TravelPerk
About TravelPerk
Awards and Recognition
TravelPerk Pricing
TravelPerk offers Free, Premium and Pro packages for businesses, depending on their needs of business travel management and support. For more information, see details: travelperk.com/pricing/
Starting price:
€99.00
Free trial:
Available
Free version:
Available
Most Helpful Reviews for TravelPerk
1 - 5 of 398 Reviews
Kelsi
5,001 - 10,000 employees
Used less than 6 months
OVERALL RATING:
5
Reviewed April 2022
Best Travel booking tool out there!
Mandi
Verified reviewer
Consumer Electronics, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
A Travel Coordinator's best friend
A super easy answer to quick business travel arrangements. TravelPerk have provided a very personal service to our business and for that we are very grateful - they really have become partners and that aligns them far more with the more traditional corporate travel agent without the heavy price tag. We book a lot of very difficult travel itineraries and TravelPerk is always happy to step in and put in the grunt work which saves me a huge amount of time. Customer service is very accessible and very good and when I am away from the office they are always happy to pick up my travel bookings on behalf of my colleagues, which is way beyond the call of duty. Their offices are filled with very enthusiastic staff who are clearly happy to work in such a fab environment.
PROSOur business has been utilising TravelPerk for well over a year now. From the very start they bent over backwards to ensure that we had the support and assistance we needed. The software is super easy to use, my favourite part is that the price on the front end matches what you pay at check out - many of these platforms are misleading with their prices which is frustrating for a busy Office Manager. Easy to set up new people, cost centres, policies and to monitor travel spend.
CONSI do wish we could earn rewards on hotels. A more extensive mobile app would be very useful.
Avital
Verified reviewer
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2017
TravelPerk is light years better than any business travel solution in the market today
We get more visibility, less overhead and managed to save 23% on our global travel spend compared to the travel agent we were using before
PROSIT JUST WORKS!!! Unlike all the old corporate booking tools out there, TravelPerk is neatly designed and lets me book a trip for myself or for others in minutes. They have a huge inventory as they are integrated not only with Amadeus and all the old GDS travel networks with Skyscanner, Expedia, Booking.com and all the online inventory we are used to finding online so I always get the best options. I don't have to browse multiple websites, it's all there in one place, with my travel information, documents, and preferences. On top of that, if anything goes south, they have an amazing 24/7 customer support so it's like having your own personal travel assistant
CONSIt would be great if I could check-in directly without having to be redirected to the airline website
Lisa
Mechanical or Industrial Engineering, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed May 2022
Where are all the True Reviews? This site is a joke.
We have had non stop issues. Booking requests taking weeks to be confirmed. Booked flights being canceled and receiving no notice from the Travelperk on need to change days. Hotels being confirmed and paid for on the Travelperk end and not actually being confirmed our paid for by the 3rd party platforms like Booking, or Hotelbeds being used by TravelPerk. Flight modifications request taking days to process. Customer Service is basically worthless. I've had to hound our account rep to get anything resolved.
PROSThe back end of setting up travel policies and tracking travel is decent.
CONSToo many to list. Trip confirmations have taken us up to 5 days to receive (that after hounding our server reps). Good luck getting help from a competent customer service rep if you have to modify a trip or if you have a issue like they never actually booked or paid for your hotel like they confirmed. This site has turned into a nightmare for our employee travelers and I would caution anyone considering. Their service is so unreliable and plain bad.
Reason for choosing TravelPerk
Chose due to the positive reviews that are clearly bought.
Daniele
Verified reviewer
Real Estate, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Great tool, great support
overall the tool has been a great discovery, i think is one of the best platform for travel management, and the in depth analytics allow for an efficient cost control
PROSthe tool is very easy to use both from admin and user side, but the customer support is the real deal here. Both the commercial and the technical support available from the platform are irreplaceable
CONSsometimes travels failed to be completed due to seats being already taken, is a minior issue but one i hope travelperk will be able to fix soon