Purplepass Ticketing vs TicketPeak

RATING:

4.9

(224)

Purplepass Ticketing has 224 reviews and a rating of 4.88 / 5 stars vs TicketPeak which has 40 reviews and a rating of 4.63 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (224)
4.6 (40)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 13, 2024
February 26, 2024
Pros/Cons
  • Pros

  • They get back to you promptly, are super friendly, and work to resolve everything quickly.
  • I liked the extra marketing, easy to use website, the slickness of how my ticketing page looked to costumers, getting paid was easy, adding offers/discounts was super simple 11/10 would recommend.
  • Cons

  • Could not even find that myself on the site. I can't say enough about how bad the promoter site portion is, and how they need to fix this.
  • The only issues we had were user errors and my personal misunderstandings. I set it up as one week-long event, rather than multiple days and events throughout the week.
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  • Pros

  • The ease of use for the customer was outstanding and worked well. Also Customer service was the best on any software I've used.
  • We place the link on our school website for easy accessibility. The variety of reports makes it easy to track customer information and sales.
  • Cons

  • Some of the weaknesses have been addressed and they have added to what you can do over the past two years.
  • It’s sometimes difficult to remember how to do infrequent tasks such as issuing a refund.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos