About SailPoint

SailPoint is an identity management solution that helps organizations manage employee permissions, digital identities, information security, data access, compliance and more on a unified portal. The platform enables organizations to monitor policy violations and malicious activities, view available resources and identify sensitive information.

SailPoint includes machine learning and Artificial Intelligence (AI) technology, which allows enterprises to automate access management workflows, define user roles, analyze risks and implement procedural changes across processes. It offers a variety of features such as threat detection, compliance management, access modelling, data classification, automated suggestions, centralized dashboard and more. Ad...


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8 Reviews of SailPoint

Average User Ratings

Overall

4.25 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(3)

3

4 stars

(4)

4

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 8 of 8 results

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June 2017

Alyssa from athena health

Company Size: 5,001-10,000 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2017

Access Control

Pros

IdentityIQ provides an excellent one-stop shop for users to request access within our enterprise environment. Before, users needed to go to several different places depending on what access they needed. Now there is one location, and easy search tool, and notification emails for managers to approve which makes the process seamless.

Cons

I have found when working with users that the user interface is not as user friendly as one might think. When viewing it, it looks clean and easy, but time and time again users struggle to understand the flow.

July 2017

Jisu from Infosys Ltd

Company Size: 5,001-10,000 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

July 2017

Database User Management made so easy !!!

Ease of use, time saving, automation

Pros

We have over 2000 databases in our organization, for Sybase and Oracle. Identity IQ from Sailpoint has been a boon for us to manage the accounts of all our users at one spot, and to simplify the process of provisioning and deprovisioning. Identity IQ can also be configured to use business rules in scenarios where there are too many parameters to take in consideration. The tool we used previously wasn't this stable and flexible.

Cons

The interface takes some time to get used to. Some features we requested are promised in a future release, which means there is room for improvement

March 2019

User Profile Picture

Scott from PDS Paragon Development Systems

Verified Reviewer

Company Size: 201-500 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Functionality

3.0

March 2019

Good for very specific use cases

I've used SailPoint both as a pure IG solution and as an overall IDM solution. For an IG solution it works well even though the customization is still more than I prefer. As an IDM solution it requires far too much customization and is not "full featured" when compared to other products in the marketplace.

Pros

Provides a good identity governance view into your organization

Cons

It requires a considerable amount of customization to get it to work.

November 2019

Abhay from Ernst & Young

Company Size: 10,000+ employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

November 2019

Sailpoint Identity IQ Review

The experience is good. We use this tool daily basis for our client based in US. We on board and off-board the users on the daily basis. Assign them to a group so that they can access the system,

Pros

On-boarding and Off-boarding process is so easy. You can do it couple of minutes. Also Sailpoint Tool has a good user interface

Cons

The services needs to be improved like if the solution can make forms more customizable . Also it will take some time to get used to of the interface.

March 2021

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

March 2021

IdentityNow

The overall experience with Sailpoint is fine, we did notice that the platform is starting to suffer from response delays and since we use the SaaS of IdentityNow it might seem that as more customers are being added the performance is being impacted.

Pros

Easy to connect to our internal application to extract user entitlements for managers certifications. We use IdentityNow for certification but we disabled provisioning.

Cons

UI and documentation needs some improvements. Search feature needs technical skills to get going and documentation is not readily available. I do note that Sailpoint are adding more documentation to the support portal.

Reasons for Choosing SailPoint

TCO and expandibility.

July 2017

VenkataHarish from Infosys Technologies

Company Size: 10,000+ employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

July 2017

Very easy to maintain

User access management

Pros

It was always an important and a very tedious task to manage user access but with IIQ everything is made very simple and easy to use , we are able to manage and maintain users across the organization very easily for multiple flavors of the database .

Cons

Only issue I observed is while provisioning access to Oracle users , if you provision users with lowercase Oracle is not able to understand and causing issues .

March 2016

Nilesh from Deloitte

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

March 2016

Market Leader and the Best in the Industry

This Product is magnificent and very easy Interface. Just a small training initially and we are ready to go. Can be customized according to the business needs and excellent support for this product.

December 2016

Alyssa from 2012

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2016

Great Product

Great product that has allowed the enterprise technology team to streamline requests for users, make them self-solvers and decrease our overall ticket count.