I am a one-person team for my alumni relations office. The fact that I met with vendors over a three month period and then designed and launched the platform in 8 weeks means that anyone can do it and it's a very user-friendly product. I would highly recommend Hivebrite to universities to use this platform for their alumni, students, faculty, and staff engagement/professional development platform.

This platform is all-encompassing. It's nice because you can just turn on and off features as you need them. Most companies make you "add-on" additional modules which is expensive and annoying. The only add-ons that isn't included for Hivebrite is Mentoring and Campaigns, but these add-ons are cheap compared to other vendors. It's a very easy platform to use and brand the way you want it.

Your IT team or a third party vendor has to complete the API's to sync with your alumni database which has been interesting to navigate. It would be nice if Hivebrite did it all in-house for you or worked with your IT team to make it happen. You also can't archive past events or forum discussions. This would be nice so that you can clear out these sections instead of seeing everything you've ever done.

We needed to expand our community building effort beyond a single country, while ensuring that each entity may define different membership rates and collect fees in a separate account. The Groups and multiple Payment accounts capabilities provided by Hivebrite matched our requirements.

it has been an enjoyable UX/UI experience using Hivebrite. A platform that combines some of the best features of Squarespace, Mailchimp, Facebook, LinkedIn and Kickstarter. It is easy to use and easy to integrate.

The page builder functionality requires further refinement and enhancements, in addition to further enhancements across the reporting and analytics related to payments, email and web.

Overall, Hivebrite has been an amazing platform to host our online community. We're looking forward to setting up the mobile app, which is included in our contract!

- Easy to set up - Interface is completely customizable, also offer great design templates - Content management is seamless - Ability to automate content, host live digital events with Zoom integration - Fantastic CRM for managing users

- Anything outside of their pre-set templates you are required to figure out on your own. Makes customization a little trickier if you don't have the technical expertise in-house. - Hivebrite offers API integration in the platform, but again, you need to figure it out on your own. More support on their end in setting it up would make things much easier for content managers.

I'm not a fan of this company or their software. They assured me they would work with me as a start up that has very little funding. I explained their competitor Mighty Networks has a monthly package that could be a better fit. Their sales rep [SENSITIVE CONTENT] promised they help companies like mine but when the platform was missing KEY functions that we discussed on DAY 1 of implementation I CANCELLED. After cancelling I didn't hear back from [SENSITIVE CONTENT] for weeks at which time he only defended his actions and said they will not cancel the agreement. As a minority owned startup, I should never have trusted them. Their sales tactics are unethical. Now I'm struggling to determine how to cover a $10k+ debt for software I never used or implemented at all. Seem they don't mind a quick snatch and grab. Seems criminal to me that a company with their supposed history would do this. But I wouldn't be surprised if there were a lot more people who they're doing this to. NO HUMAN BEING deserves this kind of treatment and I hope they get what they deserve for their unethical actions.

Fast and efficient customer support, dynamic team, very useful release radar webinars.

When we chose the Hivebrite software, we compared it to other competitors on the French market. Almost two years after starting using it to manage our alumni community, we are very satisfied with our choice : this software as a system was hands on, easily customizable and useful in terms of features (mapped alumni directory, clusters, timeline, events, jobboard, statistics, etc.).

Developing and launching new features (if requested by client) is not sistematically possible. The email builder would require some upgrades.