PriceLabs

RATING:

4.9

(193)

About PriceLabs

PriceLabs is a powerful revenue management & dynamic pricing platform for hospitality accommodations. Vacation rentals, hotels, aparthotels, RVs, and campgrounds use PriceLabs to optimize revenue, save valuable time and access the latest market data. It integrates with Airbnb, Vrbo, and 100+ Property Management Systems (PMSs) and provides data-driven pricing recommendations coupled with flexible automation rules & customizations. Founded in 2014, PriceLabs today prices over 350,000 units across 120+ countries and is available in 5 languages.

PriceLabs Pricing

Pricing depends on number of properties. No commission, price per listing goes down with volume.

Starting price: 

$19.99 per month

Free trial: 

Available

Free version: 

Available

Setting your base price
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PriceLabs Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for PriceLabs

1 - 5 of 193 Reviews

Gal

2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed July 2023

It Did Exactly What I Needed.

User Profile

Renata

Verified reviewer

Hospitality, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

PriceLabs continues to impress with exceptional customer support

has been highly positive, characterized by the seamless and gradual learning curve the powerful software offers. PriceLabs not only provides robust functionality but also ensures that users can acquire a nuanced understanding of its features over time. The platform's design allows for a progressive exploration of concepts, enabling users to delve deeper at their own pace.

PROS

It's evident that PriceLabs consistently goes above and beyond, showcasing exceptional dedication to customer support. Their content-rich webinars underscore a commitment to ensuring customers are well-informed and empowered. This unwavering focus on customer training sets PriceLabs apart, exemplifying a commitment to excellence in customer service.

CONS

While the platform is robust and efficient in automating pricing strategies, users occasionally find themselves delving into manual assessments to ensure nuanced optimization.

Reason for choosing PriceLabs

The flexibility to pay on demand and deactivate synchronization during low seasons was a key factor in choosing PriceLabs. This feature allows you to optimize costs by aligning payments with your specific needs, particularly valuable when demand is lower. The ability to toggle synchronization on and off provides a dynamic and cost-effective approach, showcasing PriceLabs' adaptability to your business's changing requirements.

Vendor Response

Hi Renata, Thank you so much for taking the time to leave this detailed feedback, and especially for acknowledging our customer support - one of the areas we, as a company pay special emphasis on. Wishing you the best for 2024. Warm regards, Richie

Replied January 2024

Manuel

Hospitality, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

Awesome tool

After you understand the software it is a great tool to use. Cuts back on hours and hours of manually comparing prices and making sure we are positioned adoringly regarding the competitors. However to start using the SW it would be great to have a PriceLabs person hear you and help you set your initial stagy and explain the how the SW "reads" your inputs to generate it's outputs. Highly recommend it

PROS

Rely rely helpful, to make sure yield the maximum revenue for each property. It is very flexible to customize to our harts content / location specifics. Information about expected occupancy in the town and "real" information about already booked occupation for each day forward. Rely easy to visually see in % how well we are doing in the future. This time frame is also customizable, so we chose, 7 day, 30 days and 90 day, to easily see if we are OVER selling (too cheap) our UNDER selling (to expensive). Integration with our PMS was very simple also.

CONS

- Sold night, do not display the "correct" value that the unit was sold at. - Color scheme of information displayed (bule "cold" used for higher occupancy) - Base percentage history are not real values, of our apartment this year versus last nor versus the town. It's an estimate of what we have versus the changes we make. But none of this portrays reality.

Reason for choosing PriceLabs

Beyond pricing - they use a percentage base payment and we hate this way of work, because our margin fades completely. Unless they requested 0.1 to 0.25% it is not viable to work with them.

Patricia

Real Estate, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed September 2022

Worthless

Horrible

PROS

There is no pro for us. It was completely worthless. We gave it over 6 months. When it was costing us money we dropped it.

CONS

This product did nothing for our rental business. We understood how to use the tool, it was not difficult to use. It just does not work well. Their customer support was non-existent.

Reason for choosing PriceLabs

Promise of what the product would and could do and the pricing

Vendor Response

Hi Patricia: This is Richie and I am one of the founders here. We are very sorry to disappoint you. We are glad that you found the tool easy to use. I am glad that you are continuing to use PriceLabs still and I see that you have started to receive bookings. We highly recommend watching our training that happens every day to optimize your account. I also briefly looked at your account and it seems pretty solidly booked. Maybe this was after you increased price?

Replied September 2022

User Profile

Chelsey

Verified reviewer

Hospitality, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Worth Every Penny

PROS

My property management software let me set up basic perimeters, but nothing like the powerful tools PriceLabs provides. Once it's set up it updates my rates daily, something I could not do with multiple properties to manage,

CONS

Not really a con, but there is so much market data they can provide that I still haven't 100% learned how to utilize it all to its full potential.

Vendor Response

Hi Chelsey, Thank you for taking the time to leave us this feedback. We are so glad to note that PriceLabs has helped you streamline the process of updating your rates across the multiple properties that you manage. Looking forward to continuing to serve you in 2024. Warm regards, Richie

Replied January 2024