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NEXGEN

NEXGEN

RATING:

3.8

(5)
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Overview
Reviews

About NEXGEN

NEXGEN Asset Management is a cloud-based computer maintenance management (CMMS) and asset management solution suitable for municipalities, facilities and manufacturing industries. It provides inventory management, condition assessment, inspections, customer and service requests, preventive maintenance, asset planning and work order management. The Asset Condition Index feature monitors the age and viability of each asset and allows users to keep tab on assets that aren’t accessible through routine field inspections. It provides a service request portal where customers, employers and tenants submit and track requests. The contractor module allows contractors to approve, manage work orders, upload documents and modify license information. It offers integration w...

NEXGEN Pricing

Per user price is reduced as more licenses are purchased.

Starting price: 

$175.00 

Free trial: 

Available

Free version: 

Not Available

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NEXGEN Reviews

Overall Rating

3.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

5

Functionality

4

Most Helpful Reviews for NEXGEN

5 Reviews

Meryl

Hospital & Health Care, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Best thing we ever did

We now have a complete and flexible product that provides us all the information that we need. Getting reports and details for our auditors is a breeze.

PROS

We like that it is embedded in NetSuite and all backup is available instantly. The reporting is fantastic

CONS

I am still trying to come up with some cons.

Reasons for switching to NEXGEN

FAM was very rigid and did not provide needed reporting

Clay

Sporting Goods, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2018

Nexgen review 1313

PROS

The workorder system works well and can handle the quantity of workorder we process using multiple leads on work orders

CONS

The report functions are not a user friendly as I would like.

TERESA

Government Administration, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed October 2018

REVIEW

THIS SOFTWARE SERVES MY INVENTORY AND WORK ORDER NEEDS

PROS

AUTO RE-ORDER FUNCTION OF INVENTORY ITEMS

CONS

I WOULD LIKE IT TO HAVE MORE REPORT WRITING FEATURES. HOWEVER, WHENEVER I HAVE A NEED FOR A SPECIAL REPORT CUSTOMER SERVICE CREATES IT FOR ME

Jeremy

Environmental Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2018

Nexgen

PROS

Easy to use. Easy to track. iPhone and iPad campadible

CONS

Reports are hard to use. Warehouse functions could be better.

Rosemary

Hospital & Health Care, 201-500 employees

Used daily for less than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed August 2017

NEXGEN

PROS

THIS PROGRAM HAS A LOT OF NEW FEATURES TO OFFER. PROGRAMMING IS USER FRIENDLY AND FILLED WITH A LOT OF GREAT NEW ADDITIONS.

5 Reviews