The ease to snap a pic and have the receipt recorded. Also to be able to not have to save receipte in an envelope or pocket - no more lost receipts.

Sometimes it does not auto read the receipt . Also, if the pic is taken in low light it doesn't recognize it. It also reads the first line as the business name - sometimes that's not the case.

It has taken 2 years to fully integrate Rydoo at our Organization due to Smart Phone challenged users. Now that all employees are using the platform, it runs very well. Those who utilize Apps especially love the platform.

The App is extremely easy to use. If you can use an App, you can easily migrate to using this software. The travel features are a great upgrade. Because the receipts are in the cloud, you can quickly run reports for tax/audit purposes providing ample evidence for auditors.

File maintenance is cumbersome for users with accounting and controller privileges. You can contact Support but you really should be able to do on your own.

I tried to use Rydoo and its predecessor Xpenditure a long time for handling the company receipts. I never got it to work very well, and moved to another system. The cancellation procedure was awful, and I believe it tells a lot about Rydoo's company culture and practices.

What made the experience exceptionally bad, was that their cancellation procedure easily tricks you to to put the account into a "read-only" mode, instead of deleting it all together. Even though you get a confirmation on the screen, they don't send the confirmation by email, and will charge additional amount for the "read-only" mode. This charge is not described in a contract or terms and conditions. Their customer service or even the top management did not want to hear my complaints, and customer service rep was, in a word, impolite in their communications. Because of this, I was forced to dispute the charge with my credit card company, and I felt that I need to write this review to warn others who are considering their services.

Matching doesn’t always match obvious charges it should have to take the extra step of logging in on your computer to help the software match the receipts you have uploaded.

The mobile app is excellent for scanning and uploading receipts!

If you are connected to your hotspot scanning and uploading receipts does not work. You have to disconnect to get the app to work as it should.

It recognizes almost all the text from your images whether they are taken from a mobile phone or a webcam and auto-fills all the forms in their correct places. Easiest way to manage all your company expenses.

Sometimes I have faced issues while using this on my phone as an app. Might be the next updates would resolve this.