SurveyGizmo Software


 

SurveyGizmo is a cloud-based survey solution for enterprises of all sizes. It’s suitable for industries such as market research, health care, compliance, marketing, nonprofit and education. Primary features include survey scripting, advanced logic, email campaigns, data import, reporting and distribution via mail, link and social media.

The solution enables companies to collect feedback, assess offerings and understand market needs via research. Other features include compliance management, data cleaning, quota application, conjoint analysis, crosstab analysis, open-text analysis and coding.

SurveyGizmo allows users to work on multiple surveys at the same time. It supports multiple languages and protects the data by using anti-hacking measures, firewall and security scans. It offers integration with Salesforce Marketing Cloud, Google Analytics, Google Spreadsheets, Webhooks, Social Media, Zapier and more.

SurveyGizmo is available with a monthly subscription pricing option. Support is offered via phone, email, documentation, live chat and community forums.

 

SurveyGizmo - Email campaign
 
  • SurveyGizmo - Email campaign
    Email campaign
  • SurveyGizmo - Reporting
    Reporting
  • SurveyGizmo - Results dashboard
    Results dashboard
  • SurveyGizmo - Social media integration
    Social media integration
  • SurveyGizmo - Survey creation
    Survey creation
  • SurveyGizmo - Theme management
    Theme management
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

223 Reviews of SurveyGizmo

 

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Software Advice Reviews (21)
More Reviews (202)

Showing 1-20 of 21

Maria from Heijmans
Specialty: Construction
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

May 2018

May 2018

SurveyGizmo is a very good developer.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The best thing about SurveyGizmo is the default design it offers for surveys that have not been provided with a design, the same platform offers a design that really complements each survey and makes it more fun.

Cons

They should fix some other detail in the instructions so that they are more specific and users can understand them much more, and that they have more ease in the development of ideas in the course of use.

Review Source
 
 

Monica from Montea
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

Nice describe the surveys everywhere.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

SurveyGizmo has the characteristic of being able to edit a survey even when it has already been published on any website, this truth has worked enough to maintain a better statistic and maintain a much more accurate response rate, avoiding future mistakes.

Cons

I think that this is the most expensive platform in the market, it is one of the most expensive prices, and I think that they should lower prices a bit to maintain a better confidence with customers, they should offer more solid prices that actually offer The user can access a platform with very good features and excellent plans.

Review Source
 
 

Ashley from Tecan
Specialty: Other
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

May 2018

May 2018

General opinions with Survey Platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It is practical and very useful. I have had multiple benefits in terms of its operation, I have saved time and I still get many satisfactory results from the software.

Pros

It's very original and very well designed I love all its procedure and results when doing any work. It is ideal for scheduled polls and I have seen fantastic results.

Cons

I really like the software but if you add more designs it would be excellent because it is also about innovating the quality of what you want to offer

Review Source
 
 

Marielvis from Kellogg Company
Specialty: Other
Number of employees: 10,000+ employees Employees number: 10,000+ employees

April 2018

April 2018

A few benefits that complements each survey very well.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have benefited from the use of SurveyGizmo because I have obtained that my surveys have better opinions, much more valuable, some opinions that really manage to change each product and that satisfy the client significantly.

Pros

I like that SurveyGizmo has a user-friendly interface, an interface so beautiful that it does not bore at any time to the person who is using it, and I also like the design of each survey, it supplements the perfection of the questionnaires.

Cons

I have no complaints about the use of SurveyGizmo, the truth has been good all this time that I have been using it, it has provided me with the necessary characteristics to achieve success in each survey that is sent.

Review Source
 
 

Paula from Starbucks
Specialty: Retail
Number of employees: 10,000+ employees Employees number: 10,000+ employees

April 2018

April 2018

It does not allow to change the design to the survey.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Currently it benefits the survey area in my company because with every opinion we receive from this medium, we manage to improve our infrastructure day by day, and also, we achieve constant communication with customers.

Pros

I like that SurveyGizmo has very good user support. Constantly some of my employees, have doubts, and when sending support, they can receive a response from them in a matter of minutes, it is something quite beneficial that improves long-term use.

Cons

I do not like that SurveyGizmo does not allow editing the design of a survey to your liking, in this platform the "orange" design should be for all surveys, it is annoying that they do not give the client freedom to choose the design they want.

Review Source
 
 

Maykol from Charleys Philly Steaks
Specialty: Other
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2018

April 2018

Better organization of opinions.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have benefited from the use of SurveyGizmo since I have managed to scale several beneficial characteristics. As they are, a better presentation of surveys related to my company, a better organization of opinions.

Pros

I like SurveyGizmo mostly because of the design, it has blue and pink colors, which generates an excellent comfort when making the design a little fun. The colors that it has in the surveys are also very good, it makes the survey not boring.

Cons

I have no complaint about SurveyGizmo, it is software that has behaved tailored and has made my company more and more feasible and real.

Review Source
 
 

Paul from Impact
Specialty: Recruiting Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Useful affordable tool for surveys

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

SurveyGizmo is pretty straightforward and intuitive in setting up and administering surveys. If you did get lost on what to do, you could find your way through it.

Cons

If you have never done a survey previously, it is a good idea to have it all mapped out ahead of time as we did not like having to come up with the survey info in the software. We rather put it together in a word processor first and have time to reflect on it first. It is not a negative on the software as it is just difficult to put together a survey and it is much better to have it mapped out ahead of time. Perhaps a better way to create surveys on the fly with a SurveyGizmo interface would help.

Review Source
 
 

Naveen from Novartis
Specialty: Other
Number of employees: 10,000+ employees Employees number: 10,000+ employees

April 2018

April 2018

Fantastic tool for creating Surveys and reporting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Value for Money, can be used as Organization wide tool

Pros

User friendly, easy to use and flexibility are the key points for the tool. The User Interface is also very interesting and appealing.

Cons

capability to use it for other compliance related operations and calculation of Risk score parameters requires coding effort.

Review Source
 
 

Annie from Oracle
Specialty: Other
Number of employees: 10,000+ employees Employees number: 10,000+ employees

March 2018

March 2018

Surveys with more diversity and more entertaining.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

My use of SurveyGizmo has benefited me because we have managed to provide a much more pleasant survey in my company, with more diversity and integration.

Pros

I really like that SurveyGizmo is a software with many features and functions when creating a survey, it allows you to implement multiple things to give life to each survey and make it more entertaining.

Cons

I do not like the prices of SurveyGizmo, even though their functions are very good and go far beyond reality, they should lower prices so that they maintain a facility when accessing them.

Review Source
 
 

Carole from Kellogg Company
Specialty: Other
Number of employees: 10,000+ employees Employees number: 10,000+ employees

March 2018

March 2018

Surveys are more comfortable to perform, much more feasible.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The use of SurveyGizmo, has become something essence in my company, since it is a software that has helped us to solve every doubt of a client by means of a form of survey quite fast.

Pros

What I like most about SurveyGizmo is its interface, it is an interface where you can surf comfortably, do a survey without boredom and an interface that can make the work of a survey, much simpler and feasible.

Cons

I do not like the price of SurveyGizmo, it is very expensive to pay each of the plans proposed by SurveyGizmo, however, beyond the prices, I have not given any other error or any interruption.

Review Source
 
 

Santosh from Infobahn Softworld
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Robust survey tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

1. Cost - great value for its capabilities.
2. Options - Multiple question types and reporting options.
3. Report sharing - Great report sharing features via email and links.

Cons

Could improve data sharing between projects. If you have year over year data you'd like to consolidate, the process is a bit of a hassle.

Review Source
 
 

Sharad from Infobahn Softworld
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

They have very solid and powerful features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Besides basic features, it also allows you to write your own scripts to extend the feature to a more powerful level.

Cons

A lot of times when you make changes of a survey, such as adding a new question, then you use the edit link to go back to add data for that new question. However, edit link usually fails to show the new question.

Review Source
 
 

Chense from Chevrolet
Specialty: Other
Number of employees: 10,000+ employees Employees number: 10,000+ employees

March 2018

March 2018

The prices should go down immediately and make them adapted.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have benefited from its use in my work area because I have managed to obtain a more graphic response or opinion, an opinion that increases utility and greatly improves efficiency.

Pros

I really like the easy adaptation that SurveyGizmo has, and also how generous it is to allow access from any device and offer the ability to create a survey using a mobile phone.

Cons

I do not like the prices of SurveyGizmo, since they surpass the price and I see it as a high risk factor, it is a very expensive tool and it does not have so many innovative functions.

Review Source
 
 

Angelica from Kellogg Company
Specialty: Other
Number of employees: 10,000+ employees Employees number: 10,000+ employees

March 2018

March 2018

It has a very good structure to make an excellent edition of surveys.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have certainly benefited from its use, since I have been able to establish very good quality answers and in this way improve the image my company has, and provide surveys that are increasingly beneficial for the clients that carry it out.

Pros

What I like most about SurveyGizmo is that it allows a wide variety of options and configurations, in terms of editing a survey. The tool offers a multiplicity of possibilities to fix and fulfill a survey.

Cons

I do not like that SurveyGizmo has too much complexity to become familiar with the constructor of conditional expressions for the formulation of questions, in this way, it is very complex to understand each of the functions in this platform.

Review Source
 
 

Angelica from Habersham Bank
Specialty: Banking
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Excellent fluency in the surveys and with very good platform functions.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Its use has benefited me a lot in my work area, since I have been able to create surveys with better quality for clients and with better fluency.

Pros

What I like about SurveyGizmo is the platform as such and the ease with which you can create a survey, the platform is very well organized and you do not have to read instructions to understand the functions of this software.

Cons

I do not like that SurveyGizmo has such high prices, it is the only negative factor that I see, since in the other factors, it has completely fulfilled the required expectations.

Review Source
 
 

Luisana from Poá Parfum
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Entertainment and comfort, that's what SurveyGizmo represents.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have benefited a lot from the use of SurveyGizmo, previously I had many problems because I was totally bored doing a survey, but since I implemented this software in my company, now doing a survey is much simpler and more entertaining.

Pros

What I like most about SurveyGizmo is the interface, I've never really felt so comfortable doing a questionnaire, this platform has provided me with excellent comfort and attention so I can continue to conduct surveys on it.

Cons

I do not like the prices of SurveGizmo, this factor does not really affect so much, and it's not that interesting, but I would like the rates stipulated in the SurveyGizmo plans to be more accessible to a public with low prices.

Review Source
 
 

Vigney from Poá Parfum
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Speed ​​and efficiency in SurveyGizmo, access anywhere in the world.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The use of SurveyGizmo has greatly benefited me, since I have been able to send surveys about my company's material, from any place where I find, and receive answers instantly!

Pros

What I like most about SurveyGizmo is the mobile phone version, since it's great to be able to create surveys using a simple phone, wherever you are!

Cons

I do not like the prices that SurveyGizmo has, I think that these prices should go down a bit, it is very expensive to access high quality plans that have many benefits.

Review Source
 
 

Luisana from Jaco Electronics
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2018

March 2018

Excellent composition that complements the preparation of surveys very well.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have obtained a better response structure within my company, we have improved the opinions we receive of our services through SurveyGizmo.

Pros

The most entertaining and positive SurveyGizmo is the ease with which surveys are conducted, it is very fun to conduct surveys on this platform for how easy and comfortable it is.

Cons

I do not like SurveyGizmo's prices, since they exceed their price per month and I think that survey software should be cheaper and accessible to anyone.

Review Source
 
 

Katherine from Ryder System
Specialty: Transportation
Number of employees: 10,000+ employees Employees number: 10,000+ employees

February 2018

February 2018

Nice stadistics and explanation graphics.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

SurveyGizmo is a very well done software, which provides excellent long-term benefits, such as raising a company, and improving the quality of each service. Empresarilamente SurveyGizmo has benefited me a lot, since I have been able to completely change the prices of my services and each of the characteristics in my work, for a good of the client.

Pros

SurveyGizmo is very different from the other survey platforms, since this software has very good statistics of results at the end of each survey, this is the factor that complements it, every time a survey ends, the results are shown in graphs with its respective explanation.

Cons

I do not like the prices of SurveyGizmo, although this software is quite good and the functions it has, surpass any other platform, should not have such high prices, I would like more adapted and accessible prices .

Review Source
 
 

Marta from Contra Costa County
Specialty: Nonprofit
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

February 2018

February 2018

Intuitive and flexible

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Forget about survey monkey.

Pros

This product is very intuitive and has great functionality. Surveys are easy to set up, manipulate, import information from documents and customize. Good reporting tools.

Cons

The instructional videos could be shorter if focused on the product.

Review Source
 
 
 
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Showing 1-20 of 202

Eli from Vidology
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Easy to use, features lacking

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

It is easy to set up surveys and view statistics about them.

Cons

There is no app or way to manage my surveys on the go easily.

Review Source: Capterra
 


October 2018

October 2018

Easiest tool for survey-building

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

It's reaaly easy to build, edit, test and share surveys. Logic options are easy to use and apply

Cons

Altough we have a subscription, a lot of features were not available for use. There was a great need for multiple options within a question but the tool only allows you a single action per question.

Review Source: Capterra
 

Hasan from AZER TURK BANK OJSC
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2018

September 2018

Effective tool for minimizing risks and avoiding from extra costs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

SurveyGizmo is time, money and energy saver. I can’t imagine our company without Surveygizmo. We do more with less employees thanks to SurveyGizmo.

Pros

Sometimes companies need to focus to a specific region or specific target group of people and learn their need in order to make right desicion and create right marketing campaigns. But for such targeting and research companies need many employees and budget. Comparing future revenue and current costs it is not profitable and affordable for companies. To avoid from such costs SurveyGizmo offers rich variety of services. SurveyGizmo not only collects data but also gives companies comprehensive analysis in order to make smart decisions. My company also uses SurveyGizmo and thanks to it almost all marketing campaigns of our company ended with success.

Cons

Due to human psychology when people feels that they are participating in a survey they tend to answer different than reality and as a result wrong decisions can be made by companies. Therefore SurveyGizmo must use different tools to avoid from such issues.

Review Source: Capterra
 

Jacob from Owen J Roberts School District
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

September 2018

September 2018

Excellent and easy money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Late disqualifications sometimes

Pros

The ease of taking surveys to earn extra income

Cons

sometimes the amount of time it took and late disqualifications

Review Source: Capterra
 

Allen from VIZ Media, LLC
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Makes Surveys Simple

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It works. Donezoes.

Pros

Survey Gizmo is easy to set up and has great reporting tools (provided that your survey was designed well, of course).

Cons

I wish the templates were easier to integrate.

Review Source: Capterra
 

Clare from Arts Economics
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

AVOID Survey Gizmo

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Awful.

Pros

Survey Gizmo started out as a reasonably priced and better alternative to Survey Monkey. They did this to ensure good reviews etc and get customers. They weren't particularly better- just a very average product that was easy to use.

Cons

They contacted me a month before my plan was due to expire and told me they were " retiring" the service they had offered me and to maintain the same services, I had to accept a 400% plus increase in price. Their customer service were clueless and obnoxious and they took an extra unauthorized payment from my credit card when I said in writing I was no longer interested in the subscription. I'm now having to deal with this as a fraudulent payment on my c/ card. What a waste of time and energy for a product that was so average to begin with.

Review Source: Capterra
 

Beth from NewFoundry
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Expensive for low-volume researchers

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This survey platform offers a full feature set of survey tools, such as answer piping/logic plus a good set of analysis tools.

Cons

The new pricing structure that they put in place as of about a year ago or so has made it too expensive. Unless you are doing a high volume of studies, it just doesn't make sense to pay the monthly fees charged by SurveyGizmo.

Review Source: Capterra
 

Alan from HCL Technologies
Number of employees: 10,000+ employees Employees number: 10,000+ employees

August 2018

August 2018

I never recommend using SurveyGizmo at any point.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Whenever a survey is conducted, the results are shown graphically. This is more helpful as it gives a clearer picture. It was relatively good when I started using it and then suddenly there were few changes in the GUI and after that I never felt lit using like before. Support team doesn't know what is going on on their platform.

Cons

Whenever you update any feature that has been used in any of your forms, the updated feature is seen only when you apply them once again. If not, the older version remains as it is. The customer support team is very inefficient. It may take months to get any response on the queries put forward. Also, this software is very expensive. Though it shows a variety of features, similar applications also possess these features at a comparatively lower price. Such a high price is not really helpful for small business groups and startups.

Review Source: GetApp
 

Patrick from On-call CIO
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Powerful survey collection

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Wealth of features
Integrations (Zapier, Tableau, Google Sheets)
Separate US/EU servers

Cons

Reliability: it has been known to be down too frequently
SMTP customization is oddly hard to implement

Review Source: Capterra
 


August 2018

August 2018

Used to be fantastic

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I have found Survey Gizmo to be the easiest survey software for new users to learn. With a quick 30 minute training session, I can get novice survey programmers up and running.

Cons

Survey Gizmo has experienced incredible growing pains over the past year and a half. Features have been removed mid-license, data has been lost, logic has gotten garbled, etc. As a long-time user of it, I can no longer recommend the product until the platform becomes more stable.

Review Source: Capterra
 

Laura from Travel Leaders Corporate
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

August 2018

August 2018

Outstanding Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am only tasked with using SurveyGizmo 2 or so times per year so I forget some of their functionality. However, I was actually able to call them and speak with a "real" US-based person on the phone. I expected a lengthy wait time and they picked right up. They we able to walk me through how to do what I needed to do and emailed me a "cheat sheet" after the call in case I forgot the next time. Other companies could learn from Survey Gizmo's customer service!

Pros

The ease of use and help when I needed help was outstanding!

Cons

Nothing really. I need to use it more often to become better familiar.

Review Source: Capterra
 

Michael from Pixilart

August 2018

August 2018

frustrating, alright

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

They do offer a lot of unique features on the site and the interface is incredible (both of which I respect)

Cons

The pricing is ridiculous, the customer support hardly ever gets back in touch with you and when they do, they explain things that doesn't make any sense and has nothing to do with the current situation.

Review Source: Capterra
 


July 2018

July 2018

We use SurveyGizmo for creating many surveys for education purpose.

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

We have all of our serveys in one place. Good completion ratio of surveys.

Pros

The surveys looks very good on each device. Easy to export results to excel. Easy to choose the fields to view in the results page.

Cons

The surves dashboard is not well designed. Soemtimes it is hard to locate a survey. Complicated to edit ans missing features.

Review Source: Capterra
 


July 2018

July 2018

Very good survey platform for the price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is very easy to build a survey with logic and get up and running in little time. The reporting is very robust for a survey platform at this level. Customer support has been excellent.

Cons

Only complaint is the offline survey for mobile devices. It can be time consuming when you can only answer one question per page on a mobile device. However, this may be a limitation on a mobile device itself.

Review Source: Capterra
 

Kristina from DigitalGlobe
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2018

July 2018

It's an easy survey tool

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

I can create surveys in less than 15 minutes and get them ready to go quickly and integrated.

Pros

I'm sort of new to creating long surveys but this definitely makes it easy to do and it provides a lot of support to get you going.

Cons

Maybe the excel csv export option because it gives you a lot of unnecessary fields but overall it is awesome.

Review Source: Capterra
 


July 2018

July 2018

I have used SurveyGizmo when answering surveys sent to me by various companies

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the format of the surveys and they are easy to navigate. I think the variety of question types are nice as well as the ability to customize surveys.

Cons

I do not have many complaints with this software. I have had overall positive experiences so far and have nothing to report.

Review Source: Capterra
 


July 2018

July 2018

Greedy and unconscionable. Totally inflexible in servicing customers. Love to take the money.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Was able learn about some of the functions of a survey provider and how they can be used to create quizzes and surveys in creative ways.

Pros

Some of their features at the time were only supported by them. This is changing very quickly. There are several other terrific providers in the marketplace who now support the features that were only available with SG.

Cons

I had to pay them dollar's over the last 5+ years to host 2 surveys with extremely light traffic just as a storage because they were not forthcoming about their downgrade and storage policies. The features I needed - advanced quizzes and calculations - were only available on their platform. I asked them several times my options for downgrading to a lower plan because I was not using the platform but I did not want to loose my data and the work I had done. Their answers were extremely vague knowing full well that they were getting a free ride on the $/month I was paying just for storing a few MB of data. In the meantime, they changed the pricing plans so that the original plan would now cost me $/month. My old plan went on a "legacy plan" where I could not use many of the features like questions libraries. I have now switched to a provider who supports everything that SG does, does it 10 times better than them - both style and function - and does it at half the price.

Review Source: Capterra
 

tamara from Paamonim

July 2018

July 2018

is very similar to other survey Softwares. does the job

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

the customer support and documentation are good. works well with Hebrew. have a big variety of question types.

Cons

the interface is a little hard to understand. the mailing list not always work properly. the phone view can be tiresome

Review Source: Capterra
 


July 2018

July 2018

Very rudamentary

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Well, it's simple thts for sure. Definitely not something I would use again to send out to clients or potential clients.

Cons

It feels extremely basic and almost childish. The feel doesn't seem professional or confiendential to me.

Review Source: Capterra
 

Grant from Bric — Project Planning and Time Tracking
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Half Way Between Survey Monkey and Qualtrics

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

SurveyGizmo provides a lot of enterprise features that are available for Qualtrics at a price that is competitive with Survey Money.

Cons

I don't find myself using SurveyGizmo very often anymore. More often I am selecting Qualtrics for large enterprise work, and Survey Monkey for web forms and smaller projects.

Review Source: GetApp
 
 
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