Data and opinion collection is used to implement our best ideas into public. This collection of data and opinion is easily done by using the SurveySparrow. We can obtain feedback and opinions from the customers.

SurveySparrow allows us to create most interactive and conversational surveys. The surveys created using SurveySparrow will get more responses from targetted participants. This platform has several types of templates in it which are used to create surveys instantly.

SurveySparrow platform has some best features than other survey builders but they are only available for paid subscription only.

Awesome. It's always very easy to receive a response and answer to my questions as well as assistance in troubleshooting an issue.

I like the overall design and ease of use. It's a very simple yet aesthetically pleasing application and easy for end-users to navigate.

I've been running into feature problems. Due to some of the capabilities of the application, it feels like there should be more features that extend beyond just "Customer Service" features.

It has been a roller coaster ride. There are high points of using them and lot of cons. They seem to lack the maturity required for handing huge workloads. My recommendation to others would be to clearly review the product and understand email limits etc before selecting them. If you are looking for email based surveying capability then stay away.

1. Chat based survey capability 2. Open integration 3. SMS Text capability

1. Poor chat (only) customer support. Takes hours to get a small thing done. 2. Lack of email marketing features. There is no way to send reminders easily or even segment audiences. 3. Lot of dependence on developers, which is a huge time suck. 4. Doesn't allow you to handle bulk loads such as deleting or copying an audience list. 5. Webhooks have trouble connecting to AWS public gateway.

Easy to use, surveys are easy to create and the frontend for surveys is very user friendly. Good level of customisation and an excellent range of question types for quantitative and qualitative measuring. API documentation is good.

We're using the survey sparrow API, and found there are some areas of the data that are not accessible via the API.

1. Ease to use the tool 2. CSM and support received 3. Easy Integration 4. Cost Effective

1. AI and Machine Learning feature 2. Trend analysis

Ease of use and setup. Ideal for both SME and Enterprises.

Some of hte old-fashioned features are not available anymore.

I appreciated the personal and responsive customer service I received from the Survey Sparrow team and we were able to make adjustments and customizations as needed.

A few advanced features were not yet available.

Good, but can definitely be more customized to requirements

The UI is great and easy to use. Platform is intuitively designed and many good features.

The platform is not very helpful for creating more elaborate and complex surveys such as 1. creating sub sections under sections within a survey 2. having a flexible survey completion % system

ease of use, UI is smooth, integration with other tools

emailing mechanism and slow processing of data

It's been great for the most part! The billing aspect of their services needs work though. The sales reps tell you one thing whilst you can action another thing in your account.

360 survey reports are a great time-saver. Very intuitive and detailed.

They force you to be on a renewal subscription and you cannot manually cancel it. You will need to reach out for support to clear out renewal invoices, after which your account is blocked until you make a new purchase...

My overall experience with surveysparrow is great.Its best used for building surveys for customers and knowing about their opinion.The process can be smoothly done with the help of surveysparrow.

Surveysparrow is best when compared to any other surveybuilders.The userinterface is easy to setup and use.The customers feels friendly when filling those forms.The best feature of surveysparrow is that it has a lot of inbuilt templates for creating surveys.These templates are very good looking.

Surveysparrow has got so many features which are not available in other survey builders bu the user must take premium plan to get access to those features in surveysparrow.

Excellent service and fast support!

I love that the software is flexible and not too expensive. Support are great and helped resolve my clients issues fast! My clients and their clients love this software. The best resolution to typeform issues!

There were a few issues at first with partial submissions and submissions still being submitted without consent but the team resolves those issues fast, no other company was as customer centric as surveysparrow.

The way SurveySparrow can handle input from visitors via chat is a tremendous help. People tend not to fill in surveys when just linked to a more static "normal" survey. But with the survey integrated into their chat application, we see more people responding. Meaning we are able to gather more valuable data than before. We made some adjustments to the website as we learned that some parts of our navigation was not that simple, according to our visitors feedback. That is a clear benefit we have realized and could not have done without the feedback we got via SurveySparrow. Give it a try, this is something you really need to experience first hand. No review will do this justice compared to just “flying in”!

The feature set is incredible and apparently ever growing. I like that SurveySparrow are continuously working on new functionality. Sure there was a learning curve, but it was not steep. We like it so much that we upgraded to a (newer) higher tier, which gives us even more functionality. We are already actively looking at our internal processes to so see how we can further improve our integration with SurveySparrow. Special shout out to their support team; they are good listeners, knowledgeable and solutions focused. I had some small feedback on a SurveySparrow newsletter, got a mail back the same day thanking me for my comment and got asked if I had anything else to share, improving future outreach.

SurveySparrow changed their tiers (for the better), but did not notify us. Improvement could (and always should ) be made regarding their external communication. We had some difficulties to login in the past, but it turned out that at that moment there was some maintenance going on, and we did in fact received an email about this (which we overlooked). Can happen, not a big problem.

It facilitates the collection of omnichannel data through email, web link, social networks, among others. Surveys have a nice modern look. Ready-to-use templates are very useful and help save time. Offline surveys work perfectly and 360 feedback surveys are very versatile as well.

This platform is very complete and versatile, the only problem is that, to enjoy the advanced functions, the cost rises considerably.

Great free plan to start setting up the platform. We use it for NPS and send surveys to abandoned users

The data reporting is not up to their competitors

My overall experience using surveysparrow id great and i recommend everyone using it for building better surveys.

The best feature of survey sparrow is that it has tons of free templates which are used to build surveys.The import and export feature helps in importing and exporting of data which are used to surveys.The user interface is very beginner friendly and easy to set and to use.It helps in collecting and gathering data or used to collect the opinions from a certain set of users.The technical support offered is greatly appreciated.

Surveysparrow has more features but user should pay/purchase some premium plans in order to use those features.

My overall experience is with survey sparrow of make survey build forms by collecting the feedback from customers and clients. Surveysparrow has always meets or needs according to the templates

It is used to build templates from the customer opinions. It has different types of templates it is friendly interface when filling the forms (or) templates when compared to other templates it is good looking its based on the customer reviews

It has many features but we get it only premium plan it is too much costs when we compared to other platforms or survey builders filling to much of forms it get slow

It has been great experience with the product, setup and also sharing it through links and embed.

There are a limited number of players who offers a huge set of features that help you build amazing surveys and forms in a conversational interface, SurveySparrow is one of them. Been seeing them and using their product since the beginning and I must say they have come a long way.

To be frank, I haven't noticed any as the support is always reachable. They are just a ping away in case something doesn't seem to work for you.

We are using SurveySparrow since last 8 months and its good tool for small survey which we conduct internally but it can't be used for larger survey with branching and piping. UI is very user friendly and chat support is prompt. If they can remove the bugs then its great tool. They have Individual as well business type accounts. They should reduce their pricing to be in competitive market.

They have awesome login page . Home page is awesome with best color used. Home page is build on word-press. We have to fill very less details for signup. Their chat services is awesome, their reply is prompt. Premium Plan is Free for 14 Days. They are cheap as compared to SurveyMonkey and other survey tools.

They have less distribution feature. We can't analyze report properly as their are few bugs in tool. Free trail has 100 Responses Per month with only 10 question per survey, which is very less to evaluate a product. Other feature like custom logo, scoring, reminder, branding etc are paid which doesn't work properly.

SurveySparrow is vey easy to create surveys, its having high functionality, In this we can easily analyzing data and it having best UI support overall SurveySparrow is a excellent survey tool

SurveySparrow is an excellent platform for surveys, feeling clean while maintaining a detailed and engaging

It would be great if company making small bug fixings, poor customer consultant support

The platform is easy to use and has allowed me to create engaging, custom surveys quickly and efficiently and I enjoyed the conversational interface that feels more like a conversation than a typical survey form.

What I like the most about this platform is its conversational approach instead of having customers fill out a typical survey form. I love how I can create highly personalized and engaging surveys that my clients find enjoyable to take.

The customization options are a bit limited compared to other survey tools I've used in the past. I also noticed that the integration with other analysis tools is not as easy as I would have liked.

Taking Surveys becomes very easy, lot of time is saved and money is saved. Mainly our relationship with the users and client is increased.

Available in Very cheap rate when compared to other survey tools. The customer support team is awesome. It has different approach of creating a survey setup. Its setup mainly concentrates on Interacting directly with the user.

I Feel that features are limited here. I suggest there should be some more features to use by the users.

I give SurveySparrow a top rated review! It is my go to tool for sending out surveys to my clients. Even for the very picky clients!

Survey sparrow has the best user interface for both the user experience and the admin experience. It's so easy to use and build your survey's. I had tried using multiple other tools and it was always too complicated or was missing some feature. Survey sparrow has all the features and is simple to use. You don't have to figure out how to use it because it is intuitive. And the front end user interface is beautiful too, it can be chat style or full page style. I highly recommend it!

Sometimes the fonts are a little light, or the background is a little too light for the fonts in certain templates.

It's so easy to use was pretty user friendly. I used other surveys like surveymonkey and swagbucks surveys but this one was better. It wasn't too complicated and more like a chat. It can be chat style or full page so it's nice to have layout options as well.

Sometimes the fonts could be a bit bolder for clarity and ease to read.