Survey Anyplace Software


Survey Anyplace is a cloud-based survey solution for customer service, marketing and sales professionals in businesses across various industries. Features include a quiz builder, assessment tools, on-page widgets and multi-user management.

Users can create surveys that include various types of question logic, image choice surveys, smily ratings and more. Assessment components include variable scores per answer, personalized survey results and animated gauges to indicate final scores. Users can also generate custom reports, share them publicly or privately, set up real-time presentations and export them to PDF or Excel.

Survey Anyplace offers an offline mode and multilingual support, as well as customization tools such as a color selector and a library of pre-built templates. Additionally, Survey Anyplace supports integration with various third-party applications such as TextMagic, Vtiger, MailChimp, Infusionsoft and more.

Services are offered on a monthly subscription basis that includes support via email and an online knowledge base.



95 Reviews of Survey Anyplace

Overall rating

4.61 / 5 stars

Filters:

Showing 1 - 20 of 95 reviews

October 2016

Wendy from PreQualifiedMates.com

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2016

Better, Faster, Less Expensive & More Feature Rich than our previous platform...

We are delighted with SurveyAnyplace. We were using another service for years. SurveyAnyplace offers the "fancy features" which were lacking in the other product. The other product served up the pages so slowly that the user would think the survey broke; SurveyAnyplace is lightening fast. It was a lot of work on our end recreating our surveys when we switched to SurveyAnyplace and then rewriting our database, but it was completely worthwhile. It would be nice with the time difference if product support was available 24/7 or longer daytime hours since we are in California, but it's not critical. They still are responsive and caring.

Pros

I love the speed. Whoosh, whoosh, whoosh, between the pages of the questions. The modern look & feel is excellent. A large variety of question types.

Cons

If I have created a question and subsequently change the question format, you have to recreate all of the answers because they disappear when you change the format. For instance, if you change from a check box to a pull down, the choices disappear and you have to reenter them. Also, if you add a question, and then want to reorder the the questions, you have to redo all of your logic. As I recall, the former product we used required redoing the skip logic, but only to the preceding question.

Response from Survey Anyplace of Survey Anyplace - Not a Fit Location

Replied October 2016

Hi Wendy, Wow, thanks for the kind words! It really means a lot coming from you. Keep up the good work!

December 2018

Tom from Douglas Emmett

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Survey Says...Survey Anyplace is My New Go-To!

I found Survey Anyplace user-friendly, creative and even funny, easy to share and wildly helpful processing my received data. 10+ for Survey Anyplace!

Pros

So I've used a number of survey programs to extract opinions and information from friends and organizations to which I belong. Truth be told I've never had a problem with any of them. None of them, however, have ever made me actually do a happy dance like Survey Anyplace has done. (Twice. I've done a happy dance twice. #literally)

The thing I love most about happy dance isn't the interface that one creates to build a survey. Though, trust me. It's ideal and easy. I'm pretty good with computers but I'm not one of you super-smart Millennials that knows everything about everything and then some. I know enough. I count on ease of use to manifest with every program or app I try. Ease of use with Survey Anyplace goes to 11! As an entrepreneur, one who is starting my own company, it's the feedback and what I'm able to do with it from a reporting standpoint that makes Survey Anyplace the hands-down winner in my book. There are more date filters than one would ever need...and I needed a bunch. You can send PDF's off Survey Anyplace. I was able to show my investor that my path was exactly where we wanted to be. I was even able to loop her into the integration of information by looping her in through a variety of apps she used on a daily basis. You won't get better reporting anywhere else. Period. Whether it's collaboration or ingenuity you're looking for. Survey Anyplace is your best bet. Take it from me.

Cons

I had trouble adding a few pictures I needed feedback on at first. Then I took the time to ask. Worked like a charm once I knew what i was doing. No complaints at all.

November 2016

Florian from School

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2016

Review of "Essential" plan for private purposes

I am currently a student from Germany and needed a proper survey tool for a few school projects. Sadly, the 20 responses you get in the free trial weren't enough so I decided to upgrade to the so called "Essential" plan, which offers 400 responses per month and is the cheapest of all plans (except for the free one of course). What is great about this tool are the many different types of question types you get to choose from. I only needed a "standard" list of options the respondent could choose from, and a kind of ranking system where the respondent could move the option he/she liked the best to the top, and worst to the bottom, etc. Both of those surveys worked really well. I also added custom fields so the respondents could write down their names, which also worked very well. Another great thing I noticed, although I didnt even use it, are the choices you can make for the design of your survey. Probably the most important feature for me was that my survey could be seen and obviously answered via smartphone. With a Compact design option everything looked fine on any mobile device I tried out and there were no complaints from any respondents either. And while more options usually mean that it gets more complicated for the user, that wasnt the case at all. Everything was explained very well with tips on how to achieve what you are looking for. The only problem I came across were the result charts. For me they did not really make any sense, which is why I only gave 4/5 stars for Functionality. The missing star for Value for Money is due to the fact that for me as a student, 29$ is still pretty much money, especially since I didnt get anything out of it either. But overall, as one can see by the ratings I was very happy with my one month of usage, although I didnt have any expectations going into this. The customer support was the nicest Ive ever come across, which is why Im writing this review. Within a few hours I had always gotten a valuable response to every question I asked. I dont know how well this tool works for actual organisations, but for my purposes it offered everything I needed.

July 2016

Kathy from Wilkes University

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2016

Survey Anyplace in the Classroom

I have used this survey tool a few times to gather information from my Twitter followers in the area of educational technology. The surveys were easy to set-up and to gather information from the results by question or respondent.

Pros

I love all the options that are included. There are multiple types of questions, but I love the slider, which makes the survey more engaging and interactive for the people being polled. In addition to a URL to share with people, a QR code is included to share. This would work out great in a classroom setting to lead the students to the "ticket to leave" to gauge their understanding of the content from that class period. The results are presented graphically in a couple of ways and, as the pollster, I can share those results with others via a special URL, too. The creators of Survey Anyplace have thought of everything...even allowing a YouTube video to be included in the survey. In a classroom setting, the students could view the video right within the survey and then answer the questions in the same place! It certainly would streamline the classroom workflow!

Cons

There is no survey software that I have seen that compares with Survey Anything. The pricing for a single teacher who sees four classes of 25 and would be able to administer 4 surveys a month, would be $29 per month. The next level up in the pricing structure would not be too useful for schools. But, the top level, Enterprise, allows unlimited surveys and multiple administrators! (One has to contact the sales department to get a quote.) But, since the survey software is so versatile and easy-to use, and can be used for student assessments as well as information-gathering from students, parents, and the community, I do believe this would be a very worthwhile purchase at the district level with access for all teachers and administrators.

January 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

January 2019

Excellent Survey Creation Platform

Survey Anyplace is far superior to our previous platform. It's faster & an overall better UX which is huge.

Pros

Ease of use. Speed between the questions. Selection of question types. Formatting flexibility. It supports photo uploads; our previous platform did not.

Cons

Tech support is not offered 24/7. Yet, they are quite responsive. It's usually something that isn't urgent. If you reorder questions, you need to redo your skip logic. The phone number field does not meet the North American Standard so it's a little kludge. We've had a few issues with photo uploads.

January 2019

Krista from Boot Camp Digital

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Powerful and Professional Survey Software

This is a great tool for surveying and lead generation. We use it as a survey tool with clients and for lead gen, and in both cases it works great. Their customer service is also outstanding.

Pros

Survey Anyplace is a great surveying platform. Surveys look professional and can include fun and interactive features. We use it for lead generation and it is very effective. We can directly tie sales back to our Survey Anyplace lead generation form. After reviewing A LOT of different surveying tools we've been using this for a few years now and love it.

Cons

I'm excited to see what new features they come out with to make it even more powerful. I would love for it to connect automatically to our CRM (we currently use Zapier to make the connection).

July 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Extremely fun and interesting surveys that we love using for our mobile users.

Pros

Survey Anyplace truly states their purpose. Their surveys are so easy to access & respond to from anywhere. We've seem massive success so far & plan to expand our mobile survey initiative.

Cons

At first we were worried that Survey Anyplace might not be right for us but we've quickly learned our users love using them & we've seen an increase in participation. Additionally, their customer service is phenomenal & it's very clear they're always looking for ways to make the experience better.

January 2019

David from Passions And Talents LLC

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Enterprise Solutions

Pros

I use the enterprise solution fro Survey Anyplace because of its ability to do more than any other survey website on the market. I was able to create a customized, responsive backend combined with a clean front end that automatically generates reports and sends them to clients. The company is responsive, engaged, and seek to understand the intricacies of your product.

Cons

The only thing I can't do that I would like to is online payment integration - ie, "to get your full report, pay now..." type stuff. But even then, they offered to help me build it, I just decided to hold off on that.

January 2019

Mitch from Vivid Insights

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2019

Great Survey App for my business

I'm building my start up with this quality app at an affordable price!

Pros

I love that the app has various functionalities such as, offline capability, email alerts, and truly stunning survey designs

Cons

The contact support is not best as they run on Europe time and I run on Eastern Atlantic Time, so it's a bit difficult getting answers to queries in the afternoon my time. But overall I've seen on a number of occasions staff work overtime to try and assist me

October 2016

Heather from Duggal Visual Solutions

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

2 of 5

Customer support

1 of 5

Functionality

1 of 5

October 2016

Disappointed

I was originally excited to find the software as it allowed for offline collection. Set up was easy but once we started collecting information everything fell apart. I spent over 6 hours trying to get a hold of someone on their chat (as there is no other way to get a hold of someone) and then another long period of time (when up against hard deadlines) to get issues and questions resolved. After the first issue was cleared up (after a couple days) there was some sort of update ran that cause us to have to reset the entire app midway through our show (causing us a lot of stress). We didn't feel that Survey Anyplace was at all sorry about the amount of extra work and money it cost us. We had to expedite a new ipad to set up their app again (plus travel to and from our tradeshow), we had to have key management spend a lot of time trying to handle the issue with them, and had a large amount of angry customers during the few hours at the show we were no longer able to collect information (they were angry as each person we collected had a chance to win a prize). This cost us business and made the company look bad. The software looked nice but not worth the time of money so I would not recommend it.

Response from Survey Anyplace of Survey Anyplace - Not a Fit Location

Replied October 2016

Hi Heather, I am very sorry to hear that you are not satisfied. For offline response collection, the successful operation of our app is dependent of a number of factors such as the cache & private browsing settings and the version of the browser. These critical factors were not sufficiently communicated to you. Given the impact that this can have, we have adapted our documentation and we will make sure to communicate this very clearly to future users. As for the issue resolution, we try our best to solve issues within the shortest time - I understood your issue was solved 3 hours after its discovery. It is true that we do not foresee 24/7 real-time support in our standard plans. In our experience, the level of support that we provide is sufficient for most users. That being said, a 24/7 hotline is certainly a specific support option for us to consider in the future, for users who need real-time support during trade shows or events. Wishing you all the best, Stefan (CEO)

December 2018

Miguel from University of Lisbon

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Excellent as teaching tool

It allows a truly interactive environment in the classroom. In addition, being a versatile tool in questionnaires, quizzes and surveys, with options to use images, text or other media, with customized design, allows focused applications as devised by the teacher.

Pros

Very intuitive and easy to use. It has lots of resources that can be used in classroom environment. Seasonal use is allowed (payment is restricted to the time of effective use).

Cons

Pricing is somewhat heavy. The price to quality ratio is not bad but the overall price could be lower.

August 2018

Miguel from AGL Energy

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Great features, guaranteed product evolution and great customer support

The product is being used to support a Demand Response trial in the energy industry to collect consumers feedbacks from the experiences they have with the program to help shape the program and improve where customers identify problems.

Pros

The ease of use and richness of features

Cons

The need to use supporting papers when we have to change the question logic but I understand you are improving on this

January 2019

Thiago from Furnas

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2019

Very easy to use, helped me to fly my project

I could create a form and emulate the functions of an mobile App, through Survey Anyplace. For our company it was a solution for prototyping.

Pros

Simple and intuitive UX. It feels smooth for the customers and very bealtiful. It´s possible to receive pictures directly on the form.

Cons

Definitely it could be more affordable. Also I'd like to integrate it with Google Spreadsheets more easily.

January 2019

Franka from Durabrik

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2019

Survey Anyplace

We use Survey Anyplace to interview our leads and customers. It's user-friendly en very effective.

Pros

Survey Anyplace is a user-friendly and intuitive tool. It has a lot of interesting features and a nice look and feel. When I have an issue with a survey I like to use the customer service chatbot which is very effective.

Cons

The one thing I miss is the possibility to add a question when a certain answer is selected.

January 2019

Rade from Jaka Lounge Human Capital

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Functionality

4 of 5

January 2019

Collaboration as a

I suggest to invest in desktop app if possible. This could be awesome tool for business L&D consultants.

Pros

Its simple to use. Excellent tool for collaboration between several facilitators at the same time. Good for managing clients if you are a L&D consultant. They can track the progress and make a comments any time. Love the Overview mode and Export capabilities.

Cons

Web app is little bit "rough on the edges". Its not easy to format text in all fields (block details). Would be nice if the Blocks could be customized more.

January 2019

Merle from University of the Witwatersrand

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Survey Anyplace

My overall experience is very positive. I prefer this software to others out there in terms of ease of use, wide range of item formats, moving sections around, randomisation of selected questions, look and feel, and most of all, its user support.

Pros

The software is very user-friendly. I was creating a fairly complex survey for my PhD with questions randomised in some sections and others not. I managed this easily.
There is excellent user support. My questions were answered quickly.
It is also free for students.

Cons

Not much really. I was always concerned I'd mess up a correction and need to revert to an earlier version, so I built up a list of earlier versions. But these are easy to track as they are clearly dated with numbers of responses supplied.

January 2019

Ericka from Talent Advisors

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2019

Great tool

Customer support is really good and the tool is the best I have found for surveys.

Pros

It´s a great alternative to use by a company because in every sense it looks professional starting for the way you can set it up, how the surveys look and even the names in the link that the customers see.

Cons

Some features are missing, and type of reports could be better.

October 2016

Martim from Systmapp

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2016

Awesome Product, Awesome Team

I needed to find a survey solution for my application. I looked at and tested several tools, some really great, some not so much... but they all felt short somewhere, specially pricing. Then I stumbled at Survey Anyplace. At first, it looked too good to be true. They support offline (one huge requirement for me), several different question types, good skip logic for more advances scenarios, custom CSS, and much more. Even though their product is great, what impressed me the most was their team. When I was still a trial client, I sent an email with a few questions about Survey Anyplace, and I got really quick replies from them, including their co-founder Mark. Also, we quickly realized that email was not the best way for us to solve my issues, so Mark promptly invited me for an 1-hour long conference call with screen sharing where he showed me the solution to my questions. Remember, I was still a trial client, and at that point, hadn't paid a single dime to them. Long story short, it is a truly amazing product that an amazing team keeps making even better.

Pros

Flexibility, Support

Cons

So far, nothing really.

January 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2019

Good application for collecting survey data offline

Service has been great when I have run into issues and everything works really well for our purposes.

Pros

It is fairly easy and intuitive to set up surveys.

Cons

The reporting of data is a little cumbersome and less clean than I would like.

January 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Great platform!

Pros

Survey Anyplace offers a wide variety of surveying options in an easy-to-use platform. They have amazing customer service and really go the extra mile to help make sure their clients are building the best surveys possible. I would definitely recommend this platform to friends or colleagues.

Cons

Certain features and bug fixes are still in development by the company. However, they are always developing new features and are on top of fixes and communicative about when resolutions can be expected.