All Travelstop Reviews

1-17 of 17 Reviews

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Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.

Li

Information Technology and Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Excellent product

This tool enable us to embed cost control of travels effectively in our business operations. It is very straight forward to implement and all in own hands and no need to call Help desk/ Technical Support for this (can add/ remove users and assign / change the user rights whenever you want). The possibility to interface the transactions to an accounting system (with the relevant project tagging) saves lots of work for the Finance Team.

PROS

- great inventory with competitive prices - very user friendly - able to set travel budgets per team/ departments - able to arrange approval workflows with up-to-date price reflection - possibility to set mandatory cost tags (cost centre/ project) - interface with accounting system - excellent support desk (24/7 available) - very easy to implement (can be done within few days) - cost saving - no booking fee / transaction fee (only when you need to re-book)

CONS

Everything seems working fine. It is very user friendly, a straight forward tool.

Ruth

Venture Capital & Private Equity, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

Short Review

Overall the experience is good despite from some cases.

PROS

I like the support team the most. They are very helpful and gave fast response.

CONS

Sometimes the price discrepancy is very huge and that makes us booked the ticket from official web.

Vicky

Computer Software, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed August 2020

Overall the tool and service is OK but still have a big room to improve

PROS

- Trip and related expenses review - platform is user friendly

CONS

- eReporting system - lack of local support

VARUN

Textiles, 11-50 employees

Used more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2020

GREAT CUSTOMER SERVICE

Good so far

PROS

The promptness in solving issues and queries

CONS

When I used last, any travel related warnings were missing, for example, visa requirement for transit information.

Reasons for switching to Travelstop

Better customer service with similar prices

Lakshay

Internet, 501-1,000 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Easy To Use Tool & Great Customer Service

PROS

I have used Travelstop regularly to book my hotel and flight reservations for business trips. I found the UI to be intuitive, easy to. understand and whole booking process was very smooth. Liked the feature of booking hotels near to your office. Just search by distance Customer support team has been super helpful and particularly fast in responding. I remember reaching out to Travelstop team over the weekend for one of my trips, reply was instant Easy to access your booking history

CONS

More features around booking a cab from the airport to the hotel Ability to modify booking easily

Nikita

Financial Services, 501-1,000 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2023

Easy to use software

Overall it is a value for money software. It helps finance team process the claims smoothly and is easy for users to use.

PROS

Travelstop is an easy to use software for submitting expense claims. Interface is user friendly and has options for booking flights and hotels as well.

CONS

Travelstop cannot be integrated with accounting software hence manual upload is required in accounting system.

Violet

Financial Services, 11-50 employees

Used less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2020

Convenient and User Friendly

PROS

User friendly and convenient tool for flight and hotel booking. It reduces the hassle to communicate back and forth with offline travel agent and speed up the whole booking process with just few clicks away.

CONS

It will be good if we do not show the options that is out of company policy.

Patricia

Financial Services, 51-200 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Positive review

PROS

The RM and live chat is very responsive when encountered with issue

CONS

More customization to be in place to cater different requirements

Anders

Real Estate, 11-50 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed October 2020

Review- Travelstop

PROS

Hi there, I don't actually use the free trial nor have I purchased the product. [SENSITIVE CONTENT HIDDEN] had reached out to me as a cold prospect and did an excellent explanation of that travelstop/expensestop does. Just wanted to write in saying that the chat with [SENSITIVE CONTENT HIDDEN] was both enjoyable and comprehensive, and would definitely recommend this service to businesses that can see the value in your offering. 10/10 customer experience. Cheers!

Iyo

Consumer Services, 1,001-5,000 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed September 2020

Support anyway

Overall is good but the price is not cheap for the service and product.

PROS

The CS service is very good and well react in ad hoc situation

CONS

Quite expensive and hope that there are different discount can be offered via purchase on this platform. Should improve the option of travel doc type. Home Return Permit is missing.

Reason for choosing Travelstop

Direct CS and able to provide immediate problem solution .

Joyce

Computer Hardware, 2-10 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Travelstop - Great tool to have

It is a great tool to have for travel bookings and claims.

PROS

Features are user friendly. Can be assessed anywhere with internet since submission and approvals are done online and is very convenient during current covid19 situation where many people work from home. There is no need for users to keep receipts as they can take a photo and submit in soft copies. Easy for administrator to have access to history of the travel bookings made by the Company users and track status of expense claims. The ability of software to automatically convert expenses from foreign to local currency also helps facilitate accounting and payments.

CONS

There is nothing that I like the least from the standpoint of an administrator - the software works great in all aspects.

Catherine

Leisure, Travel & Tourism, 1,001-5,000 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2020

Great software

PROS

It's user friendly and amazing customer service from Travelstop

CONS

There is limitation for report export. Can't really export the full report when there is too many transactions in the account.

Mustafa

Logistics and Supply Chain, 51-200 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed April 2023

TravelStop Review

PROS

The most about TravelStop User Friendly

CONS

The least about Travel Stop is the Approval matrix and Booking prices.

Taryn

Financial Services, 51-200 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed August 2020

Easy to use

User friendly

PROS

Audit trial and report feature. Sync into our accounting software

CONS

Overall a good and affordable software.

Pitchaya

Online Media, 51-200 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Review

-

PROS

this software is so functional and easy to use.

CONS

The grouping sometimes it's made the staff confusing.

Ahmed

Information Technology and Services, 51-200 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2023

Easy to use, amazing support team

PROS

The most important feature is the booking, where it’s very easy and straightforward, you can get your booking done faster than other alternatives I’ve used previously.

CONS

Would love to have more flexibility on the booking management side.

ricardo

Information Technology and Services, 11-50 employees

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2020

Easy to use cost-tracking software

PROS

Easy to use functionalities, wasn't hard for my team to learn how to submit their invoices.

CONS

Should be linked in accounting software such as Xero

Showing 1 - 17 of 17 Reviews