OnCall Health vs SimplePractice

RATING:

4.1

(127)

OnCall Health has 127 reviews and a rating of 4.11 / 5 stars vs SimplePractice which has 2647 reviews and a rating of 4.59 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (127)
4.6 (2647)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
November 15, 2023
March 27, 2024
Pros/Cons
  • Pros

  • I like the fact that it's a secure Canadian online platform. I also like the new roster feature which I find very easy to use.
  • It’s easy for customers and therapists. There aren’t too many moving parts.
  • Cons

  • All of the product features that are touted in the monthly updates are absent from my screen.
  • Too bad I have it in my package but can’t use it as it takes that long.
Read all user reviews
  • Pros

  • SimplePractice is really easy to use and the user interface is nice. It makes a lot of the monotonous tasks of documenting and billing super easy.
  • I love how easy it is to take care of everything I need to regarding client on boarding.
  • Cons

  • My cost s going up over 60. Current customers complained in large numbers and the new company basically ignored them.
  • I think it is something that should be an option. It is too bad that is not an option for people that are more challenged by the program.
Read all user reviews
Pricing Range
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$
$
$
$
$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos