Tethr

Tethr is artificial intelligence (AI)-enabled speech analytics solution, which allows call centers and various business teams to track, analyze and gain insights into customer conversations to uncover actionable insights on a unified platform. Administrators can use pre-configured and customizable dashboards to gain visibility into customer loyalty, sales, marketing, communication channels and product offers, among other metrics. Key features of Tethr include categorization, search functionality, email notifications, team collaboration and real-time alerts. The platform ensures compliance with Health Insurance Portability and Accountability Act (HIPAA), National Institute of Standards and Technology (NIST) requirements and other state laws. Additionally, businesses...