All Hexnode UEM Reviews

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Gregg

Construction, 11 - 50 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed August 2023

Great MDM program for small business!!

Justin

Verified reviewer

Construction, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

Solid and practical UEM

PROS

Eas of setting up policies and importing our devices

CONS

The need for apple devices to be enrolled in apple business manager for some of the features to work

Reasons for switching to Hexnode UEM

Cost and ability to manage more devices

Guy

Transportation/Trucking/Railroad, 501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed December 2020

Good features overall

It was the only MDM that we tried that ticked all the boxes and at the right price

PROS

The ability to create 'Web apps' from URLs The ability to use Hexnode browser in full screen without the address bar showing.

CONS

Every additional feature you think would be a nice to have seems to be on a higher subscription model, eg remote control

Reason for choosing Hexnode UEM

Ability to create web apps. Built in full screen browser

Nathan

Telecommunications, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed May 2020

Avoid at all COST

literally the worst MDM solution out.

PROS

Initially this software seemed like a seamless integration to our MDM needs on our Samsung devices. Price seemed good, feature-set seemed perfect. NONE of these were the case.

CONS

nothing works correctly, except the enrollment that equals added cost. from there it is a disaster.

Reasons for switching to Hexnode UEM

Hexnode doesnt work. Plain and simple.

Daniel

Transportation/Trucking/Railroad, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed May 2023

Intuitive setup, and design, Great Customer Support

Having our Driver's eld locked down to only the programs for work is great.Easy to use, and very straightforward.

PROS

Easy setup and integration. Great customer support at every stage.Kiosk is clean and to the point.

CONS

Cons are mostly because features are not available via the Android Enterprise model of control.Some more granular control of display settings would be nice.

Reason for choosing Hexnode UEM

Easy of use and setup.

Anonymous

501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Great product and service

Everything regarding device management in our company is now done with Hexnode. It includes security policy enforcement upon device rollout, restricting calls, certain apps and others, and kiosk mode on a few devices and others.

PROS

Hexnode is available at different pricing levels, you only have to choose a plan that suits your needs. That is, you only have to pay for the things you need and not for the things you don't.

CONS

The product has a very limited number of YouTube tutorials available. But their help documentation is comprehensive and contains video guides, and they sometimes air informative webinars on certain topics too.

Anonymous

201-500 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

100% reliable UEM solution

We have deployed Kyocera AE devices to our industry workers to smoothen the day to day operations. The multi-app mode for Android helped us prevent the misuse of these devices, without blocking the call function. Dynamic import of users from Azure AD is saving us a lot of time as we don’t have to update the Hexnode user directory every time a new user joins or when one leaves.

PROS

Rugged device support. Only a handful of the UEMs support rugged devices, Hexnode is one of them. They have numerous generic restrictions and policies specific to rugged device management. The OEMConfig and AE support is also helping the UEM to offer more features.

CONS

I am happy with their product and services. The portal is self-explanatory and their customer assistance is beyond comparison. In addition to chat support, they have an internal forum, extensive product documentation, blogs and articles. They also actively participate in external community discussions (Quora and Reddit), they even have a product certification course - Hexnode Academy.

AlyxaKay

Plastics, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

Easy to use - peace of mind.

Very positive

PROS

Hexnode is easy to use and provide peace of mind that our tablets and tool as are being used like that are supposed to at work. It gives management control. It is also nice that you pay per device so you dont have to pay for anything you are not using.

CONS

It offers a lot and I have not taken much time to explore all that it offers.

Reason for choosing Hexnode UEM

It was what I wanted - pay per use!

User Profile

Daniel Mario

Verified reviewer

Computer Software, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Lots Of Good Features But Can Be Complicated To Set Up

The software has a lot of features and it works well, the only problem from my point of view is that with feature richness also comes a sometimes complicated and obscure way of getting to the right settings. I'm pretty tech literate but often have to ask support how to do things, even though this is rare for other software providers we have. On the other hand, their support is very helpful and responsive in getting me the answers I need, so eventually I get things done

PROS

Rich feature set, works well, excellent support.

CONS

Can get complicated to set up and it can be difficult to find out how to do the things you need it to do. But support team is very responsive and always helps.

Anonymous

2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Very satisfied

Very positive.

PROS

The ease of use. Very userfriendly and easy to navigate. After sales support is also great and they really listen to what the customer wants. In my case, they really listened to my requests of 2 specific features and implemented it.

CONS

Nothing at the moment. Pricing, if I really have to mention something. Pricing could always go down a bit.

Reason for choosing Hexnode UEM

Ease of use, customer care, communications and their ability to listen to what the customer wants.

Reasons for switching to Hexnode UEM

Ease of use. Within 10 minutes whizkids were able to get out of the locked kiosk mode with samsungs knox software. Luckily i came across Hexnode and it does the job perfectly.

Aaron

Wholesale, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Good MDM platform

PROS

I like that I'm able to remotely control our warehouse scanners using Hexnode.

CONS

Locating out-of-compliance scanners is a challenge, because the system can't provide finer details than whether a device is within or outside our warehouse.

Sam

Construction, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed August 2023

Hexnode MDM

PROS

How fast the deployment of policies and apps

CONS

Search sometimes does not work as intended when finding a pda number for example

Christopher

Oil & Energy, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2017

Works great,

Locked down the tablets we needed without a massive cost.

PROS

Hexnode offers several different levels of features. We needed to lock down a Samsung Galaxy Tab E to only use one program. Their first level feature, Kiosk mode, is all we needed to be able to do this. It works great. The tablets auto boot into the program we have installed and all other functions of the tablet are disabled or not accessible. On top of this, they are by far the cheapest company we've found to offer this feature. Software is easy to install and easy to use. The intial policy setup in the management URL takes a little time, but is also easy. Once the setup is complete, you can assign the policy to whatever device needs it. You can have multiple policies if needed as well. I've contacted customer service a few times for figuring out how to do something, finding where a setting is, and purchasing a license. Each time the representative was kind and knowledgeable.

Nikhil

Computer Software, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2022

Excellent for BYOD issues

I would highly recommend this product for essential UEM services and to solve your BYOD issues.

PROS

I liked the containerization feature, which helped separate personal and company-related profiles on devices. In addition, advanced restrictions enabled us to stop screen capture and enhance security.

CONS

Some necessary features are available only in top plans; however, most of them are just basic versions.

Reason for choosing Hexnode UEM

We renewed our policy to incorporate a BYOD scheme. Hence it was necessary to monitor and ensure secure usage of company profiles. Hexnode helped us with the new policy, ensuring the safe and secure operation of devices without compromising data leakage and privacy.

James

Computer Software, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Best MDM

PROS

This tool is so easy to use and to setup policies, no complex settings everything is at your finger tips ready to create your policy. Enrolling a device is just scanning a qr code! Its that simple. App catalog is amazing! so sleek and looks really appealing.

CONS

I have nothing to write here. Hexnode has been amazing

Sondang

Logistics and Supply Chain, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2020

with hexnode the work is smooth

with this software I can find out the list of applications running on devices and find out the position and activity of the device/tablet.

PROS

Monitor device / policy / mandatory apps .

CONS

Monitor device / policy / mandatory apps . lock device

Reason for choosing Hexnode UEM

because hexnode is more famous

Reasons for switching to Hexnode UEM

because we have various devices

Sarang

Computer Software, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2021

A fine UEM with multi-platform capabilities

Check for the features you want in your system and find the right plan. The experience we have with Hexnode is quite satisfactory and we would indeed recommend this product.

PROS

Hexnode works in various platforms including macOS, Windows, iOS, etc. We were looking for this feature, but most of the other UEMs had fewer capabilities compared to Hexnode. It was indeed a worthy purchase owing to its usability and exceptional support.

CONS

Some necessary features are available only on ultra version. Blacklisting of apps sometimes don’t work properly. We could still install the blacklisted apps.

Reason for choosing Hexnode UEM

We had some old devices with OS other than mac, hence we needed an UEM which supports multiple operating systems. As Hexnode works in many platforms, we gave it a try

Glisha

Computer Software, 501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

A simple to use tool

Hexnode is one of the best of its kind available in a more affordable rate. I would recommend this product to any company who wants a simple tool to secure their devices.

PROS

Great tool with simple interface and good features. Customer service is top-notch.

CONS

Sometimes, it doesn’t update the status immediately and this can cause confusion. This maybe unfair to ask but more features could be added to the mid-range versions.

Reason for choosing Hexnode UEM

Remote supervision of devices, policy settings, securing smartphones and desktops and other endpoint services we needed for our company.

FREYA

Internet, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Amazing product amazing service

Amazing!!! So easy and so friendly

PROS

Remotely deployable which is so helpful over lockdown, and so much visibility of users and devices

CONS

A few features are still unavailable as yet but they're in the pipeline

Israel

Medical Practice, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed May 2020

Hexnode is the solution to our SMB!

Tech support is amazing and prompt!

PROS

Deployment is fairly simple with Android.

CONS

All the good features are the most expensive plan..

Luis

Renewables & Environment, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Best MDM

PROS

Best MDM, Best Price, Best UI, Best Customer Service

CONS

NONE I can find.....................................

Anose

Computer Hardware, 201-500 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed December 2021

A secure solution for distributed devices

Make sure your settings do not overlap if you have multiple policies. Do not proceed with doubts. Always use the live chat option or contact number.

PROS

Location-based groups have benefitted us the most as we could easily manage our branches. Another fantastic attribute is the geo-fencing feature by which we could keep our devices within the company.

CONS

Changes in one policy do not default to the other policy’s shared settings. It was a little annoying as we had to do the process again.

Pam

Airlines/Aviation, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

Best MDM Solution for Manufacturing!

I haven't tested the Windows app yet, however, we are getting ready to deploy our first set of laptops with the Windows MDM. The iOS app has been tremendously helpful in tracking locations of all of our devices.

PROS

This software was the easiest to get hooked up to our DEP and MacMini, and it was super simple to configure. Feature packed, and helps even the leanest IT Departments to deploy a viable MDM solution.

CONS

Importing users phones that were not going to be wiped (as part of the DEP/Apple Configurator on the MacMini) led to some weirdness with apps, but brand new phones and devices will be able to import in with no issues.

Anonymous

201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed July 2019

Excellent Functionality and good support

PROS

Support is timely and very helpful. Portal is user friendly. Quick to set up what you want the way you want it.

CONS

Price is high. Other than there is nothing to dislike about this service.

Stephan

Automotive, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2023

We took back the control of the devices

We love it in the office and the sales reps too.

PROS

All our devices are out in the field and rarely in the office. Hexnode enables us to manage the devices and support the sales reps in the field effectively.

CONS

Can be complex with a lot of settings and configurations

Showing 1 - 25 of 114 Reviews