Comtravo
About Comtravo
Comtravo Pricing
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Most Helpful Reviews for Comtravo
1 - 5 of 21 Reviews
Ido
Verified reviewer
Financial Services, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2018
Makes business travels easy
Very convenient
PROSGreat customer service, takes care of my free text requests in no time at any time.
CONSwould be better to have a direct interface and not doing that via mail and confirmations
Vendor Response
Dear Ido, Thank you for your review. We appreciate the time you took to review our product! Thanks and have a good day!
Replied May 2021
Friederike
Internet, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Easy travel booking
We use Comtravo for all travel bookings. In case of rebooking or any issues with the planned itinerary, it saves a lot of time that Comtravo takes care about the communication with the airline / train company / hotel. Also, it is very comfortable to get one collected invoice at the end of the month that includes all types of travel bookings (flights, train rides, hotels, rental cars). It ist also possible to sort bookings by cost centers.
PROSComtravo offers an easy way of booking business travels. The travel agents also react quickly in case of unforseen events during the travel, e.g. flight cancellation.
CONSIf you get an offer with more than two options the overview gets a bit too long, so that you always have to scroll if you want to compare offer #1 with #3 or #4.
Vendor Response
Dear Friederike, Thank you for your review! We're happy to hear that you enjoy our services. We'll look into the issue you mentioned. If you have any other comments for us, please share your feedback with us at feedback@comtravo.com. Thanks again for taking the time to review us!
Replied May 2021
Anonymous
51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
2
EASE OF USE
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
1
Reviewed September 2018
Not very helpful
Really useless and extra work for myself but apparently it makes things easier in administration...
PROSApparently it makes it easier for our Finance administrators and office manager
CONSWhere to start - if you have a booking service you expect it to do the work FOR you but in most cases I still have to find a hotel that I like on booking.com and have to tell Comtravo which one to book. Sometimes Comtravo does not even get the booking.com rate. Sometimes Comtravo forgets to apply the corporate rate. Comtravo is not able to guarantee a rate - very often teh rate quoted has to be booked there and then but if you wait a few hours or even a day because you have to confirm other elements of your trip or have to coordinate with other people the rate is gone. Comtravo is not able to save your special requests - even if they are always the same and completely standard (like having a "quiet room").
Vendor Response
Thank you for your review. We're sorry to hear that you had a bad experience with our product, but we appreciate you bringing this issue to our attention. If you have any further comments, please email us at: feedback@comtravo.com.
Replied May 2021
Anonymous
1,001-5,000 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2018
Definitely made life easier, but a lot of competitions out there
Comtravo definitely makes my life easier when it comes to booking hotels and flights for my business trips, and the ease of organizing all invoices in a single place made it more credible and quicker for my company to approve the expenses.
PROSI really like how easy it was for me to just email Comtravo all my criteria and they do the job for me saving me a lot of time searching for the best hotel / flight options.
CONSSometimes I will find a cheaper option myself just by googling and makes me feel like I've been ripped off.
Vendor Response
Hello, Thank you for your review! We're happy to hear that we make your life easier! We do understand the frustration of not finding the best prices, and our team is working on ensuring the best offers at all times.
Replied May 2021
Anonymous
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Frictionless convenience for all things related to travel.
It frees up significant time both from our back office as well as managers.
PROSOutstanding support, very strong / fast development of the product, new platform for travel managers in-house
CONSOnly for business customers, I would like to use it privately. This means I need to jump through hoops to make this possible,.
Vendor Response
Thank you for your kind review! We enjoy making our customers happy!
Replied May 2021