Key Survey vs Typeform

RATING:

4.6

(39)

Key Survey has 39 reviews and a rating of 4.64 / 5 stars vs Typeform which has 836 reviews and a rating of 4.67 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (39)
4.7 (836)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
December 20, 2022
March 28, 2024
Pros/Cons
  • Pros

  • Easy to navigate, easy to create new surveys and reports, and the help nd training offered are awesome.
  • Fairly easy to set up, customer support is amazing, right there if you have a question, no waiting. Also, has the ability to do a wide variety of question types that the free versions do not have.
  • Cons

  • Using the non pre-defined layout is very fiddly, and so it can make life difficult. The software is still very expensive.
  • It has a lot of capabilities and if you aren't constantly pushing the boundaries of what you know you could miss some of what is offered.
Read all user reviews
  • Pros

  • Ability to add photos, forms were easy to build and very attractive, love the themes, free version had lots of features.
  • I love that TypeForm can integrate with other software in the market. It makes it easy to book calls and qualify clients when I can connect typeform to software like ClickFunnels.
  • Cons

  • Unfortunately the editor is sometimes very slow if you have several logical steps and questions. Furthermore the own integration to Airtable is very bad, we prefer to use paper in between.
  • Some of the forms I create can be quite complex and as such the platform seems to slow down accordingly which can be a bit frustrating at times.
Read all user reviews
Pricing Range
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$
$
$
$
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FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos