All Hexnode UEM Reviews
1-25 of 114 Reviews
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Gregg
Construction, 11 - 50 employees
Used unspecified
OVERALL RATING:
5
Reviewed August 2023
Great MDM program for small business!!
Justin
Verified reviewer
Construction, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Solid and practical UEM
Eas of setting up policies and importing our devices
CONSThe need for apple devices to be enrolled in apple business manager for some of the features to work
Reasons for switching to Hexnode UEM
Cost and ability to manage more devices
Guy
Transportation/Trucking/Railroad, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed December 2020
Good features overall
It was the only MDM that we tried that ticked all the boxes and at the right price
PROSThe ability to create 'Web apps' from URLs The ability to use Hexnode browser in full screen without the address bar showing.
CONSEvery additional feature you think would be a nice to have seems to be on a higher subscription model, eg remote control
Reason for choosing Hexnode UEM
Ability to create web apps. Built in full screen browser
Nathan
Telecommunications, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed May 2020
Avoid at all COST
literally the worst MDM solution out.
PROSInitially this software seemed like a seamless integration to our MDM needs on our Samsung devices. Price seemed good, feature-set seemed perfect. NONE of these were the case.
CONSnothing works correctly, except the enrollment that equals added cost. from there it is a disaster.
Reasons for switching to Hexnode UEM
Hexnode doesnt work. Plain and simple.
Daniel
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2023
Intuitive setup, and design, Great Customer Support
Having our Driver's eld locked down to only the programs for work is great.Easy to use, and very straightforward.
PROSEasy setup and integration. Great customer support at every stage.Kiosk is clean and to the point.
CONSCons are mostly because features are not available via the Android Enterprise model of control.Some more granular control of display settings would be nice.
Reason for choosing Hexnode UEM
Easy of use and setup.
Anonymous
501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Great product and service
Everything regarding device management in our company is now done with Hexnode. It includes security policy enforcement upon device rollout, restricting calls, certain apps and others, and kiosk mode on a few devices and others.
PROSHexnode is available at different pricing levels, you only have to choose a plan that suits your needs. That is, you only have to pay for the things you need and not for the things you don't.
CONSThe product has a very limited number of YouTube tutorials available. But their help documentation is comprehensive and contains video guides, and they sometimes air informative webinars on certain topics too.
Anonymous
201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
100% reliable UEM solution
We have deployed Kyocera AE devices to our industry workers to smoothen the day to day operations. The multi-app mode for Android helped us prevent the misuse of these devices, without blocking the call function. Dynamic import of users from Azure AD is saving us a lot of time as we don’t have to update the Hexnode user directory every time a new user joins or when one leaves.
PROSRugged device support. Only a handful of the UEMs support rugged devices, Hexnode is one of them. They have numerous generic restrictions and policies specific to rugged device management. The OEMConfig and AE support is also helping the UEM to offer more features.
CONSI am happy with their product and services. The portal is self-explanatory and their customer assistance is beyond comparison. In addition to chat support, they have an internal forum, extensive product documentation, blogs and articles. They also actively participate in external community discussions (Quora and Reddit), they even have a product certification course - Hexnode Academy.
AlyxaKay
Plastics, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Easy to use - peace of mind.
Very positive
PROSHexnode is easy to use and provide peace of mind that our tablets and tool as are being used like that are supposed to at work. It gives management control. It is also nice that you pay per device so you dont have to pay for anything you are not using.
CONSIt offers a lot and I have not taken much time to explore all that it offers.
Reason for choosing Hexnode UEM
It was what I wanted - pay per use!
Daniel Mario
Verified reviewer
Computer Software, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Lots Of Good Features But Can Be Complicated To Set Up
The software has a lot of features and it works well, the only problem from my point of view is that with feature richness also comes a sometimes complicated and obscure way of getting to the right settings. I'm pretty tech literate but often have to ask support how to do things, even though this is rare for other software providers we have. On the other hand, their support is very helpful and responsive in getting me the answers I need, so eventually I get things done
PROSRich feature set, works well, excellent support.
CONSCan get complicated to set up and it can be difficult to find out how to do the things you need it to do. But support team is very responsive and always helps.
Anonymous
2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Very satisfied
Very positive.
PROSThe ease of use. Very userfriendly and easy to navigate. After sales support is also great and they really listen to what the customer wants. In my case, they really listened to my requests of 2 specific features and implemented it.
CONSNothing at the moment. Pricing, if I really have to mention something. Pricing could always go down a bit.
Reason for choosing Hexnode UEM
Ease of use, customer care, communications and their ability to listen to what the customer wants.
Reasons for switching to Hexnode UEM
Ease of use. Within 10 minutes whizkids were able to get out of the locked kiosk mode with samsungs knox software. Luckily i came across Hexnode and it does the job perfectly.
Aaron
Wholesale, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Good MDM platform
I like that I'm able to remotely control our warehouse scanners using Hexnode.
CONSLocating out-of-compliance scanners is a challenge, because the system can't provide finer details than whether a device is within or outside our warehouse.
Sam
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2023
Hexnode MDM
How fast the deployment of policies and apps
CONSSearch sometimes does not work as intended when finding a pda number for example
Christopher
Oil & Energy, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2017
Works great,
Locked down the tablets we needed without a massive cost.
PROSHexnode offers several different levels of features. We needed to lock down a Samsung Galaxy Tab E to only use one program. Their first level feature, Kiosk mode, is all we needed to be able to do this. It works great. The tablets auto boot into the program we have installed and all other functions of the tablet are disabled or not accessible. On top of this, they are by far the cheapest company we've found to offer this feature. Software is easy to install and easy to use. The intial policy setup in the management URL takes a little time, but is also easy. Once the setup is complete, you can assign the policy to whatever device needs it. You can have multiple policies if needed as well. I've contacted customer service a few times for figuring out how to do something, finding where a setting is, and purchasing a license. Each time the representative was kind and knowledgeable.
Nikhil
Computer Software, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
Excellent for BYOD issues
I would highly recommend this product for essential UEM services and to solve your BYOD issues.
PROSI liked the containerization feature, which helped separate personal and company-related profiles on devices. In addition, advanced restrictions enabled us to stop screen capture and enhance security.
CONSSome necessary features are available only in top plans; however, most of them are just basic versions.
Reason for choosing Hexnode UEM
We renewed our policy to incorporate a BYOD scheme. Hence it was necessary to monitor and ensure secure usage of company profiles. Hexnode helped us with the new policy, ensuring the safe and secure operation of devices without compromising data leakage and privacy.
James
Computer Software, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Best MDM
This tool is so easy to use and to setup policies, no complex settings everything is at your finger tips ready to create your policy. Enrolling a device is just scanning a qr code! Its that simple. App catalog is amazing! so sleek and looks really appealing.
CONSI have nothing to write here. Hexnode has been amazing
Sondang
Logistics and Supply Chain, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2020
with hexnode the work is smooth
with this software I can find out the list of applications running on devices and find out the position and activity of the device/tablet.
PROSMonitor device / policy / mandatory apps .
CONSMonitor device / policy / mandatory apps . lock device
Reason for choosing Hexnode UEM
because hexnode is more famous
Reasons for switching to Hexnode UEM
because we have various devices
Sarang
Computer Software, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
A fine UEM with multi-platform capabilities
Check for the features you want in your system and find the right plan. The experience we have with Hexnode is quite satisfactory and we would indeed recommend this product.
PROSHexnode works in various platforms including macOS, Windows, iOS, etc. We were looking for this feature, but most of the other UEMs had fewer capabilities compared to Hexnode. It was indeed a worthy purchase owing to its usability and exceptional support.
CONSSome necessary features are available only on ultra version. Blacklisting of apps sometimes don’t work properly. We could still install the blacklisted apps.
Reason for choosing Hexnode UEM
We had some old devices with OS other than mac, hence we needed an UEM which supports multiple operating systems. As Hexnode works in many platforms, we gave it a try
Glisha
Computer Software, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
A simple to use tool
Hexnode is one of the best of its kind available in a more affordable rate. I would recommend this product to any company who wants a simple tool to secure their devices.
PROSGreat tool with simple interface and good features. Customer service is top-notch.
CONSSometimes, it doesn’t update the status immediately and this can cause confusion. This maybe unfair to ask but more features could be added to the mid-range versions.
Reason for choosing Hexnode UEM
Remote supervision of devices, policy settings, securing smartphones and desktops and other endpoint services we needed for our company.
FREYA
Internet, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Amazing product amazing service
Amazing!!! So easy and so friendly
PROSRemotely deployable which is so helpful over lockdown, and so much visibility of users and devices
CONSA few features are still unavailable as yet but they're in the pipeline
Israel
Medical Practice, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed May 2020
Hexnode is the solution to our SMB!
Tech support is amazing and prompt!
PROSDeployment is fairly simple with Android.
CONSAll the good features are the most expensive plan..
Luis
Renewables & Environment, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Best MDM
Best MDM, Best Price, Best UI, Best Customer Service
CONSNONE I can find.....................................
Anose
Computer Hardware, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed December 2021
A secure solution for distributed devices
Make sure your settings do not overlap if you have multiple policies. Do not proceed with doubts. Always use the live chat option or contact number.
PROSLocation-based groups have benefitted us the most as we could easily manage our branches. Another fantastic attribute is the geo-fencing feature by which we could keep our devices within the company.
CONSChanges in one policy do not default to the other policy’s shared settings. It was a little annoying as we had to do the process again.
Pam
Airlines/Aviation, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Best MDM Solution for Manufacturing!
I haven't tested the Windows app yet, however, we are getting ready to deploy our first set of laptops with the Windows MDM. The iOS app has been tremendously helpful in tracking locations of all of our devices.
PROSThis software was the easiest to get hooked up to our DEP and MacMini, and it was super simple to configure. Feature packed, and helps even the leanest IT Departments to deploy a viable MDM solution.
CONSImporting users phones that were not going to be wiped (as part of the DEP/Apple Configurator on the MacMini) led to some weirdness with apps, but brand new phones and devices will be able to import in with no issues.
Anonymous
201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed July 2019
Excellent Functionality and good support
Support is timely and very helpful. Portal is user friendly. Quick to set up what you want the way you want it.
CONSPrice is high. Other than there is nothing to dislike about this service.
Stephan
Automotive, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2023
We took back the control of the devices
We love it in the office and the sales reps too.
PROSAll our devices are out in the field and rarely in the office. Hexnode enables us to manage the devices and support the sales reps in the field effectively.
CONSCan be complex with a lot of settings and configurations