Userlytics
About Userlytics
Userlytics Pricing
Custom project – $99 per participant Enterprise – $69 per participant Limitless - $69,000 unlimited participants & concurrent studies
Starting price:
$69.00 per year
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Userlytics
1 - 5 of 49 Reviews
Maksym
Verified reviewer
Information Services, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
10 Out of 10, absolutely love it
Userlytics has been a true game-changer for our testing initiatives. With exceptional customer support, a comprehensive feature set, and top-notch participant quality, they have earned our highest recommendation. We give them a perfect 10 out of 10 and urge anyone in need of a testing platform to give them a try.
PROSWe transformed our approach in testing. They providing outstanding customer support, their team is always ready to assist with a level of professionalism and efficiency that is second to none. We used usability testing, prototype evaluation. Platform is incredibly user-friendly, making it easy for even novices to navigate and utilize effectively. One of the most impressive aspects of Userlytics is extensive pool of participants ensures that we receive diverse and insightful feedback, enabling us to make informed decisions.
CONSWe absolutely love it. For our company no cons.
Mike
Financial Services, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2023
A more reasonable alternative to the biggest players.
Our rep has been helpful and attentive, and the tool meets the UI and feature requirements of all its competitors for a really reasonable price tag.
PROSThere are a lot more UX testing tools and platforms out there these days than the days of Usertesting and UserZoom being the only players. But many of them offer only a couple types of tests, or force you into a type of workflow. We chose Userlytics because it most closely resembles the "big boys" in terms of feature set (in fact, I get more types of quant tests than I did with UserZoom) for a much smaller price tag. I also like that tasks can go un-recorded for participants' privacy. This was a near-essential feature for getting the tool approved.
CONSWe're still pretty new on the platform, but I haven't had a lot to complain about. Sentiment analysis is not activated by default and I'm afraid it might be extra so I haven't pursued it.
Reason for choosing Userlytics
It met our needs for the types of studies we wanted to run and the cost savings we needed.
Reasons for switching to Userlytics
Primarily we switched for price reasons. As a small team, the unlimited pricing of UZ did not benefit us that much compared to the more flexible credits of Userlytics.
Esther
Verified reviewer
Design, 1 employee
Used monthly for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
FUNCTIONALITY
4
Reviewed June 2022
Ghost Town (Participant's Perspective)
Userlytics offers a great opportunity for regular folks to share opinions and experience that could impact business decisions for the better.
CONSAs a participant, there's barely anything happening on this site compare to their competitors. It almost always feel like a ghost town.
Krista
Verified reviewer
Marketing and Advertising, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
User friendly and efficient
I really enjoy Userlytics. Aside from the user-friendly and efficient platform, the customer service team is 10 stars out of 5. They are always willing to help me set anything up in such a timely manner - and so nice!!
PROSThe software's interface makes setting up the test, reading and reporting out a breeze. Simple functionality makes something like a robust test just a little bit easier.
CONSThe transcription that is based off of audio is left to be desired and often not able to be used. As a result, we do spend extra time translating ourselves for each panel result.
Reasons for switching to Userlytics
Pricing and not as strong of a platform as Userlytics for reading results.
Jennifer
Computer Software, 501-1,000 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed July 2021
Userlytics is a robust and inexpensive testing platform
Userlytics is a robust and inexpensive testing platform that meets our needs as a software company.
PROSCreating a study with Userlytics is easy; the interface walks you through each step of the process. Some highlights include the templates that are available for common usability questions and the in-browser testing option for participants.
CONSWe use our own participants for testing and some have difficulty navigating the testing platform when reviewing prototypes.
Reason for choosing Userlytics
It seemed to have the same core features at a fraction of the price.