It has been awesome to know I can track staff, device but not use active directory. It's only took a few days to learn the software and the documentation has been awesome.

The product is quick and responsive. Streamlines and adds AD like features to small businesses with no need or desire to implement AD.

JumpCloud has helped Octane solve so many issues that I didn't even know I needed to solve. And on top of that their support team and our account manager are the absolute best.

Its a good solution for user management, makes work easier and provides good security solutions.

This has a great integration with Google allowing the ability to manage resources outside of the office environment.

It allows single-sign-on (SSO) across a variety of systems. For me, of particular interest was having Linux and G Suite SSO, for which JumpCloud provides an excellent solution.

10 free licenses for life - great for custom jobs and adhoc deployments. These licenses are feature rich as well.

The SSO integration is a great feature which is included in the standard plan, and allows us to save money and resources on having an additional solution in our tech stack.

Also, setting up the RADIUS server is difficult because there are so many different kinds of networking devices.

Great integrations with other apps (we use Office365 for most clients). With JumpCloud a small company really doesn't need a Windows Active Directory server on premises any longer.

Customer on boarding is superb and there are new features added all the time.

I like using the commands feature mostly out of the all of the modules. It allows me to automate my environment and support my helpdesk effectively from behind the scenes.

Its ease of use for integrating into the infrastructure was very easy.

Once I got over the initial installation and understanding of the install process we have been successful at setting up a handful of computers.

I like the integrations and synchronizations to other applications. Specifically, we use a hybrid AD approach.

I love the ability of being able to manage computers and apps from anywhere that I am at. I do not have to be in the office to manage anything.

There is plenty of good documentation to read if you are cautious like me. I found that many features just worked and were intuitive to implement.

Very good low-cost replacement for a domain controller for small businesses.

Excellent product, ease of use, good rich user experience and administration.

We are impressed as we are able to work remote with all staff without having to setup vpn's as well reduce the cost of servers and licence.

The product is very easy to use and helps us work more efficiently. It also help us unify security settings across all of our devices without having to change all of them manually.

Dont have any feature which is bad in jumpcloud.

Recently, extremely useful additional capabilities have further enabled the value of this solution.

Older features don't have reporting enabled where new features all have logging in mind when building. Often falling back to REST API to perform tasks which not available on admin gui.

We love that it has so many SSO integrations, too.

No MDM support for Linux and there are lots of features missing for Linux OS.

I have been very happy with the price and reliability of the services that I need from JumpCloud. I don't use them all, but what I do use, I use extensively.

Their technical support has been very helpful and responsive in the few (maybe two times in two years?) I've needed to call them.

This software was very easy to use and set up. Customer Service was great during the set up process.

Good support team, constant updates and excellent user management.

At the price point (free) and the basic functionality provided, I am able to meet my audit and compliance targets with little effort and at a bargain.

Mobile app is awesome, implementation is easy - so anyone should be able to configure this, even those less experienced people.

Ease of use and implementation. Integration with Zendesk and Slack, plus integrated kaspersky antivirus.

One of the best products we have seen in the last years. Very easy to handle and the best value for money.

No pulseway uninstall utility available. Built in uninstaller does not remove all traces of the app.

Mobile app features are carefully considered; they did not try and cram every feature in. Devs are active, responsive, and helpful in the forum.

The UI is very friendly and being able to customize the notifications like storage space and sending us alerts when system resources were reaching a certain limit.

Mainly because I am a total noob with PS and prefer to learn from others.

Notifications do not automatically go away when one has been triggered and the situation that caused the notification is no longer present.

The support staff is very responsive and are always eager to help solve problems I may have, or teach me how to use the new features.

The dashboard used as an info monitor in our Helpdesk, so we are aware of any issues, in a matter of a few minutes. Patching servers is super easy.

Support tickets ignored, unable to even log in due to an error in their systems. 2 weeks withodut access is enough to shut a place down.

Pulseway caters to what really matters most to me in all the important areas, and its support staff has demonstrated ample interest in helping me grow my business.

It has both a dashboard application that runs locally as well as a Web Interface. Remote access and control are good.

Since I use Pulseway, the feature that i mostly like is its easiness. Pulseway provides effective and user friendly monitoring solution specially from the phone app.

Missing some killing features (e.g. manage licenses, pc's ownership, etc). Some pc's information should be available when they're offline.

Overall im happy - looked at other RMM providers and so far im happy to stick with Pulseway.

If there were one downside it would be support, they're friendly and fast, but I've always felt they blame me first, rather than look inward.

Its all there, easy to get to and easy to control. Also, Pulseway offers Webroot as a AntiMalware option.

Promised functionality never came, regular downtime and outages, poor performance.

The mobile APP is excellent and the easy of usage.

Powerful RMM features with anti-virus integration. Robust capabilities and intuitive UI.

What I liked most was the overall simplicity. It was easy to install and easy to use right off the bat.

Easy to Implement and easy to use - very nice and clean GUI.

My initial Product Specialist, Customer Success Manager, IT trainer, everyone, has been fantastic. I don’t have a memory of working with a company where every person has been so helpful and capable.

Good monitoring tools and automation of tasks, good combination of features overall. Especially like having the PSA integration.

Easy to use, flexible price options, very effective tool.

US Dollar

JumpCloud Directory-as-a-Service is an IT Management software, which helps businesses of all sizes manage devices or workstations including Windows, MacOS, and Linux, access to IT resources, and user identities. The solution provides a centralized identity, which allows administrators to manage system security policies, multi-factor authentication processes, and public SSH keys.


Professionals can utilize its self-service portal to execute commands across multiple servers, control file storage infrastructure, and manage users as an individual or as part of groups. JumpCloud Directory-as-a-Service provides single sign-on functionality to access various applications including Slack, Zendesk, Meraki, GitHub, Dropbox, and more. Additionally, enables managers to monitor employees’ activities across multiple endpoints.


JumpCloud Directory-as-a-Service offers an application programming interface (API), which lets businesses integrate the system with several third-party applications such as G-Suite, Azure Active Directory, Workday, and more. Pricing is based on monthly and annual subscriptions and support is extended via FAQs, knowledgebase, email, and other online measures.



LongDescription

File Management

Log Management

Application Security

User Management

Sarbanes-Oxley Compliance

Application Management

Privileged Account Management

Access Controls/Permissions

Activity Tracking

HIPAA Compliant

IT Asset Management

Virtual Machine Monitoring

Self-Service Access Request

Policy Management

ISO Compliance

Single Sign On

Endpoint Management

Access Management

Application Access Control

Scheduling

Self Service Portal

Remote Monitoring & Management

Remote Access Management

Compliance Management

Data Security

User Provisioning

Password Management

Access Certification

Policy Creation

Activity Dashboard

Alerts/Notifications

Access Control

Authentication

Automated Scheduling

Dashboard

Patch Management

User Activity Monitoring

IT Reporting

Credential Management

Asset Lifecycle Management

Reporting/Analytics

Remote Access/Control

Multi-Factor Authentication

Issue Auditing

Third Party Integrations

Maintenance Scheduling

Encryption

Compliance Tracking

Audit Management

Encrypted Password Storage

Threat Intelligence

Real Time Monitoring

Threat Response

Endpoint Protection

Activity Monitoring

Event Analysis

Anomaly/Malware Detection

Remediation Management

Enrollments/Onboarding

Security Management

Active Directory Integration

Remote Update/Installation

Geolocation

Synchronization Scheduling

Automatic User/Device Recognition

Two-Factor Authentication

Configuration Management

Real Time Notifications

Reporting & Statistics

Deployment Management

Software Management

Monitoring

IT Asset Tracking

Location Tracking

Inventory Management

Data Management

Support Ticket Management

Customizable Reports

Contract/License Management

Project Management

Help Desk Management

Audit Trail

Server Monitoring

Real Time Data

Performance Metrics

Issue Management

Workflow Management

Real Time Updates

Data Visualization

Service Level Agreement (SLA) Management

Billing & Invoicing

Real Time Reporting

Automatic Backup

Backup and Recovery

Summary Reports

Task Management

Live Chat

Employee Onboarding

Entry level: $2/user

For complete pricing please visit: https://jumpcloud.com/pricing

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

JumpCloud Directory Platform

Live Online

Webinars

Documentation

Pulseway is an integrated IT assets and network monitoring solution designed for IT administrators to remotely monitor and control their business IT resources. The solution supports multi-deployment architecture, allowing the users to choose either on-premise deployment or hosting within the cloud.


Pulseway allows managed service providers (MSPs) to view the real-time status of their system resources, monitor overall network performance and install critical updates from a central console. The platform helps with defining scripts to automatically schedule maintenance, backup, security check and other IT activities.


Pulseway enables users to control devices connected to their network from a single point and monitor their performance. The solution also offers a Rest API for integration with third-party applications.

Key Pulseway Features: 
- Monitoring and Management
- Discovery and Deployment
- Server Management and Monitoring
- Automation like Never Before
- Out-of-the-box OS & 3rd Party Patching
- Unlimited Remote Control for macOS and Windows
- Custom Reporting

Pulseway is a cross-platform application and can run on multiple operating devices including Windows, Linux, Mac, Android and iOS-based devices. Pulseway is available on a monthly subscription basis that includes support via email, phone and product tutorials.



Multiple Authentication Methods

Third-Party Integration

Remote Access & Monitoring

Real Time Analytics

Status Tracking

Email Monitoring

Mobile Alerts

Performance Management

Email Alerts

Internet Usage Monitoring

Data Storage Management

Automatic Patch Deployment

Remote Printing

Real-Time Monitoring

License Management

Task Scheduling

IP Address Monitoring

Real-time Alerts

Secure Login

Baseline Manager

Approval Process Control

Knowledge Management

Event Tracking

Communication Management

Disaster Recovery

Pulseway starts with a 14-day-trial, no credit card required.

Pricing is based on the number of systems/endpoints you want to monitor and manage.

JumpCloud Directory Platform vs Pulseway

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