Datadog

RATING:

4.6

(239)

About Datadog

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. Datadog's SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Datadog Pricing

Starts at $15 per host per month. Pay-as-you-go or subscription terms available. Service includes unlimited integrations per monitored host. 14-day free trial included in all plans. All plans include custom metrics and events. Pro plans include 13 months data retention, metric alerts, and email support.

Starting price: 

$15.00 per month

Free trial: 

Available

Free version: 

Available

Datadog graphs

Datadog Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4.5

Most Helpful Reviews for Datadog

1 - 5 of 224 Reviews

Anonymous

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed March 2023

Best in class APM that can meet all APM, Monitoring, and Logging needs

User Profile

Mauricio

Verified reviewer

Retail, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Great platform for logs analysis and cloud monitoring

Choosing to use Datadog made my work so much easier to accomplish. The logs analysis is one of the best thing that I can have in order to monitor my projects performance and health. This tool performs well and it is really useful. Real time logging works well. Definitely a must have.

PROS

I think that the best features that Datadog has is that you can track and follow logs in real time, something really important to have if your project is live. I like the idea of creating custom views of sets of logs (with custom filters, data parsing and a lot more) and that you can share them with your team.

CONS

It is a bit complicated to set for the first time. Is not quite easy to use or know at first about all the available features that Datadog has. Interface is tricky and can be a blocker sometimes. Following that, if your fields are not mapped in the right way, filters are not that useful.

Tim

Biotechnology, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Everything in a single pane of glass

I have had a great overall experience with the product, the customer success team, and the support team at Datadog. I would highly recommend.

PROS

Datadog is a solid and stable product. They provide easy to use features and functionality that sets the standard for APM and Security tools - and their suite of tools is continuously expanding to important areas. The APM capabilities were able to handle our complex technology stack with little to no configuration necessary.

CONS

Not necessarily a con, more of a caution to monitor your consumption.. We worked with the customer success team to ensure our account was right sized based on forecasted usage. In the beginning we had to monitor our on-demand consumption as we outgrew our initial needs, this was handled incredibly well by the Datadog team, but you do need to keep an eye on your own consumption to avoid additional costs.

Reason for choosing Datadog

We felt the specific mix of technologies covered by their APM was a differentiating factor for us.

Reasons for switching to Datadog

We were looking to consolidate our output from our cloud provider to reduce I/O traffic and security risk. Also, we felt the use of Datadog would simplify our integrations (and the number of integrations overall) by using a multi-purpose tool.

Craig

Computer Software, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

1

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed December 2020

Couldn't install

If you can get it running I am sure it's good.

PROS

Looks like it should do the job, less log limits than other products.

CONS

Spent days trying to get it working on a pretty vanilla Windows VM but never could get it up and running. Support pretty much just told me to read the documentation which wasn't really helpful after going over it ten times already. Had similar problem with another product and they could tell me the exact lines of the config and registry that needed changing.

Reasons for switching to Datadog

Price

Ayoub

Computer & Network Security, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2023

Datadog: Effective Monitoring

PROS

Datadog offers comprehensive and user-friendly monitoring, analytics, and visualization tools, enabling efficient management of complex IT infrastructures.

CONS

Pricing is on the expensive side. The documentation is too broad, adding to the complexity as a user.