Ratings & Reviews

Overall Rating

4.82 / 5 (11)

4.57 / 5 (23)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

5.0 / 5

5.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

February 5, 2020

February 26, 2019

Pros/Cons

  • Pros

  • Software is very flat, which makes it faster and easier to use.

  • Intuitive. Captures all necessary data. Contract renew notices. Dispute status Access is always easy, no downtime. Everything is great!

  • Cons

  • Nothing to comment at this time. I have not had any issues to date.

  • Would have liked more interoperabiity and email reminders and notifications on tasks and issues, as well as a mobile app

  • Pros

  • ease of use. the dash board shows everything well.

  • Ease of use. I can get to the area I need to most often very easily. I can search in multiple sections of the site.

  • Cons

  • At times, when reporting a troubleshooting service request, the details of the request do not come through to the service team.

  • We look forward to being able to customize the Dashboard, and Alerts section. We wish that it allowed for real-time usage monitoring like a traditional MDM software ($$)

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots