---
title: "Alchemer Survey vs SurveyMonkey - 2026 Comparison - Software Advice"
description: "Alchemer Survey vs SurveyMonkey - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization."
source_url: "https://www.softwareadvice.com/za/survey/surveygizmo-profile/vs/surveymonkey/"
page_type: "comparison"
language: "en"
publication_date: "2026-10-30"
---
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Alchemer Survey vs SurveyMonkey
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Updated October 30, 2026
# Alchemer Survey vs. SurveyMonkey: 2026 Comparison
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Updated October 30, 2026
# Alchemer Survey vs. SurveyMonkey: 2026 Comparison
Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.
Free Expert Guidance
Real Human Advice
1M + Businesses Helped
Product comparison
Compare up to 3 products side-by-side
+
Add product
[](https://www.softwareadvice.com/customer-experience/surveygizmo-profile/)
[Alchemer Survey](https://www.softwareadvice.com/customer-experience/surveygizmo-profile/)
4.5
[(393)](https://www.softwareadvice.com/customer-experience/surveygizmo-profile/reviews/)
Starting Price
$55.00per month
Free trial: Available
Free version: Available
Pros:
- Ease of Use
- Customer Support
Cons:
- Pricing
Who uses Alchemer Survey
Based on 393 reviews
- Most common industries: Professional Services (15%), Retail, Consumer Goods & Services (8%) and IT & Software Development (7%)
- Top use cases: Survey (9%), Customer Experience (6%) and Market Research (5%)
75% of users recommend this product
[](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/)
[SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/)
4.6
[(10522)](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/reviews/)
Starting Price
$30.00per month
Free trial: Not available
Free version: Available
Pros:
- Ease of Use
- Data Collection
Cons:
- Pricing
- Question and Answer
Who uses SurveyMonkey
Based on 10522 reviews
- Popular among: Small businesses
- Most common industries: Health & Medicine (13%), Education & Learning (12%) and IT & Software Development (11%)
- Top use cases: Survey (16%), Customer Experience (6%) and Customer Satisfaction (6%)
81% of users recommend this product
[](https://www.softwareadvice.com/customer-experience/surveygizmo-profile/)
Alchemer Survey
4.5
[(393)](https://www.softwareadvice.com/customer-experience/surveygizmo-profile/reviews/)
[](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/)
SurveyMonkey
4.6
[(10522)](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/reviews/)
+
Add product
Add product
## Alchemer Survey vs SurveyMonkey: At a glance
* * *
Product ratings at a glance
| | Alchemer Survey | SurveyMonkey |
| --- | --- | --- |
| Overall rating | 4.5
393 reviews | 4.6
10,522 reviews |
| Ease of use | 4.5 | 4.6 |
| Value for money | 4.0 | 4.4 |
| Functionality | 4.2 | 4.5 |
| Customer support | 4.4 | 4.3 |
| Ease of deployment | 4.6 | 4.5 |
Best in comparison
## User interface
* * *
## Key features
Features selected based on 10,915 reviews from NPS
* * *
Customizable Questions
5.0
Customizable Templates
3.8
Data Analysis Tools
3.8
Data Import/Export
4.2
Drag & Drop
N/A
Email Marketing
2.0
- Multiple Question Types: 5.0
- Customizable Questions: 5.0
- Customizable Fields: 4.9
- URL Customization: 4.7
- Surveys & Feedback: 4.7
- Response Validation: 4.7
- Skip Logic: 4.7
- Survey Builder: 4.6
- Customizable Forms: 4.4
- Reporting/Analytics: 4.3
- Data Import/Export: 4.2
- Question Branching: 4.1
- Data Analysis Tools: 3.8
Customizable Questions
4.6
Customizable Templates
4.4
Data Analysis Tools
4.2
Data Import/Export
4.3
Drag & Drop
4.8
Email Marketing
4.3
- Multiple Question Types: 4.8
- Anonymous Feedback: 4.7
- Real-Time Notifications: 4.7
- Pulse Surveys: 4.7
- Peer-to-Peer Recognition: 4.7
- Employee Recognition: 4.6
- Surveys & Feedback: 4.6
- Customizable Branding: 4.6
- Mobile Access: 4.6
- Data Security: 4.6
- Survey/Poll Management: 4.6
- Survey Builder: 4.6
- Customizable Questions: 4.6
- Reporting & Statistics: 4.6
- Activity Dashboard: 4.6
- Response Quotas: 4.6
- Email Reminders: 4.6
- Real-Time Analytics: 4.6
- Real-Time Data: 4.5
- Email Management: 4.5
- Customizable Forms: 4.5
- NPS Survey Structure: 4.5
- Dashboard: 4.5
- Data Capture and Transfer: 4.5
- Multi-Language: 4.5
- Customizable Reports: 4.5
- Engagement Tracking: 4.5
- Feedback Management: 4.5
- Customizable Fields: 4.5
- Live Results Sharing: 4.5
- Mobile Survey: 4.5
- Reporting/Analytics: 4.4
- Forms Creation & Design: 4.4
- Visual Analytics: 4.4
- Customizable Templates: 4.4
- Sentiment Analysis: 4.4
- Reminders: 4.4
- Customer Experience Management: 4.4
- Performance Metrics: 4.4
- Randomization: 4.4
- Alerts/Notifications: 4.4
- Third-Party Integrations: 4.4
- Data Import/Export: 4.3
- Question Piping: 4.3
- Response Validation: 4.3
- URL Customization: 4.3
- CRM: 4.3
- Question Branching: 4.3
- Access Controls/Permissions: 4.3
- SSL Security: 4.3
- Offline Response Collection: 4.3
- Multi-Channel Distribution: 4.3
- Email Marketing: 4.3
- Trend Analysis: 4.2
- Question Library: 4.2
- Support Audio/Images/Video: 4.2
- Data Analysis Tools: 4.2
- Social Media Integration: 4.2
- Template Management: 4.2
- Conditional Logic: 4.2
- Workflow Automation: 4.1
- Customer Segmentation: 4.1
- Negative Feedback Management: 4.1
- Skip Logic: 4.1
- Benchmarking: 4.0
- Collaboration Tools: 4.0
- Learning & Development: 3.9
- Gamification: 3.9
- Real-Time Reporting: 3.8
### Wondering if these products fit your needs?
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LexiAdvisor for 8 years
### Wondering if these products fit your needs?
Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.
LexiAdvisor for 8 years
## Integrations
* * *
[
TableauNot enough reviews
](https://www.softwareadvice.com/bi/tableau-profile/)[
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ZapierNot enough reviews
](https://www.softwareadvice.com/cloud-management/zapier-profile/)
- Google Analytics 360
- Slack
- Meta for Business
- Twitter/X
- Stripe Payments
- Voxpopme
- Microsoft Power BI
- Google Docs
- SMTP
- IBM SPSS Statistics
- Webhook Relay
- HubSpot CRM
- Paylocity
- Asana
- OneLogin
- Domo
- Okta
- Salesforce Sales Cloud
- Salesforce Platform
- Zendesk Suite
[
Microsoft ExcelIntegration rated 4.8 from 23 reviews
](https://www.softwareadvice.com/productivity/microsoft-excel-profile/)[
SlackNot enough reviews
](https://www.softwareadvice.com/remote-support/slack-profile/)[
ZapierNot enough reviews
](https://www.softwareadvice.com/cloud-management/zapier-profile/)
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- Zendesk Suite
- Tremendous
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- Dataddo
- Google Forms
- HubSpot CRM
- Notion
- Zoom Events and Webinars
- Airtable
- Smartsheet
- HubSpot Marketing Hub
- Evernote Teams
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- monday AI Work Platform
- ActiveCampaign
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- Matillion
- theMarketer
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- trocco
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- Purplepass
- Recruit Wizard
- Maximizer CRM
- CozyRoc SSIS+ Components Suite
- Chattermill
- Gainsight CS
- Osano
- Style Intelligence
- Quickwork
- Kapiche
- Pabbly Connect
- Minitab
## Reviews
* * *
Positive review:
JL
John L.
Managing Director
Management Consulting, 2-10 employees
"Excellent. Plus any time I needed support (queries) they were on it .... and it was via real people - so was both personal and professional."
Mar 5, 2026
Negative review:
EM
Edward M.
General Manager
Events Services, 1001-5000 employees
"Some of the user interface and functionality isn't as intuitive as you would hope for with regards to building, monitoring and exporting data analytics."
May 8, 2025
Positive review:
EM
Edward M.
General Manager
Events Services, 1001-5000 employees
"The ability to customize surveys, and leverage the platform from an enterprise level across the organization allows for easy sharing of analytics and reporting data."
May 8, 2025
Negative review:
MN
Mark N.
Analyst Manager
Education Management, 51-200 employees
"Data import/merge slow, support team sometimes slow to respond"
Mar 29, 2023
Positive review:
KM
Kilmer M.
Senior Director of Advertising
Financial Services, 11-50 employees
"Alchemer is a versatile platform that empowers market research and customer experience management, offering features from creating personalized, visually engaging surveys to conducting comprehensive data analysis."
Oct 24, 2024
Negative review:
VR
Verified Reviewer
Growth Analytics & Market Insights Specialist
Consumer Goods, 1001-5000 employees
"What I like least about this software, though, is that their servicing team seems to lack in proactiveness to help and guide clients in building more spot-on surveys."
Mar 22, 2022
[Read all reviews](https://www.softwareadvice.com/customer-experience/surveygizmo-profile/reviews/)
Positive review:
CM
Cody M.
Roofer
Construction, 2-10 employees
"The platform offers a variety of professional templates and customization options, which saves me time and helps me create surveys that look polished."
Aug 12, 2026
Negative review:
JP
Jessica P.
Senior Marketing Analyst Lead
Civic & Social Organization, 201-500 employees
"Also, the UI feels cluttered when editing long surveys, which slows down our iteration."
Sep 5, 2026
Positive review:
Ashley G.
HR Manager
Maritime, 51-200 employees
"SurveyMonkey offers a wide variety of question types and formatting choices, making it easy to design surveys for virtually any purpose, from employee engagement and customer feedback to event registrations and market research."
May 19, 2026
Negative review:
EL
Eduardo L.
Safety Coordinator II
Construction, 10000+ employees
"One downside with SurveyMonkey is that some of the better features are locked behind paid plans. If you’re just using the free version, you can run into limits pretty quickly, especially when you want more customization or advanced options."
Aug 20, 2026
Positive review:
Michelle R.
Researcher
Research, 1001-5000 employees
"SurveyMonkey is a fantastic, "point-and-click" survey software that allows users to create very high-quality and tailored surveys for a wide range of uses, from training satisfaction to polling and ranking."
May 10, 2026
Negative review:
Parker W.
Teacher
Education Management, 201-500 employees
"Some of the cooler features feel locked away unless you pay for the higher plans, which can be annoying if you just want to add a bit more customization or get deeper insights without upgrading."
Apr 27, 2026
[Read all reviews](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/reviews/)
## Customer support
* * *
Alchemer Survey
Email/Help Desk: Available
FAQs/Forum: Available
Knowledge Base: Available
Phone Support: Available
24/7: Available
Chat: Available
SurveyMonkey
Email/Help Desk: Available
FAQs/Forum: Not available
Knowledge Base: Available
Phone Support: Available
24/7: Available
Chat: Available
## Training options
* * *
Alchemer Survey
In Person: Available
Live Online: Available
Webinars: Available
Documentation: Available
Videos: Available
SurveyMonkey
In Person: Not available
Live Online: Available
Webinars: Available
Documentation: Available
Videos: Available
## Send this comparison chart to my inbox
## Popular Comparisons
* * *
[Jotform vs Alchemer Survey](https://www.softwareadvice.com/market-research/jotform-profile/vs/surveygizmo/)[UmfrageOnline vs SurveyMonkey](https://www.softwareadvice.com/compare/157864-surveymonkey/vs/449992-Enquetes-Maken/)