RMS Cloud vs Turno

RATING:

4.4

(417)

RMS Cloud has 417 reviews and a rating of 4.4 / 5 stars vs Turno which has 82 reviews and a rating of 4.54 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (417)
4.5 (82)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 17, 2024
April 30, 2024
Pros/Cons
  • Pros

  • My favorite feature is one glance reservations. Being able to see customer, reservation and payment info all in one screen is helpful.
  • The quick and easy use of shortcut keys, or clicking through menus, either way - too easy. The team at RMS are always very helpful and cheerful.
  • Cons

  • Lack of choices with the credit card gateway was disappointing.
  • The lack of words for symbols/buttons written in the software.
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  • Pros

  • Being able to create a pre-determined project that a cleaner can then follow and check off is also a really great feature.
  • The nit reminds you that you have to select a cleaner via the app notification and email. Its very straight forward and easy after just a little learning curve.
  • Cons

  • Limited features on the mobile app, while the web site is a bit clunky on mobile.
  • It was hard to know why something (paying my cleaner) wasn't working. Both she and I were confused.
Read all user reviews
Pricing Range
$
$
$
$
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$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos