any situation you come up with. The web page itself is easy to use.
CONSIt would be nice to seea face from the company every now and then.
Vendor Response
Thanks for your review Corinna! We're so thrilled you've had a great experience with FreightPOP and are thrilled to be helping TransImpact with your shipping operations.
Replied March 2024
William
Education Management, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed July 2020
TMS review
I felt that support was a little slow in responding to certain issues I had with the software
PROSA bill of lading was easy to produce and the rates were side by side with carriers
CONSCertain carriers had issues that were never resolved
Reasons for switching to FreightPOP
We needed to upgrade to another TMS
Vendor Response
Thanks for the review William. We love to see feedback from you and other customers that helps us improve and make the FreightPOP platform better for everyone. The FP community is what drives our innovation of new features, modules, and integrations. Sorry to hear about your carrier issues. With 300+ carrier integrations, we have found some lacking in technical capabilities. Thank you, Kurt
Replied July 2020
Steven
Verified reviewer
Non-Profit Organization Management, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
An Up to date TMS solution
We use it everyday for every shipment both freight and parcel, it gives us a great solution to capture the data from every shipment both incoming and outgoing.
PROSThe ease of setup, the ability to quickly learn and how short of a time the team got used to the solution.
CONSLike all software there are a few glitches that arise, but their customer support team was quirk to respond and resolve the issue.
Vendor Response
Hi Steven - Thank you so much for your glowing review of FreightPOP! It's incredibly rewarding for our team to hear that you're enjoying the platform and finding it comprehensive and user-friendly. We're dedicated to ensuring a smooth experience for our users, and your positive feedback is a testament to our efforts. Should you have any suggestions or require support with any aspect of our service, please don't hesitate to reach out. Our team is always here to help!
Replied February 2024
