Lodgify
About Lodgify
Awards and Recognition
Lodgify Pricing
Lodgify offers scalable subscription plans based on a monthly fee, for both vacation rental owners and managers with 1 to 500+ properties. No set-up fees and no commissions.
Starting price:
$17.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Lodgify
1 - 5 of 922 Reviews
Bethany
1 employee
Used unspecified
OVERALL RATING:
4
Reviewed January 2024
Customer Support Always Available & Friendly.
James
Verified reviewer
Real Estate, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Setup support was top notch
I like having one point of contact for everything. The integration is key to making rental management easy.
CONSThere is a missing link with VRBO. Chatting with guests before booking still has to be done in the VRBO app.
Reason for choosing Lodgify
Recommendation from another vacation property owner.
Reasons for switching to Lodgify
Support for hostzaver was terrible and it was very buggy.
Vendor Response
Hello James, Thank you for taking the time to write a review and share your experience with Lodgify. We are thrilled to hear that you had a great setup experience with our support team and appreciate the convenience of having a central point of contact for all your rental management needs. However, we apologize for any inconvenience you may have experienced with our Vrbo integration. We continue working to improve our platform and provide the best possible service for our users. We hope you will continue to have a positive experience with our platform. If there is anything we can do to assist you, please don't hesitate to reach us at support@lodgify.com. Best wishes, The Lodgify Team.
Replied February 2023
Elio
Verified reviewer
Hospitality
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2018
Lodgify partner since 2016 and growing with it
I have grown our company Mondosol scaling from 10 to 100 properties allowing more direct bookings and control overall
PROSI like the website builder, channel manager, reservation system. I also like that I can receive payments on the percentage I decide and I can communicate with the guest with automatic messages.
CONSImproving customer service is a must and they are working on with new agents. Making it easier to work with sub users as a property manager or simply giving access to staff or others. I would live a better integration with other channel manager
Vendor Response
Hi Elio, thank you for taking the time to review Lodgify. We're so pleased you're happy with our software and that it has helped you grow your business and increase direct bookings. Your comments have been fed back to the wider team and we will keep them in mind for future integrations. Thanks for being a loyal Lodgify user ¿ we're proud to have you on board! Kind regards, The Lodgify Team
Replied April 2018
Tammy
Hospitality, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed February 2024
Property Management Software (a first)
My experience has been in the middle a 3 or a 4. I don't feel completely lost, but I don't feel completely confident yet. I think it is a building experience and you have to trust the process. It was really frustrating at first, but the onboarding helped a lot.
PROSI like that everything is now on one calendar. It was good to have an onboarding specialist because the VRBO and Stripe issues to get it set up. Airbnb was great because all I had to do was put my listings in Lodgify. It was overwhelming at first, but now I have a better handle on it.
CONSI am finding that I am getting started on building the website. I don't know exactly what to do with it, but trying to figure it out. I may have to reach out to someone to help me put it together and get it up and going. It would be nice if there was onboarding for that part, but I just need to sit down and do it.
Reason for choosing Lodgify
Lodgify was sending me emails to join. I didn't know about PMS and as my business grew I was looking for a solution. I had a Lodgify salesman call me a few times over the last year and decided to just do it. I didn't research other products for PMS, I just took a chance.
Vendor Response
Hi Tammy, Thank you for sharing your experience with Lodgify! We understand that website building can be daunting, but we're here to help you every step of the way. Don't hesitate to reach out if you need assistance or guidance as you continue to explore our features. We're here to support you! Best wishes, The Lodgify Team
Replied February 2024
Ali
Hospitality, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2024
Disappointing Experience for Australian Businesses We initially chose Lodgify for our Australian business
Onboarding easy but once live we realised it did not do what it needed to do for our business so basically we have paid for a year for something we can't use.
CONSDisappointing Experience for Australian Businesses We initially chose Lodgify for our Australian business, believing it to be the best option available. The onboarding process was smooth, and we were optimistic about going live. However, during the final session, a critical issue arose - Lodgify was unable to generate invoices with our ABN, a requirement for Australian businesses like ours. This revelation in the final onboarding meeting was a deal-breaker. Lodgify's inability to meet our invoicing needs rendered the platform unsuitable for our operations. Despite the fact that it took longer than 14 days to set up the account, Lodgify adamantly refused to provide any refund for the upfront payment we made for a full year of service. For Australian businesses looking for a comprehensive solution, Lodgify's insistence on using a third-party app for invoicing undermines the concept of a one-stop shop. Our experience with Lodgify has been a costly mistake, with over $2000 wasted. We caution other Australian businesses to steer clear of this software to avoid similar frustrations. In conclusion, Lodgify's failure to address basic invoicing requirements for Australian businesses makes it an impractical choice for those seeking a seamless and integrated solution
Vendor Response
Hi Ali, It's unfortunate to hear about your experience, and we apologize for any inconvenience caused. We understand the importance of meeting your business needs, and we're sorry to hear that our platform didn't meet your expectations regarding invoicing requirements. While we strive to provide a comprehensive solution for businesses worldwide, we acknowledge that certain country-specific requirements may necessitate additional solutions. We aim to be transparent about our platform's capabilities during the onboarding process, and we apologize if there was any misunderstanding regarding this feature. We're here to assist you further and address any remaining concerns you may have. However, we cannot engage in detailed discussions or provide resolutions via review platforms. We encourage you to reach out to us directly. Best regards, The Lodgify Team
Replied March 2024
