We have used many ticketing solutions and found TicketSpice to possess all of the features we have needed from the more expensive solutions at a fraction of the price. Excellent product.

It would be great to have a rolling window of date availability for ongoing events. Otherwise, the software works great.

Overall we are very happy with this product and using it for registration on our events!

Easily customizable. Great customer service! Had all the features we needed and lots of ways to create features we needing, using other features. That might be confusing - but basically they have lots of ways to create options and services that may not be plainly available through their software. It's been really great!

There was a minor glitch in the middle of our festival that we were able to work around, but it caused about 30 minutes of panic. It was part user error, but also part back-end software glitch. However - like I said, it was minor. Also, it was a Saturday and someone from TicketSpice called me on my cell directly from their cell on their day off to make sure I got it figured out.

I am able to streamline the process for myself & my customer to register for my workshops. Additionally, I can see a snapshot or detailed version of all financials. Just does the job of organizing everything & tracking so I don't have to do it manually.

They have every feature I was seeking and even more I didn't know existed but have come in handy. The multiple additions & integrations that you can use save money from using over platforms or apps because Ticketspice is a one-stop in my opinion. I am not great with computers & technology & it has been SO simple to use. If I ever get confused, the customer service reps are so responsive & friendly. I even had one respond ones after hours!

I haven't came across a con yet. If I do, I will reach out!

We needed a ticketing system for a large event that we took over last year. It needed to be something easy for me to set up and easy for our registrants to use. TicketSpice did not disappoint. It was easy to set up, and even when I encounter something I can't figure out, their customer service responds within minutes.

I have never had to set up a registration system to this extent and every single question I have has been answered within minutes.

Honestly, I can't think of anything I don't like.

The communication was extremely helpful and made all the difference as we were choosing a ticket selling platform. They gave me everything I needed to present the info and options to my supervisor and my finance team. I felt very seen and understood in the entire process, and they were also not pushy which is a huge plus. 10/10 for TicketSpice!

I loved how easy it was to set up our ticket site. It took me through all the steps and let me preview as I went along. The customization is amazing! I don't feel as though we were boxed in to one look and feel. It feels like our own site, which is awesome. It's easy to see our progress and how many people are purchasing tickets. The customer service is also top notch - they're very quick to reply.

Some of the intricate details can be a tad hard to find, but I can normally find them as I poke around. Since the customer service is so great I don't normally struggle for longer than just a few minutes.

[SENSITIVE CONTENT] was amazing! She went above and beyond to assist me and had the patience of an angel.

TicketSpice is very easy to use. They have multiple ways to get support.

None. We are very happy with the product.

I cannot say enough positive things about [SENSITIVE CONTENT] and the TicketSpice experience. He demonstrated great skill and listening qualities, and truly made this a great experience, with helpful tutorials, expert instructions, and patience (for a Baby Boomer). All this has positioned the museum to have a successful major opening event.

[SENSITIVE CONTENT] seamlessly designed software to meet Worcester Historical Museum's major exhibit opening timed-ticket needs. The pages he created include our logo, graphics, timed-ticketing, and catalog sales. In a friendly and helpful manner, [SENSITIVE CONTENT] set us up for success.

I really can't identify a con about this software. It is primarily a ticket software program.

I love it. I'm a #ticketspice girl.

First of all, this service is more affordable then the big alternatives I've used in the past. You can get your money right away and the customer service is very personal and friendly.

Nothing. I liked it all baby! Great service.

I am very pleased with ticketspice and everything that I have been able to do with creating our event tickets & links to those tickets. It sure takes a lot of work away from what we did in the past.

Ease of use & information captured & reviewed.

No really much to not like about this product.

It's ease of use and the customer service by far.

Not really a con, but it takes a couple of minutes to understand how really easy it is to use.

Our charity has been using TicketSpice for several years now. Moving from one year to the next is extremely easy, even when the people in the Ticket Lead role change. Support is very good through the chat system. And if there is not an off-the-shelf Help for your question, the personalized assistance is great.

Having a multi-use ticket was a key deciding factor rather than needing many tickets for each person. The online support has been wonderful.

Dealing with graphic elements that need to be certain sizes can be a challenge for a user that isn't tech savvy for dealing with the manipulation of graphics. But anyone that has spent much time dealing with making graphic-heavy presentations will not find it difficult.

I have used TicketSpice on events for about a year. When I first signed up, they had not yet launched the 4.0 platform, so all the TicketSpice pages for my first round of events were developed on the 3.0 platform. It was so easy to put together a snazzy event page, with a ton of customizable options. At the time, the only thing I was really missing was logic... And I found out at my event that the ticket scanning app was a huge battery drain! And then 4.0 rolled out... And also a new app that allows you to turn off the scanner without killing the app. Those were my biggest hurdles last fall, and they have been addressed. Regarding the team, EVERY contact I have had with them has been a stellar experience. They are friendly, engaging, funny, and oh, so smart... They have always been able to answer my questions and fix what I broke... :) Just this evening, I was working on an event page and had a question about setting up some logic to calculate a discount based on ticket quantities purchased, but it was almost midnight (Texas time). I decided to leave a message and wait for them to get back to me when they opened in the morning... But no... Eric responded within a minute or so, and not only did he answer my question, he wrote the logic for me, and then he took the time to make changes to the design of two of my pages so that my graphics looked better and worked better on a mobile platform. In all, he spent about an hour helping me tonight.

Flexibility, ease of use, packed with features, low cost, turnkey solution... To put it succinctly, I like EVERYTHING about this software.

Ummm.... <*crickets*>...

One year, we decided to use another ticker service and it was a disaster. Never again!

Anything that I would want to produce online tickets has been implemented by TicketSpice. The thought and care is outstanding! Anytime I need assistance, support is ready to help. I have peace of mind as our events are about to happen to know that I will have an up-to-date back end data available as well have the ability to communicate with users who have an issue!

Personally, NOTHING. As I stated earlier, the team at TicketSpice continue to improve this product.

Excellent!

This was likely one of the most satisfying experiences I've ever had with any company, from design to implementation to speed of processing, and especially customer service. Top Shelf all the way.

Creating and loading reports wasn't as intuitive as perhaps could be, and the reports themselves, once generated, had glitches.

I was very hesitant on using any type of event software, so I did a ton of trial and error with other free-trial software options and did my fair share of research prior to committing to purchasing anything. The customer service team has been awesome - all of the representatives are extremely kind, helpful and are all very knowledgeable on anything I have questions on!

User friendly; fool-proof; inexpensive; customer service is A+!

Nothing now - confusing at first getting to understand setup but overall its amazing and super easy to use!

The only problem we were solving was line ups. Going to an on line ticketing platform will eliminate the line ups and also us to allow only a manageable number of people on the farm at a time

The ease of the product. It is also a simple process for our customers to use.

There are no cons it does everything I need it to do.

Everything was done in the program, i.e. accounting, statistics, and graphs.

The biggest pro for me was the fact that money was available immediately, enabling me to use the funds as they came in to handle expenses. Secondly, the fees were very reasonable. I love the fact that it was so easy to navigate and understand for myself and purchasers. This was the very first time I did something and Ticketspice was recommended.

Was looking for a low cost ticket solution w ease of use. Ticket Spice was great fit for us.

Hard to say our experience has been great and if ever had small issue or question always got quick response.

fantastic. Great company

It's user friendly, get the job done and the customer service is fast and top notch

I don't like how I still have to pay when I host a free event...but I also get it

Create and customize virtually all aspects of free or paid ticket sales. Ticket spice allows you to choose how many customers per ticket, which is helpful when selling a table with multiple seats. Ticket spice also has GREAT customer service with their live chat features.

Ticket spice is very similar to another webconnex product, regfox. It is difficult to know when to use which option but regardless, is a great product.

I have used various ticket platforms for our zoo and TicketSpice is by far the most flexible system I have ever used. The new platform is even more amazing with enhanced logic and a robust design interface. The best part is they provide amazing support and are continually improving their product. I had a little trouble learning the ins and outs of the new Actions logic, but with a little guidance and practice, I had a whole new world of possibilities open to me. I highly recommend this product and encourage anyone to check it out even if they are using a different system.

Increased accuracy in determining attendance.

Ease of creating multiple campaigns and allowing specific guest access. This is beneficial as the VP of Communications for a professional club that administers several different events chaired by different board members, all of whom require limited access. The ability to offer different ticketing levels and to purchase multiple tickets is also a great and necessary capability.

Does not easily integrate with Wordpress or Mail Chimp - requires Zapier to connect.

If you are planning a large event, there is already so much to worry about! After trying TONS of ticket selling platforms, this was by far the most comprehensive and competitive as far as pricing and functionality. I am so impressed with the level of customer service. They have truly worked with us to make sure our events go off without a hitch! I would suggest this to an organization, big or small, for your next ticket selling platform!

The functionality, availability of reports, ease of use and cost are all worthy of five stars. I would highly recommend TicketSpice. I'm sure that ease of the process facilitated ticket sales. Customer service was always quick to respond but the system is so easy to navigate you most likely will not need their service once your account is established