EIM vs eXsight

EIM has 23 reviews and a rating of 4.57 / 5 vs eXsight which has 14 reviews and a rating of 4.29 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.57 / 5 (23)

4.29 / 5 (14)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

February 26, 2019

December 4, 2017

Pros/Cons

  • Pros

  • ease of use. the dash board shows everything well.

  • Ease of use. I can get to the area I need to most often very easily. I can search in multiple sections of the site.

  • Cons

  • At times, when reporting a troubleshooting service request, the details of the request do not come through to the service team.

  • We look forward to being able to customize the Dashboard, and Alerts section. We wish that it allowed for real-time usage monitoring like a traditional MDM software ($$)

  • Pros

  • The calls portal makes it easy to define a list and sort it.

  • I can see the potential the software has to be very valuable to ACS in the future.

  • Cons

  • Sometimes the reports are hard to build, very small number of times

  • I would like more flexibility in the reporting

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

N/A

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A

N/A

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux