ONEsite
About ONEsite
Most Helpful Reviews for ONEsite
1 - 5 of 25 Reviews
Nichole
Verified reviewer
Real Estate, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed December 2017
Onesite is the best software for tracking leasing information!
Onesite is easy to use and has so many features to choose from when pulling reports and entering data. Screening residents for background checks is so easy on one site and secure. One site organizes your data and allows you pull any report you can think of. If the data goes in, they can get the data out.
CONSI wish one site looked more colorful and bright. Onesite is very excel like and could visually look more appealing. Onesite also will close randomly if it gets stuck pulling a very large report.
Shasta
Accounting, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Amazing ans user friendly
Amazing!!! We will not use another the thought of it terrifies me
PROSIts easy and helpful and fast as well as accurate and makes accouting life easier as well.
CONSNothing we love it and have no complaints.
Reason for choosing ONEsite
This is so much simpler and faster and can tracj things easier. And you can edit errors becuae lets face it were human and life is hard enough why make it harder? Work smarter not harder.
juli-ann
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
One-Site Review
I really enjoyed using it. I would recommend to anyone, but I prefer Entrata.
PROSI really liked how easy It was so add a GTR or send a lease. To review the lease and ledger. I also liked how you could schedule a tour
CONSWhat I didn't like was the fee on realpage for residents paying rent. I also didn't like the issues we had with the delayed screenings. Or that there wasnt a spot to put roommates or floor plan customizing.
Terry
Real Estate, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
1
Reviewed December 2019
Review of Onesite
disgusted
PROSIt looked user friendly. After using the product it appeared simple.
CONSThe response time was horrible and your constantly turning work tickets in to get some clitch fixed. It freezes and was one headache after another. I saw on one co-workers desktop the comment. 99-9 % of my problems were onesite
Kathleen
Hospital & Health Care, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2016
Excellent Development and Customer Sales and Service Team
We have been building a patient treatment portal with ONEsite for almost 3 years. Working with the Development staff to get the tools built to meet our unique needs has been exceptional. Our Customer Rep, listens to our requests and offers suggestions to streamline our processes on the site. I cannot thank our team enough for their patience and guidance as we continue to grow our portal into a world class treatment tool.
PROSIt is a cost effective product that strives to meet our needs.
CONSCustomer Service line needs to be able to help problem solve when our customer rep is not available. If we are having connectivity issues waiting for our rep to come in when we are on the east coast is not acceptable.
Vendor Response
Kathleen, I appreciate the positive feedback and will address the issue with the flexible work hours we allow our account managers and developers. I will make sure someone is available earlier for support. Thanks, Bob Crull CEO
Replied September 2016
