All Rentals United Reviews

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User Profile

Edward

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2018

Overall great company, there are some part still can improve and grow together

PROS

Multi-channels,Quick support Good account manager (Ms Vivian ) The important part is system stable and a responsible account manager for our company

CONS

Forgive my directness, System error happened many times between Airbnb and Agoda. and sometimes B.com . This issue keeps happening it's very unfortunately seems the system is not very strong. Rental Unite need to connect to Chinese channel *C-trip* and Japanese channel* Rakuten and Jalan * will be more powerful in Asia marketing

Valerio

Hospitality, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

The channel manager you are looking for :)

I'm really having a positive experience with RU, special thanks to [SENSITIVE CONTENT HIDDEN]. She gave me really all support I needed! I would

PROS

The best part of this channel manager is the function that allows you to import the properties from Airbnb. It really saves you a lot of time! The setup time to make everything ready from zero 'til you are ready to work is really impressive. Excellent support from their team whenever you may need help or have any issue.

CONS

The only thing that I found missing it's the possibility to insert internal names to the properties like on Airbnb. The amenities for the rooms could have the amenities grouped by type instead of being listed A-Z and a better app for the phone

Reason for choosing Rentals United

Great connections to the main channels, easy setup by importing the properties from Airbnb

Vendor Response

Hello Valerio, Thank you very much for your positive review and for sharing your personal experience. We are really pleased to hear that our ongoing support has been a highlight! We are continuously working to improve our product, therefore we have forwarded your improvement suggestions to our Product Owner, for future consideration. Once again, thank you for your kind and encouraging words!

Replied May 2021

Areti

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed May 2018

The worst experience ever! Don't trust them you will lose your money

Less 600euro from my bank account

PROS

From where to start & when to finish! It is one of the experiences that i don't want to deal any more. In order to push the sail i have been mis sold a product that is not even able to synchronize the channels that i have already been as a customer, because i needed to have at least 5 properties with RU (never mentioned before the purchase). The customer support is one of the worst, i have been promised that after i buy their service they will deal with everything and i will enjoy my free time! This never happened since I had to spend three times more time of what i used to! I am using Tripadvisor, booking.com, Airbnb & HomeAway for my properties - the chanel was able to chanel manage only 1 of them! YOU have to do all the settings on your own, they provide you some NON updated pdf files and they expect you to do all the settings for all the chanels. In case you do something wrong is very difficult to contact them immediately since they work from 8am - 6pm and they have weekends and bank holidays off (no chance for working people to contact them). The software is just rubbish - there is the option to bring external calendars from other channels and this is just decorative. It can show the correct availability for few hours but after that be prepared to stay awake the entire night in order to make corrections. I wasted my money to make them reacher!

CONS

Since theys service was not functional i did request to add my fifth room for free or otherwise give me a refund! They executive decision did not accept to give the refund but charge me more for the fifth room. *The policy sais that you have the right to break the contract within 14 days - They booked my first appointment 7 days after i did the payment that unfortunately was canceled after the property manager was not medically feed to proceed with the introduction and rebooked it 3 or 4 days later. As you understand i didn't have much time to understand what rubish I have been sold. When i asked for refund the same property manager rejected my request since the 2 weeks past!!!??? Pls Do Not trust them - they can only successfully take your money and provide nothing more!

Vendor Response

Hi Areti I'm sorry you've had such a poor experience using Rentals United. Regretfully both Homeaway and Tripadvisor have a 5 property minimum requirement when a customer coming from either a channel manager or PMS. Our sales people are advised to inform all potential customers this information. During this period and also during the on-boarding schedule, it's made very clear that we are a software as a service. meaning that we do not do all the work for you and our rates reflect this. It requires work by you to ensure your properties can go live which is why we set a 30 day introduction & training period. I would be happy to start your contract from today with the intention of getting you live in those channels you can work with through us. We have many happy clients working with us and our platform generates 1000's of bookings. Please contact me directly at james@rentalsunited.com and I'd be happy to help. Thanks

Replied June 2018

Thom

Hospitality, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Rentals United is a must-have for large-scale property management on OTAs

Rentals United helps is bridge the gaps in using large-scale partners and OTAs as a small-to-medium size company. We couldn't do what we currently do without a channel manager and we feel RU is the best option at the best price, and the support is fantastic.

PROS

It makes your life so much better, when pricing and availability can be managed second to second, through a connected PMS.

CONS

Of course there are issues from time to time. To counter this as a con, however, the support is wonderful and always there.

Reason for choosing Rentals United

They were easier to work with and had a better existing relationship.

Vendor Response

Hi Thom, Thank you for your review and nice words. We are pleased to know Rentals United has been a must-have for your company. We constantly look to improve and it is great to hear how much you value our platform and customer support. Again, thank you for the encouraging words.

Replied March 2023

Debbie

Hospitality, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed August 2018

It's ok!

I think it has alot of potential just needs to update dashboard, make more easier to add properties and fix sync issues. The site itself takes forever to load and this is using it from different locations, computers, etc..

PROS

I have used rentals united for many years. It is ok, however their support team are great!

CONS

Dashboard not really user friendly, always syncing issues causing alot of overbookings especially on holiday/peak seasons

Wil

Hospitality, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed February 2017

Sub-Optimal Channel Manager

There were several missed cues early in the transition which is to be expected. However, when it occurred again (and again..)- I was told it was attributed to their partner and had nothing related to their service. After 5 months, I've opted to move to another channel partner. A big reason for my change was the lack of value for money. I relayed that I was transferring and closing my account due to the high costs associated (I was being charged a % of EVERY booking) and within 5 minutes, I received an email stating they just launched a 'fixed pricing plan just yesterday' and would I consider staying. Further, I've been told by their billing department I would be billed for all reservations transacted regardless if their system can no longer confirm that the guest had committed to a booking. For example, I would be held accountable the cost of a reservation made 8 months in advance, although the guest can still cancel. Really? Informed them, I would happily submit payment for confirmed arrivals up until the last day of the channel connection was still connect. Haven't heard back...

CONS

cost

Vendor Response

We¿re already in contact with Capterra regarding the removal of this review because it¿s full of untruths. Firstly we¿ve been in continuous contact with you regarding these missing payments and we¿re still waiting on you to respond to us, not the other way around. I¿ve also sent you three messages in the last 4 days without any response. Since you started working with us, you¿ve received a huge increase in bookings and revenue from our services so its hard to believe that this review was written in anything other than the frustration in you not being able to pull out of the contract that you happily signed with us. From the time we started working together, your account has increased 313% in bookings and 1200% in revenues but we still have a number of unpaid bills from you. I¿d like to suggest we avoid using public forums to voice any financial or contractual disputes and ask you to contact me directly on james@rentalsunited.com.

Replied February 2017

Ami

Hospitality, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2022

Good

Good, could recommend to other user

PROS

Quite easy to setup and used, not too technical

CONS

Updating inventory takes a bit of a time

Vendor Response

Thank you for your review and feedback Ami! Our goal for our clients is to use Rentals United as a self-service platform and have full control over your distributions, connections and other services. We are happy to hear you find our platform easy to use.

Replied January 2023

Richard

Hospitality, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2019

Great Customer Support

It would be great if they offer channel quality information, such as my property ranking.

PROS

The Representative in support is available for conference with just a few days notice. She is thorough and very helpful, offering up suggestions to improve my channels and get more rentals.

CONS

Seems a bit expensive. Although the tech support is great, I would be optimal if the software and documentation were better, so as to need tech support less often.

Vincent

Hospitality, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed February 2018

Great experience but a few things could be better

affordable channel manager with almost everyhting you need

PROS

The simplicity of use : connecting OTAs is very easy. Friendly staff. Overall good and very affordable Channel Manager. It could be part of the best solutions in the market with some improvements.

CONS

We missed a few important options for pricing but I guess it's not that important for other small hosts. Customer support reactive but sometimes it takes time to have things done.

Kamil

Leisure, Travel & Tourism, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2018

Great Solution if you're looking channel manager

It's a great tool, but only for channels integration. For this price, you suppose to have more futures, because still, you need to use additional PMS system.

PROS

Possibility to connect almost to all currently available booking channels on market.

CONS

It's expensive, and they don't have integration with two important booking channels like a Trip Advisor (They have but it's not working) and Home Away.

Bre

Real Estate, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2018

Read This Review ... It will save you time and money

PROS

Working with Rentals United has been great. I have had anywhere from 8-21 properties live and connected to multiple channels at any one time. I have personally worked with other property management companies, none of which have been able to handle the load and capacity in which we needed. The programming runs very smoothly and when ever I have had questions or concerns, Customer support (my contact at Rentals United), was immediately responsive and helpful. Every single time I had a question, she responded swiftly with information that answered what ever my question was. If she did not know the answer to my question she would immediately track down someone who would be able to help me. There was never a delay in her reply, and her attitude was always upbeat and focused on her client (Me). This made me feel very taken care of, as a customer. From what I have noticed, the customer service team at Rentals United works very much as a full on support team, so even if you have one person dedicated to helping you, you actually have a full team of support behind that one person.

CONS

There was two times in the past 7 months where there was a site outage. I believe that it was for less than an hour each time ( don't quote me on this it may have been less). The only thing I didn't like was the amount of time between the outage and the email to notify me. Although it was done pretty quickly, in the technological age we are in, we all want immediate actions/results. So if there was a way to make these come in, in real time that would be great. Other than that, my programming was completely unaffected by any outage. The support team was there to deal with my panic and everything continued to run smoothly.

Leyla

Hospitality, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Best CMS on the market with an amazing support team

PROS

There are so many things that we appreciate about this software - first and probably most importantly, we appreciate it's stability. In the (nearly) 2 years that we have been using RU, I cannot remember a single time that it crashed or bugged on us (not true for some of the other programs we use). Their development team is always on-top of everything! Another huge advantage is the sheer number of platforms that are available for integration through RU. While of course all the big ones are there, we really love that we have access niche platforms which give us so much more exposure on the market. The most crucial thing that RU has provided us with is our Key Account Manager. She is always willing to take the extra time we might need to explain things to us, to offer tips and suggestions. She really is our guiding force in this business. Despite the many clients she has, she has the unique ability to always make us feel as though we are number 1. We really feel as though she is a part of the team. We couldn't do it without her :]

CONS

My only wish for RU would be for them to provide better, more comprehensive Stats. If that were done, this software would (in my opinion) be perfect.

Gianluca

Hospitality, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed September 2019

Waste of money - terrible customer support

In vacation rental everyone wish to sell more using more channels. But is not always true. On Italian lakes after 2+ years I can say that the market is dominated by AirBnB + Booking.com. So you don't need the huge amount of channels proposed by RU. A good PMS connected with main channels is more than enough !!!!

PROS

Don't exist !!! RU don't add anything to a good PMS apart connections. And if connections are not effective .... is a waste of time and money !!!!!

CONS

Terrible customer support. Not Italian speaking (I speak English everyday but when I'm a customer I want someone speaking my own language) not skilled and no knowledge of vacatio rental business. Incredible but true!!! May be good technician ... but I'm not sure !!! REMEMBER: during your activity for sure something willl go wrong with technology and will be easy for you to lose in few days of malfunction more of what you are asked to pay for 1 year of subscription for RU service !!!! Customer support MUST be effective !!!! I suffered more than 4 overbooking in 3 months using 6 properties !!!!! because malfunctions!!!

Reason for choosing Rentals United

No

Naím

Hospitality, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed June 2017

Horrible - stay away!

None

PROS

The idea sounds great and the user interface looks nice, but I'm afraid it stops there. While we were very excited to get things going, nothing seemed to work.

CONS

The reality - while a great idea, none of what we've been sold worked properly. We tried out Rentals United last year and had a bad experience. We decided to give it another go this year, but unfortunately more things didn't work than did and we ended up making a loss over the period that we were signed up with them as availability was not even pushed across correctly. They kept charging us even after we left the contract and used the direct debit without authorisation. When contacted they kept saying they're not charging and they kept charging. Big waste of time - stay away!

Vendor Response

We're sorry things didn't work out with your Rentals United account. However, we feel that your review is completely unrepresentative of the service and experience you received from us. You had some very specific requirements that we weren't able to meet which we informed you about and for this reason, we let you use our platform free of charge for a period. We add features and improvements to platform based on helping as many of our clients as possible - not on those who can shout the loudest. We try our best to think of all our clients and the positive reviews you see here are testament to this. We try and keep all our clients satisfied and we wish you the best of luck with your business. As we refunded all of the money you paid us this year, we¿re happy that you were able to use Rentals United completely for free.

Replied June 2017

Pierre

Leisure, Travel & Tourism, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Great service provided by Rentals United

Great experience with Rentals United - good communication and I find them particularly open to suggestions. (SENSITIVE CONTENT HIDDEN) is a great account Manager and genuinely looks at Rental United and the Property Manager's best interests.

PROS

User friendly, allows to have a good overall view of how we are connected

CONS

Sometimes a bit slow to load due to the size of our portfolio.

Vendor Response

Dear Pierre, Thank you so much for leaving us this 5 STAR review! We try to be as responsive and versatile as possible with all of our clients and it is important to us that you have the best experience whilst using our platform. Vivian really is a different breed when it comes to client care and she will very pleased to hear your kind words, so thank you again. Sincerely, The Rentals United Team

Replied December 2019

John

Computer Software, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2017

Rentals United is terrific, we are very happy with their dedication and service!

You get rich data integration with several dozen listing sites, including the "major" ones like Booking.com, AirBnB, Expedie, HomeAway/VRBO, etc. Set rates once in your own dashboard, and it propagates automatically to all listing sites (that alone is worth their very reasonable price). Bookings appear automatically in your dashboard, along with guest contact info., amounts, etc. Their system is real-time, and transactional, so no double-bookings. Really, what's not to love?

PROS

Innovation, plus predictable, flat pricing model. Response time is excellent, and we have many clients reporting very good results from their experience with Rentals United. We appreciate their dedication to perfecting their products and service.

Stephen

Hospitality, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2019

Channel Manager with large number of channels and great support

I have used software and cloud based services from a variety of sources and Rentals United has been the best onboarding experience for any service of that type, with excellent account management and determined technical support.

PROS

It is easy to use and provides a good summary of data on the most important aspects of rental accommodation booking in a well summarised format. The user interface for many of the rental sales sites for short term rentals is not good in many cases, using Rentals United I could avoid them.

CONS

It is good software, just the smaller rental sales sites that they allow you to connect to are not good marketing channels for smaller companies like us.

Rafael

Hospitality, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

Great Costumer Support

I believe Rentals United is a great tool to broaden your property distribution channels. They have helped promote our listings effectively in new channels.

PROS

Rentals United helps us distribute our properties through different channels through our short term rental PMS. It really understands our needs and we have always felt valued as a client.

CONS

We have had synching problems between our PMS and Rentals United, whenever we have an issue we feel that they throw the ball around rather than actively engage in solving the issue together. I understand sometimes the problem in on the other end but it would be nice some follow up from their end to our PMS given that we are in the middle.

Vendor Response

Dear Rafael, Thank you for your kind words and this amazing review. We are very happy that you feel valued as our client, this is very important to us. Thank you for sharing your honest feedback about the 'CONS', you are correct, we do indeed need to work with our partners to suss out the issue and we understand this can be perceived as passing the ball around. We want to wish you a successful 2020! The RU team

Replied January 2020

Milena

2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed May 2017

Very good business partner

Bookings from different partners that as a small company was difficult to work directly with them.

PROS

The account managers are great! Especially always very helpful! Always looking into any situation we bring to them. I like the channels

CONS

Serves often crashes, unable to look at reservations, cvc for credit cards missing. That's it! Solve that and you will be the bomb!!!!

Vendor Response

Hi Milena, thanks for your valuable feedback. We've made some optimisations especially to the reservations viewing page so hopefully you'll see an improvement there. If not, let me know. CVC codes are generally sent to us unless the customer doesn't provide it. I'm happy to talk about this when you're free.

Replied June 2017

Neal

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2019

Amazing Customer Support!!

It does what it's supposed to do as a channel manager. Workflows are clear and simple, yet detailed and well-thought out so you are easily led to your goals. It's been critical to my success transitioning to a career in hospitality.

PROS

What makes RU exceptional is it's dedication to world-class customer support by its account reps. My rep is absolutely outstanding. With other companies, it is difficult to get dedicated reps on the phone, yet team is always checking on me, finding new ways to help grow my business and being patient when I'm behind. They made my experience with the software one that I'm truly grateful for.

CONS

I wish there were more PMS features, but that's not really a fair complaint.

Debbie

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2017

quick and easy

more bookings.

PROS

channel options are great easy to set up properties. George is always great and quick to attend to our needs. I use Rentals United for another company I work for and he has always been on top of, things.

CONS

Takes too much time to load and save. Need more amenity choices maybe add check boxes to select amenities.

Aaron

Hospitality, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed June 2019

Rentals United

We use RU to manage our portfolio of properties. I must say that we are very satisfied thus far especially with our account manager rep. who is always very helpful with any request.

PROS

We use RU to manage our portfolio of properties. I must say that we are very satisfied thus far especially with our account manager rep. who is always very helpful with any request.

CONS

still lacking some basic features such as the ability to assign an internal name to each property.

Charles

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

Excellent

PROS

I really enjoyed with our property manager. She always had nice answers whenever there were any issues.

CONS

There were occasional connectivity issues. The two-way connection isn't perfectly set up on all the channels.

yankel

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

Very good service

PROS

We receive a very good customer service. The connection are working fine with a large list of channels which is good to get more exposure.

CONS

Sometimes there are some connection that are not successful but Rentals united alert us immediately by e mail so we have enough time to enter the reservation in our system to avoid double bookings.

Craig

Hospitality, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

I found the whole process quite easy. I had a 45 minute consult with their executive & I did my homework.

I have a more secure business now as I am not reliant on 1 channel and I am able to reach more customers. Ultimately this should make the off peak seasons better, and lead to more revenue.

PROS

The user guides were great. I'm not that great with techy stuff but the user guides were accurate, up to date and easy to navigate. I use Guesty and they have supported me with Rentals United and made the integration really easy. I love this software as it means I am not reliant on 1 booking channel (Air BnB). I have found their executives to be really friendly, informative and make me feel like they are interested in seeing my business succeed.

CONS

Sometimes customer support can be a little slow, but they always get back to you and there is a self service help desk which is great too.

Showing 1 - 25 of 134 Reviews