UI is great and this products gets my clients doing half the heavy lifting by making it EASY to seamlessly share my promotions with their friends and family .

This product really does have all the bells and whistles I need to reach my customers across several major touchpoints.

Referrizer is an integral component of our lead capture, review capture and email marketing efforts. We recommend Referrizer to all businesses - especially small ones like ours.

The lead capture component is a critical aspect of us getting new clients. Additionally, through the review feature we have built a strong online standing.

Reporting was an issue in the past, but the recent features and enhancements in this area have addressed the gap.

There are no pros for this company, don't waste your time.

For a marketing company they came on extremely strong, pushy and terrible listeners. They called me 3 times in one day, I told the sales person to email me information after the third call and instead he scheduled me for a webinar to which I was texted emailed and called to get on before I ever opted in. When I tried to explain how overwhelming and over the top this was, the sales person wouldn't listen and just kept talking over me to push his point and "re-schedule" me for their webinar.... And laughed when I finally raised my voice and told him that I would never be interested in their service if they did this to my clients as well. I would NEVER subject my clients to this kind of marketing BS schemes....

targeting my clients and getting my message delivered to their inbox rather then their spam or junk folder

This will contact your clients and deliver your message with accuracy and not ending up in their spam folder. My sales has increased with this advertising tool and highly recommend it

setting up the campaigns does take time and their support staff is great with helping me.

Awesome

Integration with shopify and calendly. Ease of use. Availability of support and agency services.

Was hard to find in my search for small business referral programs.

I am really enjoying my experience

Easy to use and customer support is great.

A phone app would be nice to maneuver dashboard on the go

Referrizer is a promising new software that I'm currently exploring. It seems to offer a range of features and tools designed to enhance customer referrals and loyalty. I'm looking forward to diving deeper into its capabilities and assessing how it can benefit my business and customer relationships. As I continue to use Referrizer, I'll be sure to share my insights and experiences with others.

Referrizer is a promising new software that I'm currently exploring. It seems to offer a range of features and tools designed to enhance customer referrals and loyalty. I'm looking forward to diving deeper into its capabilities and assessing how it can benefit my business and customer relationships. As I continue to use Referrizer, I'll be sure to share my insights and experiences with others.

It's been great so far. We are still learning the ins and outs but again, with the great customer service and support we are chugging along.

Very user friendly. Great customer service and support.

We have not found any cons so far! .....

It’s very easy to use. The loyalty program is amazing

I really like everything about it not much to complain about

Excellent customer service

We just started with referrizer and the roll out has been fanatastic

Sales call was too long and scripted. The product is good but the sales team can do more listening.

Have greatly increased the number of our reviews (from 30 to 160 in a year) and been able to weed out some of the negative ones.

Easy to use use. Implementation and setup team were great. Ongoing training and support are great. Interfaces with our scheduling software (MindBody) so clients lists are automatically updated and automatically contacted for Reviews. Allows texting and emailing to clients.

Referrals haven't really worked for us, but being able to collect reviews, and send emails and texts to clients meets our needs.

It has been a good overall experience and I believe to date I see and am getting appropriate value to continue. I think with more time using the system, I will experience even great value.

The product is very complete and intuitive. [SENSITIVE CONTENT HIDDEN] creates emails and offers for special days of the year that I can send directly to my customers and that is a great benefit. [SENSITIVE CONTENT HIDDEN] has also been very attentive to my learning style and because of that I very satisfied with my progress and uptake.

It takes some effort to learn and get the most out of especially concerning campaigns for both text and emails and landing page development. I may not be there yet because I am a month into using the system but I want more analytics. Also, when beginning my service, all services were not available to me and that was a little annoying.

As mentioned above, anyone can create a viable product, but when it comes to support and guest experience many people forget that this is as important and some times more important than the actual product they offer. Referrizer understands that very well. Higher management has done an excellent job in creating a company culture that has the above engraved in the company's DNA.

Features keep on adding; Referrizer listens to your requests and customizes according to your needs. I have been with them for a long time and i have seen a ton of features added since I started with them. Most important out of all is something that many companies keep forgetting...their customer support is by far the best I have experienced. They listen to you, they assist you and they follow up!

I would like to see negative reviews as they come in without logging into referrizer. I have to pay for a review software (Review Tracker) and I believe this is something that could be part of their feature additions to their suite of services. How about a menu management software that could be integrated with the customers' website?? We update our website menu and that updates, our iPad menu (for our customers), TripAdvisor, FaceBook, Google, etc

Great, send out monthly news letters and daily texting

Daily texting ability to reach out to clients and keep all communication in one place

Creating email campaigns. There are a few tools that show up that actually don't work and don't allow for greater customization such as centering text and italicizing

I strongly recommend Referizzer to all businesses. It's easy to use and incorporate email, text and a loyalty program all In one. This one tool saves me a lot of time. Plus they are always updating it to make the features and email campaigns more user friendly and great for my clients to receive.

The email lacks a lot of design features. For example if we have an event we need to have the "add to calendar" feature.

Referrizer has helped me combine all of my marketing into one, easy to use platform! It has allowed me to sell more, without having to do extra work!

There is nothing that I can think of! For me, there are many features, that I just need to take the time to learn how I can maximize the features for my business!

we love referrizer and so glad we made the move

I couldn't believe how easy and quickly reviews started coming in and it has really impacted our SEO on google. We are excited about everything this product can do. From reviews to referrals to loyalty programs and all of our email and text campaigns all in one

some things are a little clunky but hoping as I use the product more it becomes easier to navigate.

It is awesome to use this feature as it is quick and gets me onto other things

The ability to email, text, and log calls for each client while seperated into their own catagories.

It would be great if there was an automated way to have each customer acure multiple reward points. Example family has 1 contact but there are 5 children they should get 5 reward points each visit not the 1.

very satisfied

that I can easily communicate with the clients and it is fast and efficient.

there are no features that I m not using currently.

Referrizer is very user-friendly, both for us and for our clients. We love all of the automation as it keeps our members engaged and keeps our business top-of-mind for them. We especially enjoy the ability to text people.. in today's world, that is absolutely key!

We have no complaints! We probably do not utilize as many features as we could.. We will look into some instructional videos to learn more about Referrizer's capabilities

They were incredibly helpful in getting us set up - A+ for customer service.

Having everythign in one place - email, text, two way texting is our phone number, landing pages.

Sometimes the integration with our client booking software isn't great.

I like how easy it is to use. It's super user friendly and makes referrals automated.

It's a bit difficult to get your members to buy into the program at first, but once they do it works great

We've had great results and are finding new ways to use their features all the time.

It's multi-functionality. The wifi options & rewards program have been particularly useful in engaging our current clientele. We've tripled our referrals.

There is a learning curve to implement it. It did take myself and my team several attempts before we were able to use all of it's functionality.

It's been good. I don' know that we take full advantage of it as we should.

I like the product and the many features it roles into one price. I just wish that we could apply it to our own phone number. I don't like having to maintain 2 phone numbers and feeling like Referrizer "owns" our phone number.

The limit on the characters in a text campaign is pretty small before getting bumped up to requiring more credits. And the fact that we have to use a phone number through Referrizer.